We performed a comparison between JumpCloud and Microsoft Entra ID based on real PeerSpot user reviews.
Find out in this report how the two Single Sign-On (SSO) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"The most valuable aspects of Omada Identity for me are the automation capabilities."
"We used to have a problem where an employee's access wasn't terminated when they left the company. Now, we have much better visibility into and control over who has access."
"Omada offers a technical solution that addresses both our needs."
"The most valuable feature of Omada is its API connectivity, which allows seamless integration with various services like SAP, GRC, and Microsoft licenses."
"The teams we work with at Omada provide great insights and support. Overall, it has been a pleasure working with them. That's the part we value the most."
"When we started with identity and access management, we cleaned up and skipped 500 accounts. Therefore, there are a lot of people who are still in our system. Using this tool, we have cleaned up a lot of accounts for ourselves as well as our partners and suppliers. So, we can manage everything now."
"Support-wise, working with Omada has been good. We have very good direct interactions and fast responses."
"The most valuable feature in Omada is the governance. We work with other products and other product vendors, but the sweet spot in the market for Omada is where things are heavy on governance."
"The solution is stable."
"The interface is clean and user-friendly. Setting up new devices or setting up new users inside the system is easy. Also, it integrates with Office 365, which is pretty much a must for our organization."
"After deploying to the cloud, we had remote device management on all of our corporate laptops."
"As a cloud-based directory, JumpCloud allows me to integrate nearly every system I have come across that supports SAML 2.0. That's a specific technology that allows different services to integrate for user authentication and identification purposes. That means that with JumpCloud, I can then have one single password. Single sign-on for a particular user that works with VPN, radius authentication for WiFi, logging into Office 365, and their email. Their individual computers use that same password. It's extensible which allows us to tie in customers' security systems. We don't have to provision a new user, 12 different places with 12 different passwords. I only have to create them once and assign them privileges."
"Scalability-wise, I rate the solution a ten out of ten."
"The product enables device management."
"The most valuable features of JumpCloud are flexibility, policy management for devices, and device patch management. For example, we can limit access to devices only in Chile or send a number of commands to the devices to manage them."
"JumpCloud enables different kinds of connections and enables employees or subcontractors not within the company to connect to our network securely."
"This product is easy to use."
"The user functionality enables us to provide different levels of access, across many applications, for each user. We can customize the access level and set a security level in connection with that access. For instance, we can require MFA. That is a feature that helps enhance our security posture a lot."
"The security features, multi-factor authentication, and service management features are valuable."
"The most important things of Azure Active Directory are the security and the facility to manage all the services and users. It is very easy to manage users and assign roles, permissions, and access. At the same time, it is a very secure environment. Microsoft takes security very seriously. They take care of all the security and all the factors to prevent any kind of data or information compromise."
"The most valuable feature is the ability to deploy and make changes to every workstation that I need to. We use it to control policy and I can apply the right policies to all our 1,500 workstations, notebooks, et cetera."
"The security features are great. They will report in advance to you in the case of suspicious activity."
"Azure Active Directory features have helped improve our security posture. The remote working has been a massive help during the pandemic."
"The most valuable features of this solution are security, the conditional access feature, and multifactor authentication."
"It is not possible to customize reports on Omada Identity."
"Improved traceability would be helpful for administrators. For example, let's say a user's permission is being revoked. We can only see the system that has carried out a particular action but not what triggered it. If an event definition or something has changed in the criteria for the permission being removed or something like that, we don't have immediate access to that information. It takes a little detective work."
"I am not working with the product, but they have this BI tool for role-based mining, and I think that should be included in the core product rather than an add-on."
"Its flexibility is both a good thing and a bad thing. Because it is very flexible, it also becomes too complex. This is common for most of the products we evaluated. Its scalability should be better. It had a few scalability issues."
"The account management integration isn't bad, but it isn't plug-and-play like Microsoft Azure. You need some deep development knowledge to set up the connectors."
"Omada Identity has a steep learning curve."
"The reporting on the warehouse data and the import process both have room for improvement."
"The solution should be made more agile for customers to own or configure."
"Support is not good enough."
"JumpCloud could improve the compatibility with other devices and operating systems. For example, the solution only works well with Mac and some Linux devices. It does not work for mobile devices, such as Android."
"The capability to get alerts would be great when CPU or RAM is high on an endpoint, or when a disk is failing. It would be great to get an alert rather than having to go looking for it."
"The visual tool and interface must be more fine-tuned."
"The querying for users in Jumpcloud could be improved, it is sometimes difficult to use. When you're trying to query a user and you spell out their name, you don't receive that person. Sometimes you receive a list of people with the same first name or last name. This could be better."
"I would like to see some support for printers, especially network printers, through the application."
"It could dip into CI/CD tooling as well. That would be a very interesting part to see."
"JumpCloud can improve in its synchronization of identities. More specifically, groups with Office 365. They've been working on it, but it's not where I would necessarily like it to be."
"Microsoft Authenticator is as easy as Google Authenticator, but it is not open to all types of applications. Google Authenticator is integrated with other third-party platforms and applications, whereas Microsoft Authenticator is not. It should have more integration with third-party platforms and applications."
"Azure AD could be more robust and adopt a saturated model, where they can offer unlimited support for a multi-cloud environment."
"Customers should be informed that public review features are not intended for production use."
"The product could be more cost-effective."
"The management interface has some areas that need improvement."
"Maybe there could be a dashboard view for Active Directory with some pie or bar charts on who is logged in, who is not logged in, and on the activity of each user for the past few days: whether they're active or not active."
"The solution has not saved costs. While we’ve eliminated some tools, there are some other features that we are dependent on as admin, which are not yet integrated with Azure AD."
"I think something that is key would be the group policies replication over the cloud, in order to prevent or to avoid relying on the on-premise Active Directory servers and to manage group policies."
JumpCloud is ranked 8th in Single Sign-On (SSO) with 16 reviews while Microsoft Entra ID is ranked 1st in Single Sign-On (SSO) with 190 reviews. JumpCloud is rated 8.6, while Microsoft Entra ID is rated 8.6. The top reviewer of JumpCloud writes "Time saving, effective cloud directory and single sign-on authentication, with rapid implementation". On the other hand, the top reviewer of Microsoft Entra ID writes "Saves us time and money and features Conditional Access policies, SSPR, and MFA". JumpCloud is most compared with Google Cloud Identity, Microsoft Intune, Scalefusion, Cisco Duo and Prisma Access by Palo Alto Networks, whereas Microsoft Entra ID is most compared with Microsoft Intune, Google Cloud Identity, CyberArk Privileged Access Manager, Ping Identity Platform and Okta Workforce Identity. See our JumpCloud vs. Microsoft Entra ID report.
See our list of best Single Sign-On (SSO) vendors, best Identity Management (IM) vendors, and best Identity and Access Management as a Service (IDaaS) (IAMaaS) vendors.
We monitor all Single Sign-On (SSO) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
