"If we make a change to a job and I want to pull a drive off of a set of computers, I can do it without having to leave my desk. Before we started using the solution, I would have had to go to every machine. That was a much more cumbersome way of handling it."
"All of Desktop Central's features are valuable, especially its simplicity."
"The centralized control of all of our Windows hardware that this solution offers has been most valuable to our organization."
"I like being able to image over the network. That's a nice feature that it has. Patch management is pretty decent on it as well."
"Well, what we like is that it catch actually a lot of features constantly upgrading. So all the three maybe there there were some features as the tenant on the earliest version. Now it's it's almost everything that we we need. So managing security ManageEngine configuration. It's we are very satisfied because it has the Telstra that's what we we need."
"Since deploying Desktop Central our endpoints are all updated. We use configuration management to deploy shortcuts to our users' desktops with ease. Also, we use configuration management to map logical hard drives to our users. Our users are very happy with how much ease IT can solve their problems."
"ManageEngine Desktop Central is stable."
"We use the product to know about our assets and manage remote support."
"Honestly, I have to say all features together have become the Swiss army knife of desktop management. They all work hand in hand. Software deployment saves an unbelievable amount of time installing an application on hundreds of computers."
"It would be nice if it were a little easier to maneuver around the patch management. I would like to use that more, but it got very cumbersome and complicated when I tried to use it in the past. I haven't used that much since then."
"Improvement should be done as per customer requirements."
"The solution isn't fully stable, and, when it goes down, it's hard to get it up and running."
"The support could be faster."
"The tool's security can be better."
"Some difficulties with setup for multiple locations."
"The team should work on improving the stability, particularly with massive patches deployment, clients are not 100% getting patches and the information provided by the system does not help; more detailed report would be very useful."
"It might be helpful if they offered a simpler way to use the OS deployment function. It's a bit complicated for most of the customers."
"Even when it shows Java as up-to-date, it might not be. So, to make it better, they should improve the accuracy of Java patch reporting."
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KACE Desktop Authority is ranked 4th in Client Desktop Management while ManageEngine Endpoint Central is ranked 1st in Client Desktop Management with 60 reviews. KACE Desktop Authority is rated 10.0, while ManageEngine Endpoint Central is rated 8.2. The top reviewer of KACE Desktop Authority writes "Saves me time and effort when adding and subtracting drives, and Premier Support handles updates". On the other hand, the top reviewer of ManageEngine Endpoint Central writes "An in-depth and intuitive product with good cross-platform capabilities, but they should have a more global support channel". KACE Desktop Authority is most compared with , whereas ManageEngine Endpoint Central is most compared with Microsoft Intune, Microsoft Configuration Manager, VMware Workspace ONE, Jamf Pro and ManageEngine Patch Manager Plus.
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