We performed a comparison between Intercept X Endpoint and Symantec Endpoint Detection and Response based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Detection and Response (EDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"NGAV and EDR features are outstanding."
"The stability is very good."
"Impressive detection capabilities"
"It is stable and scalable."
"The most valuable feature is the analysis, because of the beta structure."
"Ability to get forensics details and also memory exfiltration."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"It is a very scalable solution."
"This is really good because it's applicable to zero-day threats."
"This solution can be used with any device, mobiles, desktops, or any appliances."
"It is a very scalable solution."
"Sophos Intercept X is a complete endpoint solution."
"I have found the most valuable feature to be the EDR."
"It is not just a simple virus scanning product. It handles more advanced needs."
"The most valuable features are the anti-ransomware engine, deep learning, web filtering, and the cloud manageability."
"The most valuable features of this product include network isolation for machines and the ability to work with a consistent and defined set of virtual machines."
"There are times when Symantec Endpoint Detection and Response tags an executable as malicious when it is trying to get executed on the machine. In this case, it prevents the execution and it gives you a process view of things where you can look into what has happened and whether it is a genuine process trying to access some system activities, or it's a malicious one. Depending upon the process, it gives you a clear identification, and we can do the containment from the interface itself and isolate the machine from the network. The process review on network isolation is good."
"The solution is stable."
"The most valuable features of the solution are that it is easy to use and has good support."
"The solution has great blocking features."
"Symantec Endpoint Detection and Response is stable."
"The pricing is pretty reasonable."
"The Detection vulnerability is very effective."
"I haven't seen the use of AI in the solution."
"Intelligence aspects need improvement"
"The solution should address emerging threats like SQL injection."
"We find the solution to be a bit expensive."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"The solution is not user-friendly."
"When we load Intercept X, it puts a load on the device. When it is scanning, it slows down the device. A system with basic specifications completely slows down till the scan is complete. They should improve this part."
"Technical support is too slow to schedule meetings."
"The product defends very well on its own but could possibly use enhancement in giving users more controls."
"They need to focus on their SLA or technical support. They also need to focus on their UI. They should also improve their content filtering tool and update it so that correct categories are there. Sometimes, when I want to block an online gaming website, it is not shown under the correct category. It is shown under another category. They need to review their content filtering tool on a bi-weekly or monthly basis and update the sites and categories. This will be really helpful for them."
"When I use a proxy, I can bypass Sophos, which is an area that needs improvement."
"Technical support can be improved. There could be shared support, i.e. where someone in Egypt can respond."
"Needs more flexible reporting, particularly for medium to large size companies."
"Better protection in the endpoint, server, and mobile is needed."
"It should be easier to deploy Symantec's client for end-users."
"One potential area for improvement in Symantec EDR is the reporting engine."
"Reporting is a major issue, as it is not user friendly."
"Technical support is not as good as we expect, and resolving problems should be more timely."
"It would be beneficial to have more integration and compatibility with other platforms."
"The product doesn’t offer MDM functionality under its current licensing model."
"The network forensics feature could be improved."
"It would be nice to see more granular timeline analysis."
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Intercept X Endpoint is ranked 4th in Endpoint Detection and Response (EDR) with 101 reviews while Symantec Endpoint Detection and Response is ranked 24th in Endpoint Detection and Response (EDR) with 28 reviews. Intercept X Endpoint is rated 8.4, while Symantec Endpoint Detection and Response is rated 7.6. The top reviewer of Intercept X Endpoint writes "A standard offering with good threat analysis but reduces machine performance". On the other hand, the top reviewer of Symantec Endpoint Detection and Response writes "A highly stable and affordable solution for detecting and preventing security threats". Intercept X Endpoint is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Kaspersky Endpoint Security for Business, SentinelOne Singularity Complete and Seqrite Endpoint Security, whereas Symantec Endpoint Detection and Response is most compared with Microsoft Defender for Endpoint, Trend Vision One, Kaspersky Endpoint Detection and Response Expert, Bitdefender GravityZone EDR and Elastic Security. See our Intercept X Endpoint vs. Symantec Endpoint Detection and Response report.
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