We performed a comparison between Intercept X Endpoint and Trend Micro Smart Protection based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We have FortiEDR installed on all our systems. This protects them from any threats."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"The setup is pretty simple."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"It is a very scalable solution."
"It is easy to change the size of its capabilities, i.e. to expand processes or scale the size of users."
"This solution offers very good performance and it has great features."
"Intercept X's smart prevention it's very good as so are its machine learning capabilities for troubleshooting channels and files."
"Very stable solution."
"The EDR (Enhanced Data Detection and Response) and the DLP (Data Loss Prevention) components are valuable assets."
"The stability on offer is fine."
"The key factor that attracted me to Sophos Intercept X was the multi-platform. I have multiple clients that have mixed environments of Mac and Windows. I am able to deliver a standard solution, regardless of the platform."
"The tool offers centralized security management. The tool's deployment is flexible."
"The most valuable features are the DLP and anti-virus functionality."
"The solution has multiple modules within a single agent deployment."
"The solution is easy to use, flexible, and secure."
"It is their most comprehensive endpoint protection solution. It includes DLP and Office 365. It also includes device control and the rest of the little bells and whistles that the traditional AV vendors have."
"The most valuable aspect of the solution is that it also protects our smartphones. It's one of the reasons we use Trend Micro specifically."
"The most useful feature is endpoint security."
"Helps with vulnerability and patch management, making it easier to provide top-notch services to our customers."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"It takes about two business days for initial support, which is too slow in urgent situations."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"The support needs improvement."
"Intelligence aspects need improvement"
"I would like the solution to have more functions and to be more user-friendly."
"It consumes a lot of resources, and something needs to be done for that."
"Intercept X needs more reporting and device management features, so I can get messages from PCs that let me know if I need to do something with them."
"The integration has room for improvement, especially with Mac OS."
"The tool should be made compatible with Linux and Microsoft operating systems."
"This product does not handle USB drives well."
"They should work on the logs and events. Sophos Intercept X needs to increase the interface test so that it can export to a live event."
"It would be better if it can automatically generate a report for each and every user so that the users get to know the things that shouldn't be accessed from their PCs. It can have information about malicious and non-malicious sites so users are aware of them, and they don't access malicious websites. Such reports can be generated at the end of the day. We should also be able to get through to their support team quickly. Currently, it takes more than half an hour to get through to a technical person."
"I want the tool to provide the solutions integrated within it to have regular updates. Currently, the solutions integrated with Smart Protection get updates from the cloud. I want to minimize the download from the cloud."
"The administration could be better. They could decrease the administrative burden and enable easier management. There are many features, options, and settings which is quite challenging for some of our customers. The complexity of the interface is also an issue. From a software point of view, I would prefer to see actual signatures and actual protection patterns, rather than new features."
"The solution's device control options are not too beneficial."
"There is room for improvement to make it better for customers."
"It is onsite. It does have its challenges in terms of scalability."
"It could be faster in responding to new threats like ransomware."
"This product is not very simple and in fact, kind of hard for some people to understand."
"The only drawback to this solution is that it needs different products for different types of clients, and it would be better to have a single agent for all of the products."
Intercept X Endpoint is ranked 7th in Endpoint Protection Platform (EPP) with 101 reviews while Trend Micro Smart Protection is ranked 30th in Endpoint Protection Platform (EPP) with 40 reviews. Intercept X Endpoint is rated 8.4, while Trend Micro Smart Protection is rated 8.0. The top reviewer of Intercept X Endpoint writes "A standard offering with good threat analysis but reduces machine performance". On the other hand, the top reviewer of Trend Micro Smart Protection writes "Offers strong, all-around cybersecurity but is expensive". Intercept X Endpoint is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Kaspersky Endpoint Security for Business, SentinelOne Singularity Complete and Seqrite Endpoint Security, whereas Trend Micro Smart Protection is most compared with Trend Vision One Endpoint Security, Check Point Harmony Endpoint, HP Wolf Security and CrowdStrike Falcon. See our Intercept X Endpoint vs. Trend Micro Smart Protection report.
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