We performed a comparison between Ionic and Salesforce Platform based on real PeerSpot user reviews.
Find out in this report how the two Mobile Development Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of Ionic is the ease of use and the simple connection of the applications. Additionally, the documentation is good in the Ionic application, and beginners can easily learn and download their own application using Ionic. Everyone can easily switch out, their domain, from native applications to hybrid applications."
"Ionic's best features are its hybrid app development, design, and tags."
"The solution can support many languages."
"Because it's a hybrid mobile app framework, it is easy for us to develop iOS as well as Android apps for our customers with the same resource skills. We didn't have to have separate iOS teams and Android teams to build the apps. We still have to use the Apple Xcode for iOS, but the main development happens with JavaScript, HTML, and CSS. We don't have to write separate code bases in scripts for iOS and Android. We create apps using web-based technology."
"Being able to have one set of code is valuable. I don't have to recode for different platforms. I don't have to recode for Xcode, Angular, or Android. So, the biggest feature for me is that it's a hybrid system, and I can have one set of code, and then the tool sets that are in there convert my code for Xcode or Play Store. It makes work a lot easier."
"The most valuable feature is the one code deployed to all solutions, which means you do not need to have multiple teams."
"It's very flexible for UI development."
"The main value of this solution for our business, is that it is a hybrid product that allows us to write code that is compatible with IOS, Android, and web documents."
"I like the reports and the dashboards. Since I'm a managing partner, I use the reports and dashboards to understand my team's contact management, opportunity management, and account management activities. We use Pardot for marketing campaigns."
"he solution has improved over the years and the inputting of opportunity information is done a lot better and the GUI is good. The ability to customize dashboards and other elements was useful, we were able to move things around, for example, the forecasts. Most of the cells and input places were set, but we can customize the view and what we were looking at, such as on a daily, or weekly basis."
"The queue management of the solution is its most valuable aspect."
"The product is pretty responsive."
"Salesforce is cloud-based, so there's no installation involved. You simply log in using the provided organization login. There's no need for installation."
"The entire solution is very customizable and you are able to add many functionalities."
"The solution is very robust and easy to develop in."
"We used it for providing a 360 view of the customers from within Salesforce. So, a lot of data got presented there, for which we used Einstein Analytics. The Einstein Analytics dashboards were really great."
"Documentation for migrations and compatibility is insufficient."
"The documentation could be improved."
"Ionic is a cross-platform framework, so when we compare Ionic with native Android and iOS, we can see the drawbacks. For example, if you need to work on very high-level aspects of an application such as animation, even if everything else is not putting load on the app, you will still see high load from the server side."
"Ionic would be improved with dynamic design features."
"In a future release, we would like to have a little more support for the desktop environment. Currently it is still focused on mobile devices."
"The navigation within this solution could be improved; it is currently quite complicated to move through the different tabs."
"Ionic could improve in the Native mode because while we do testing it is difficult to find the root cause of problems. It could be more user-friendly."
"They started writing Capacitor to get rid of PhoneGap and Cordova, but they haven't yet got all the libraries and all the functionalities. They want you to start using Capacitor, but they don't have all the libraries there. They're developing them as they go. So, currently, you have to mix and match the three. When it comes to mobile applications, I would only like to use Capacitor. I don't want to jump between Cordova and Capacitor or have both of them. That's the main thing for me, but they have been working on it."
"Salesforce Platform is a bit expensive compared to other CRM products, which is a drawback."
"Easier process to move to Lightning Components."
"An improved UX may be helpful in the solution's next release."
"I want more analytics in the platform and the addition of AI-based models, for example, predictive feedback. The Salesforce Platform needs to be more intelligent and intuitive to make it a great solution."
"The integration of Salesforce with other solutions could be improved."
"We have a lot of strategic accounts and large accounts that are tied with all the growth and acquisitions across North America, being able to tag parent-child accounts in an easier fashion would be better. This is the biggest pain point is associating parent to child and being able to align and manage it better. Overall a better parent-child relationship between accounts would be a benefit."
"In Salesforce, every customer is unique and it's not possible to bundle them together effectively if they are from the same company or move companies, et cetera."
"The interface could be more user-friendly and offer more customization."
Ionic is ranked 5th in Mobile Development Platforms with 14 reviews while Salesforce Platform is ranked 3rd in Mobile Development Platforms with 82 reviews. Ionic is rated 8.6, while Salesforce Platform is rated 8.2. The top reviewer of Ionic writes "Great user acceptance and reliability, multiple teams not required, with prompt customer service". On the other hand, the top reviewer of Salesforce Platform writes "Reliable with good reporting and custom dashboards". Ionic is most compared with Xamarin Platform, OutSystems, Appium, Mendix and Appzillon Digital Platform, whereas Salesforce Platform is most compared with Microsoft Power Apps, Oracle Application Express (APEX), Microsoft Azure, Appian and ServiceNow. See our Ionic vs. Salesforce Platform report.
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