We compared Jira and Monday based on our users’ reviews of Project Management Software. After reading the collected data, you can find our conclusion below.
Comparison Results: Users prefer Monday over Jira for project management because of its user-friendly interface, affordability, and better customer service. Jira has valuable features but needs improvement in user interface and reporting capabilities. Technical support for Jira ranges from satisfactory to needing improvement. Monday.com is praised for collaboration capabilities, customizability, and ease of use. It is considered a cost-effective solution that can improve organizational goals and efficiency. Jira is considered the preferred option when it comes to IT ticketing solutions.
"The most valuable features of Jira are all the integrations with other systems. It's not the best in any specific area but it has lots of plug-ins and integrations."
"The burndown charts help track projects."
"The two features that have been most valuable have been backlog management and sprint planning and tracking."
"It is easy to deploy in the cloud and other environments. It is also easy to view the reports of the sprint review or the sprint plan and the relation between the backlog and the repositories."
"The most valuable features in Jira are the dashboard, reports, and boards that help us to control the advancement of the project."
"The sprint tracking is really helpful and very convenient."
"Kanban board: The board is easy to use and visually impressive to non-IT users, who found it easy to relate to."
"I like that Jira allows you to customize the flow for an agile process and adapt it to your own flow."
"It keeps everyone on the same page and gives us a way to streamline our projects and client communication."
"The structure it has, the sites, the boards, and how easily you can transfer information from one place to the other is great."
"It's colorful and easy to learn to use for all types of employee positions."
"Since I'm using it for a variety of purposes, not just project management, I can customize boards and workspaces based on the needs of that particular workflow."
"I love being able to set up alerts."
"It works perfectly and runs very smoothly."
"We also love that Monday talks with Mailchimp so we can always stay connected with people."
"The board customization is an incredibly valuable feature."
"The integration could be better in Jira."
"The challenge which I frequently see from Jira is the label. When you search for a label sometimes, it suddenly disappears. If there's a mismatch due to all-caps or lower case, you won't be able to find it. It won't even come up as a recommendation or suggestion. That's something that can be really frustrating, as people create labels in their own specific ways and then no one else can find anything."
"When we use the plugin in Jira so, there are two different systems which we are working on, Jira and the X-ray plugin. The X-ray plugin should be incorporated into Jira because we have to fetch two reports. One report is faxed through Jira, and one can be faxed through X-ray. So there needs to be clarity about which the Jira team should reflect."
"Atlassian has multiple tools and it becomes difficult for a customer to process everything differently. Atlassian should combine them and form a single solution for DevOps by including the Jira Confluence, Bitbucket, Bamboo, and others. This would be much easier for customers by purchasing a package, rather than purchasing bits and pieces. With Azure DevOps and other companies, it becomes easier to go with one company having multiple areas that they can cater to, but in Atlassian, the problem is that you have to select different solutions to have a full package. For example, to have document management customers have to purchase Confluence and for Git repository management they have to purchase Bitbucket, et cetera. There is always another add-on that you need to attach to have a complete solution in Jira."
"If I'm comparing it to ALM Octane, the documentation is not as robust as ALM Octane's documentation. So, they can improve on the documentation side."
"So at one point in time, they did a huge UI upgrade. At that time, I felt like they had changed something, so it was hard to figure out. Now that we are habituated, it's not an issue now."
"It is not user-friendly."
"The tool lacks support for testing aspects, which means we often rely on integrations with other tools for testing purposes. If Jira could incorporate testing modules within its platform, it would eliminate the need for external integrations."
"The Graphic User Interface (GUI) needs improvement."
"They could offer more packages. There seems to be a gap in price between package offers. One has as much as a $30 difference."
"More customizations for automation would be useful."
"Perhaps a direct interface integration with social media channels would be ideal."
"If there was a way for Monday.com to take over, or interface with, my inbox, such that my email messages became associated with a particular task, group, or board, that would be incredibly useful."
"We would like to have more open boards at one time and more CRM functionalities."
"The documentation must be available in French."
"I would enjoy my own personal board on Monday that only I can see."
Jira is ranked 4th in Project Management Software with 266 reviews while monday.com is ranked 1st in Project Management Software with 222 reviews. Jira is rated 8.2, while monday.com is rated 9.4. The top reviewer of Jira writes "A great centralized tool that has a good agile framework and is useful for day-to-day planning, task management, and work log efficacy". On the other hand, the top reviewer of monday.com writes "We can collaborate with our customers efficiently and professionally, and automation makes it easy for everyone". Jira is most compared with Microsoft Azure DevOps, IBM Rational DOORS, OpenText ALM Octane, Rally Software and Polarion ALM, whereas monday.com is most compared with Wrike, Asana, Microsoft Dynamics CRM, Zoho CRM and Adobe Workfront. See our Jira vs. monday.com report.
See our list of best Project Management Software vendors and best Project Portfolio Management vendors.
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