We performed a comparison between IBM Tivoli Asset Management for IT and Microsoft Configuration Manager based on real PeerSpot user reviews.
Find out what your peers are saying about ServiceNow, BMC, Freshworks and others in IT Asset Management."IBM Tivoli Asset Management for IT is a user-friendly solution that has a good user interface."
"It uses detailed descriptions of the workstations, and that is good for me."
"The most valuable feature of Microsoft Endpoint Configuration Manager is patch management."
"This solution helps us by automating the patching of our system."
"SCCM is a stable solution."
"The most valuable feature of this solution is its ability to deploy patches to nearly all applications."
"The major features of this product are the reporting tools. The most valuable features are package deployment and application deployment. Security management is also good because any vulnerability will be identified, and you can fix it. It's the best tool because you never know what kind of client you will have. For example, you may have your offices in low bandwidth remote areas. But it's achievable because it accommodates the bandwidth that you have available. Microsoft Endpoint Configuration Manager is an excellent reporting tool for your environment. If you want to know the details about the hardware configuration, software configuration, what is causing a problem, or when a new feature update comes in for Windows, even that goes on SCCM itself. A lot of deployment stuff."
"The product is useful for patch management."
"Microsoft Endpoint Configuration Manager is very scalable."
"The solution’s initial setup is complex and technical support is not good enough."
"It would be better if reporting were more user-friendly. I would like to see an upgrade in the reporting structure in the next release. At the moment, you have to use an SQL query or configure it to pull reports through the graphical user interface. Their updates could be more regular. I think Mircosoft updates it every six months. They are also moving many things to Intune, and Microsoft decided to move the deployment solution there. I think SCCM is getting old, and Intune is new."
"I want the system to provide some dependency relations. I would also like to see the relationship between different machines."
"The tool's deployment is difficult. Microsoft needs to improve documentation with videos."
"The downside of Microsoft Endpoint Configuration Manager is it's an on-premise-based solution. With the pandemic coming on board the need to support users across the globe has increased. For a while, we would use the in-built Microsoft Teams screen sharing feature but the disadvantage of that is you cannot perform privileged access. Microsoft does not give you access to that. That's where you need cloud-based tools, such as BeyondTrust or Freshservice."
"Troubleshooting in general needs improvement. There's just a ton of logs to go through, and so finding the error log that corresponds with that you're doing can sometimes be difficult."
"It would be of benefit if Configuration Manager could be connected/integrated with multiple Microsoft Intune subscriptions rather than just one (the current limit)."
"The App to upgrades to the server needs to be improved."
"The availability of technical support could improve."
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IBM Tivoli Asset Management for IT is ranked 17th in IT Asset Management with 1 review while Microsoft Configuration Manager is ranked 2nd in Server Monitoring with 78 reviews. IBM Tivoli Asset Management for IT is rated 7.0, while Microsoft Configuration Manager is rated 8.2. The top reviewer of IBM Tivoli Asset Management for IT writes "A user-friendly solution that has a good user interface, but its technical support is not good enough". On the other hand, the top reviewer of Microsoft Configuration Manager writes "Affordable, easy to use, and easy to understand". IBM Tivoli Asset Management for IT is most compared with ServiceNow and BigFix, whereas Microsoft Configuration Manager is most compared with Red Hat Ansible Automation Platform, ManageEngine Endpoint Central, BigFix, Tanium and Microsoft Intune.
We monitor all IT Asset Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
