We performed a comparison between Microsoft Dynamics 365 Business Central and Microsoft Dynamics AX based on real PeerSpot user reviews.
Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."One developer is enough to maintain the solution. Microsoft 365 is changing technology. The product is a user-friendly ERP solution."
"The tool covers most of the business requirements that most companies have, especially financial institutions."
"We are getting more features after switching to Microsoft 365."
"Microsoft Dynamic 365 has everything we need, like Teams, Outlook, Excel, etc. I do a lot of data visualization, so I work a lot with Power BI. I bring in tables from Oracle and use Power Bi to manipulate and visualize the data. I handle all the stats and track everything that goes in and out of the company. We use all the modules, but I work primarily with Power BI, Word, Excel, PowerPoint, and Teams. They are all equally important and work together."
"The vertical covers all aspects of functionality and integrates easily with the existing Office products."
"It is a scalable solution. There are more than 5,000 end users in my organization."
"The selling feature is the most valuable."
"Microsoft Dynamics 365 Business Central is extremely stable as it does not rely on our in-house servers."
"The most valuable feature for us is the manufacturing module. It addresses our product costing for tuna canning."
"Support is really good."
"The tool's most valuable feature is reporting."
"Dynamics AX provides a lot of functionality."
"If anyone is familiar with Microsoft products then they can handle it easily."
"It is easy to use, and it has a great UI. It has very well-structured modules. In terms of setup and configuration, they're logically placed, which makes it easy for any user to pick up information and learn more about the system, rather than just be plain key users of that business operating system."
"AX is nearly a Tier One product, so implementations are long, but there's a lot of flexibility. Also, the ability to handle different issues found in larger organizations."
"Technical support is very good."
"Microsoft Dynamics NAV will be replaced with Office 365 in the future."
"There are some aspects of the solution that is complex."
"There is a book for Microsoft Dynamics 365 Business Central explaining how to use it. But it is not easy to use, and it is not easy to learn."
"One aspect that could be improved in Microsoft Dynamics 365 Business Central is the visibility and accessibility of communication-related features, such as email integration."
"If Microsoft made some of the security setups a little easier to work with, that would be a significant improvement. The warehouse management features could also use some work. We had to buy third-party software to make NAV's warehouse management and security more usable and functional."
"The product should improve work optimization."
"There is a lot of improvement needed in the top model, such as better integration with logistics, quality management, and data modeling for all revenue types."
"I would like to have more frequent updates."
"I sometimes put in wrong data that needs correction, but I cannot change it or approve it without withdrawing it. It will then take time for me to go back in and edit it."
"Microsoft Dynamics AX should include more connectors for third-party integrations. It should also include more features that AI models can govern."
"There is no Arabic interface in Microsoft Business Central, which is a big weak point."
"Microsoft Dynamics AX could be improved by having more features available. We are going to 365 now, to use all the modules, because we found that there weren't many new things we were able to develop with AX. There were a lot of things that weren't available, so we are moving and integrating other things. The customization of upgrades should also be faster. We would also like to see more security features."
"The product takes some training to get up to speed on all functionality and modules in Microsoft Dynamics AX 2012 ERP system."
"The database requires a huge CPU and memory resources."
"The initial setup can be complex at times and has room for improvement."
"The product must be made accessible online."
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Microsoft Dynamics 365 Business Central is ranked 3rd in ERP with 62 reviews while Microsoft Dynamics AX is ranked 6th in ERP with 52 reviews. Microsoft Dynamics 365 Business Central is rated 8.2, while Microsoft Dynamics AX is rated 7.6. The top reviewer of Microsoft Dynamics 365 Business Central writes "Easy to deploy, extremely stable, and highly scalable". On the other hand, the top reviewer of Microsoft Dynamics AX writes "A stable product that offers excellent ROI and reliable technical support". Microsoft Dynamics 365 Business Central is most compared with SAP S/4HANA, SAP Business One, SAP ERP, Epicor ERP and Odoo, whereas Microsoft Dynamics AX is most compared with SAP ERP, SAP S/4HANA, Oracle E-Business Suite, Oracle Fusion Cloud ERP and Microsoft Dynamics GP. See our Microsoft Dynamics 365 Business Central vs. Microsoft Dynamics AX report.
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