We compared Rubrik and Veritas NetBackup based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Rubrik is praised for its automated policy enforcement and efficient ransomware detection. Veritas NetBackup users like its versatility and integration with third-party applications. Users appreciate its virtual server backup capabilities, cloud integration, and malware protection. Rubrik could expand compatibility with open-source databases, improve documentation, and strengthen its ability to back up remote sites. Veritas NetBackup would benefit from streamlining implementation and incorporating additional cloud solutions.
Service and Support: Rubrik customers appreciate the support team's expertise and fast response. Some users reported positive experiences with Veritas customer service, but others said that it sometimes took a long time to resolve issues and support is inconsistent across regions.
Ease of Deployment: Rubrik's setup is simple, and users say the support team was available to assist as needed. Opinions on Veritas NetBackup's setup complexity are mixed, with some finding it straightforward and others perceiving it as more complex.
Pricing: Some users find Rubrik's pricing expensive, but many say it’s justified by its encryption and security features. Rubrik's license includes both software and hardware without any additional costs. Opinions on Veritas NetBackup's pricing vary. Some consider it expensive but say it’s worth the price due to its extensive features. There are no additional fees aside from the basic license.
ROI: Rubrik provides peace of mind and some cost savings, but users say that quantifying the ROI is difficult. Veritas NetBackup prioritizes constant availability and quick access, resulting in a positive ROI.
Comparison Results: Users like Rubrik’s advanced ransomware features, excellent support, and automated policy enforcement. However, some had issues with its remote backup abilities and high price tag. Users say Veritas NetBackup is a versatile solution that offers robust compatibility, seamless cloud integration, and strong protection against malware and ransomware. NetBackup received mixed reviews for pricing and ease of setup, and some users said it could improve its cloud support.
"The ease of use is the most valuable feature. It is a very simple system compared to just about any other back up technology. It is extremely easy to use and very versatile."
"Rubrik can also serve as a secondary host for emergency recoveries."
"The most valuable feature of Rubrik for me is its user-friendliness and efficiency."
"The system is able to determine when it is the best time to do backups. This is SLA-driven, and if it is not possible to maintain this SLA, the system will tell you too."
"It has a streamlined user interface, provides an improved tech support experience, and reduces time required to locate and restore data."
"Automation functions, image based backup, and the ability to instantly recover anything from files to databases."
"The solution is stable."
"I haven't encountered any bugs or glitches using the solution."
"It is pretty stable. We have one dedicated technician that is taking care of all the data protect. Typically, we have an issue once a month, if that. Or once every two months."
"The most valuable feature is flexibility."
"It saves time for the backup needs of our organization."
"The main thing I like about NetBackup is CloudPoint. You can take a snapshot of the endpoint and back it up with CloudPoint. The data backups are the most important."
"NetBackup is very easy for end-users."
"It is important, when we chose a solution, that the customer service/technical support team could help us when we needed it, but the support was good."
"It's a good product, it does what we want it to do."
"I like that it's enterprise-capable. It can handle multiple operating systems. It can handle multiple database types. It can handle a lot of different backup use cases. It's flexible."
"The open source database needs to be supported."
"The reporting, in particular the customization of reports, needs to be improved."
"They support Hyper-V and it works with our CloudOut, the cloud DR, but they seem to add features for VMware first and Hyper-V gets added second or sometimes several releases after the VMware feature comes out."
"The solution needs to be more secure and needs to better protect against ransomware."
"Rubrik could improve in customization options for dashboards."
"It is already very well furnished, but live mounts for Nutanix AHV would be amazing."
"Rubrik can only leverage cloud storage for archiving and has no cloud failover."
"Capacity reports could definitely be improved. It's hard to determine what is using the space and why. For instance, you can see that some host is using 2 TB on the Rubrik node and the disk space on that host is 400 GBs. It's hard to explain how there can be 2 TBs of data on local storage when nothing has changed on the host for the past three days."
"Updates were not always consistent."
"I also think they could improve the reporting. They use a web-based software application OpsCenter for the reporting and I see that they haven't made any changes in years."
"There is room for improvement in the implementation of Power servers."
"I would advise not to use this tool. I think between the licensing issues and the older solution mentality it is not a great solution."
"Setup implementation."
"Technical support only gets back to us the following morning."
"Lacks a reporting feature."
"There have been issues with performance and some features."
Rubrik is ranked 4th in Backup and Recovery with 83 reviews while Veritas NetBackup is ranked 5th in Backup and Recovery with 112 reviews. Rubrik is rated 9.2, while Veritas NetBackup is rated 8.2. The top reviewer of Rubrik writes "Easy to use with minimal training required, innovative, good support". On the other hand, the top reviewer of Veritas NetBackup writes "Efficient data recovery and replication features ". Rubrik is most compared with Veeam Backup & Replication, Cohesity DataProtect, Commvault Cloud, Zerto and AvePoint Cloud Backup, whereas Veritas NetBackup is most compared with Veeam Backup & Replication, Veritas NetBackup Appliance, Azure Backup, Veritas Backup Exec and Dell NetWorker. See our Rubrik vs. Veritas NetBackup report.
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