We performed a comparison between JumpCloud and VMware Identity Manager based on real PeerSpot user reviews.
Find out in this report how the two Identity and Access Management as a Service (IDaaS) (IAMaaS) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The interface is clean and user-friendly. Setting up new devices or setting up new users inside the system is easy. Also, it integrates with Office 365, which is pretty much a must for our organization."
"The solution is stable."
"The whole product is great. The device management is amazing. The fact that you can basically set up an entire machine without having the machine in front of you is most valuable."
"Azure Cloud services are on time and run well and if we use a JumpCloud, the benefits we receive are the ease of management and the solution is completely user-friendly. End users can do identity management easily."
"Scalability-wise, I rate the solution a ten out of ten."
"I am impressed with the product's remote access which allows admins to control endpoints which is a timesaver."
"The product enables device management."
"The UI is intuitively easy to use. It is easy to set up a user. I have found the group management to be pretty simple. You can group users, then assign them to groups of systems, and that relationship allows us to ease the management burden."
"Zero Trust implementation is a great feature."
"It helps the end users to work on the road without needing to set up all kinds of VPN connections"
"The most valuable features in VMware Identity Manager for me are the control groups and rules."
"The solution is stable."
"The most valuable feature is single sign-on."
"Personally, VMware Identity Manager is useful for comparison purposes so that I can provide better solutions to my company's customers."
"One of the features that I enjoyed most was the integration with Azure AD because I could use VMware Identity Manager to standardize the User Principal Name coming from Active Directory. You have Azure AD Connect to do that. In between, if you have vIDM handling it, you can easily get the synchronization of users into your VM and standardize the User Principal Name. If you require quality assurance for handling it, you can actually count on the vIDM to do so. That was one of the main things I enjoyed about the product."
"The most valuable feature is the User Experience Designer, which has been very helpful for our project."
"JumpCloud could improve the compatibility with other devices and operating systems. For example, the solution only works well with Mac and some Linux devices. It does not work for mobile devices, such as Android."
"Support is not good enough."
"JumpCloud can improve in its synchronization of identities. More specifically, groups with Office 365. They've been working on it, but it's not where I would necessarily like it to be."
"JumpCloud could improve the user interface. While it has certainly come a long way, there is still room for improvement in terms of simplifying and making it more intuitive for the user. In my opinion, the UI/UE could benefit from some modifications to enhance the overall user experience. I have suggested some changes to JumpCloud regarding this matter as I believe that they have the potential to further enhance the platform and make it even more user-friendly. There are certain small features within the system that users may not be familiar with, as they may have previously used different systems with different user interfaces."
"It could dip into CI/CD tooling as well. That would be a very interesting part to see."
"A nice feature called patch management with different kinds of licensing is not included in JumpCloud."
"Lacks the ability to have various VPN applications."
"The visual tool and interface must be more fine-tuned."
"The database gets corrupted when used in the cluster. Sometimes it works, sometimes it doesn't."
"vIDM could be improved with the multi-tenant capabilities that VMware tends to offer—features like customization branding and the integration of the app catalog based on the branding. Since the integration has been at top-level OGs, you were not able to then do rebranding if you were required to use specific user groups to highlight specific applications. At the time, I was personally opening feature requests for these things. I haven't worked with the latest release, so I don't know if these features were already deployed or not."
"We have a lot of problems when it comes to integrating with Active Directory."
"There is a need for better user lifecycle management within VMware Identity Manager, along with better user governance...The scalability of the product needs to improve."
"I would like to have better support for multi-cloud sessions."
"The mobile SSO doesn't work as well on Android."
"it's very dependent on an active directory"
"The license could be better."
JumpCloud is ranked 6th in Identity and Access Management as a Service (IDaaS) (IAMaaS) with 16 reviews while VMware Identity Manager is ranked 20th in Identity and Access Management as a Service (IDaaS) (IAMaaS) with 12 reviews. JumpCloud is rated 8.6, while VMware Identity Manager is rated 7.6. The top reviewer of JumpCloud writes "Time saving, effective cloud directory and single sign-on authentication, with rapid implementation". On the other hand, the top reviewer of VMware Identity Manager writes "A tool that needs to improve scalability but is useful to manage user". JumpCloud is most compared with Google Cloud Identity, Microsoft Entra ID, Microsoft Intune, Scalefusion and Cisco Duo, whereas VMware Identity Manager is most compared with CyberArk Privileged Access Manager, Microsoft Entra ID, Cisco ISE (Identity Services Engine), Fortinet FortiAuthenticator and Okta Workforce Identity. See our JumpCloud vs. VMware Identity Manager report.
See our list of best Identity and Access Management as a Service (IDaaS) (IAMaaS) vendors and best ZTNA as a Service vendors.
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