We performed a comparison between IFS Cloud Platform and Microsoft Dynamics AX based on real PeerSpot user reviews.
Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The best feature is the maintenance module, which is essentially an industry-specific workflow designed with a manufacturing module as per industry standards. It's very precise and specific without having complex functionalities. It's straightforward. Field Service Management is definitely a wonderful product that IFS has developed because it caters to field services. The energy and utility sectors can answer their business needs using the software."
"The workflow of the solution is very good."
"I like the connectivity and interfaces. In V10, it's easy to modify the interfaces and layouts, but it's becoming more complicated in the cloud. IFS is excellent at asset maintenance and incident management. They have specialized modules for IFS that cover incident and asset management and everything else connected to finance. The reporting in IFS is also easy to use."
"Scalability-wise, I rate the solution a nine or ten out of ten since it is an extremely scalable solution that can be used for various use cases with thousands of users."
"We could quickly understand what was going on and what the customer wanted to do."
"When it comes to financing, the solution has helped us to concentrate finance functions like accounting processes in one system. This includes about 70 internal entities around the world."
"The most valuable feature is the distribution module."
"Having a young talented programmer, during the six years of use, we were able to save around 75 000 EUR preparing simple modifications using customization rather than ordering them in IFS / Partner."
"I am impressed with the tool's vendor collaboration. It is also easy to connect with third-party applications."
"It was an okay solution when we delivered hardware and we had to do maintenance."
"From a developer's perspective, the architecture of Dynamics has a well-designed security layer, which prevents coding issues between different layers. This is a significant advantage."
"The installation is extremely simple, and I have had no problems with it."
"The product's most valuable features are its day-to-day operations, Power BI-driven workspaces, and homepage."
"The relation between CRM and Sales, that's the main strength of this ERP."
"The product is easier to use and has more efficient workflow management features than other vendors."
"All its features are valuable."
"IFS Applications can improve the reporting capabilities and increase the speed of feedback time in the IFS Applications. This would help with the overall performance of the solution and provide better experiences for customers."
"I have seen that one of the areas that my company has identified for improvement might be the rental management capabilities within the solution."
"Some kind of bot assistance, some kind of artificial intelligence to help people solve the problems, would be interesting."
"The support provided by IFS Applications has room for improvement. I'm based in Poland, and when my company had an issue, finding people from IFS to give my company the support it needed was difficult."
"We would like to see AI-driven CSI functions built into the tool that would allow us to quickly tie our improvement goals to metrics and activities, so Assyst will suggest the next steps to help us get closer to our goals."
"The CRM was shaky and although this improves in Apps 10, there is room for improvement."
"The user interface can be improved. When you're clicking through the screens, there are some icons or symbols that really need updating and would be more useful and noticeable if they are aesthetically pleasing."
"We have upgraded to the latest version right now. We have issues with the quality. We tried to enroll in their Evergreen program which was meant to help us adopt any service update or anything that the tool’s providers come up with."
"There is no Arabic interface in Microsoft Business Central, which is a big weak point."
"Change management could be better."
"The manufacturing module in GP is quite basic, and those who require more advanced manufacturing capabilities often turn to third-party modules or tools."
"Microsoft needs more presence in our region to help with management and maintenance."
"There are so many errors."
"The tool's setup phase and pricing are areas with certain concerns where improvements are required."
"We experienced some challenges with the mobile apps due to the insufficient processing capacity to handle the workload effectively."
"There is room for improvement in the licensing model and associated costs of this solution."
IFS Cloud Platform is ranked 9th in ERP with 29 reviews while Microsoft Dynamics AX is ranked 6th in ERP with 52 reviews. IFS Cloud Platform is rated 7.8, while Microsoft Dynamics AX is rated 7.6. The top reviewer of IFS Cloud Platform writes "Robust, customizable, and modern". On the other hand, the top reviewer of Microsoft Dynamics AX writes "A stable product that offers excellent ROI and reliable technical support". IFS Cloud Platform is most compared with SAP ERP, SAP S/4HANA, Oracle E-Business Suite, Microsoft Dynamics 365 Business Central and Infor LN, whereas Microsoft Dynamics AX is most compared with SAP ERP, Microsoft Dynamics 365 Business Central, SAP S/4HANA, Oracle E-Business Suite and Sage Business Cloud Enterprise Management. See our IFS Cloud Platform vs. Microsoft Dynamics AX report.
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