We performed a comparison between IDERA SQL Diagnostic Manager for SQL Server and OpenText Operations Bridge based on real PeerSpot user reviews.
Find out in this report how the two Event Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The ability to go back and look at historical data is the most valuable feature."
"We're able to diagnose issues prior to their actually becoming issues. Without the alerting, we wouldn't have a clue as to what was going to happen. With the alerting, it gives us a heads-up that a specific threshold has been met, and we need to take specific action."
"SQL DM made troubleshooting much easier and allowed multiple people to look into an issue with confidence."
"Monitors and alerts on our mission critical instances in real-time on a 24/7 basis."
"The best part of SQL DM is the ability to customize alerts and counters. This allows our team to find an issue then alert on the issue at a granular level."
"Memory and CPU utilization features are good."
"The most valuable features are disk space projections for planning, and also the Snapshotting ability, to look back in time, to see what was going on the server at a particular time. It's basically the output of an sp_who2."
"It allows us to build dashboards for individual parts of the business. Our team members appreciate that they can just get a view of their part of the world without having to worry about anyone else's."
"We haven't faced any stability issues. There hasn't been any crashes or glitches."
"I've found the solution to be very scalable."
"Purely, its flexibility is the most valuable aspect. It is hugely configurable."
"The integration with the ticketing tool makes sure that there is a record for every issue."
"Flexible dashboard with the availability of widgets."
"We use the on-premises version to monitor our systems and manage emails. All our systems use Operations Bridge, especially the critical systems."
"The Performance Manager provides great insight into our systems' performance."
"I would absolutely love to create customized dashboards but, unfortunately, they don't provide me the information that I need to create the report. The report I need is the detail or the transaction detail that's happening on those Snapshots. I'd like to be able to go back through time and search for things. I don't have that functionality, which is very disappointing. That's pretty bad and frustrating because I could query it and find out so much information about what's hitting my environment and when, but instead, they want control over it and to not give me that information. So it's encrypted. I can't pull it out and that is really bothersome."
"They can improve checking the status of the CPU, memory, and IO utilization from each task."
"I'm going to do an upgrade which may resolve my issues, but one area for improvement is its ability to handle the amount of data that we collect with it. We're likely one of the largest installations, with over 300 servers being collected with this product, and sometimes there are gaps. That would really be my only concern, in terms of how the data is collected and stored, for consistency."
"One thing I'd like to see is the ability to view the execution plan and have the system automatically recommend potential query optimizations, especially at the query level."
"The initial setup gives too many user rights to the server, so you have to put a user that is part administrator's group - that's the preferred way - on each server, which is kind of a risk. You want to do least privilege and you're not doing that."
"We don't find that it helps us with performance monitoring and diagnostics. We find that SentryOne does that better. Also, in terms of alerts, we had to customize them dramatically so that we didn't get alerted on every little thing."
"It would helpful if SQL DM could mark when changes are made within the program."
"The deployment of agents on new CI should be improved. There should be some kind of automation to directly deploy them from the console. It can maybe have some more AI functions because most of the other tools are going in that direction."
"The setup process can get a little bit complex."
"We are waiting for quicker release cycles. Also containerized upgrade, so that you don't have to bring a system entirely down to make a minor upgrade, in fact, or a minor patch."
"Remove the dependency of Java technology. This is a feature used for admin purposes to update the modeling."
"The initial setup is a little bit complex."
"Installing and upgrading the HPOM and Operations Agent software is not always easy and the process can be quite fragile. Once it is running, it is very quick and stable, but an upgrade can quite easily break something or terminate unexpectedly."
"The solution is overall "heavy", requiring multiple servers, even without HA."
"The service takes a very long time to start and it requires a lot of resources."
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IDERA SQL Diagnostic Manager for SQL Server is ranked 12th in Event Monitoring with 9 reviews while OpenText Operations Bridge is ranked 8th in Event Monitoring with 44 reviews. IDERA SQL Diagnostic Manager for SQL Server is rated 8.0, while OpenText Operations Bridge is rated 7.8. The top reviewer of IDERA SQL Diagnostic Manager for SQL Server writes "Proactively alerts us on a wide variety of issues, but it has not scaled out well with our large environment". On the other hand, the top reviewer of OpenText Operations Bridge writes "Good event correlation capabilities, promotes a self-service approach to monitoring". IDERA SQL Diagnostic Manager for SQL Server is most compared with SolarWinds Database Performance Analyzer, Quest Spotlight, Redgate SQL Toolbelt, Quest Foglight for Databases and SCOM, whereas OpenText Operations Bridge is most compared with SCOM, OpsRamp, BMC Helix Monitor, Splunk Enterprise Security and PagerDuty Operations Cloud. See our IDERA SQL Diagnostic Manager for SQL Server vs. OpenText Operations Bridge report.
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