We performed a comparison between Kiteworks and Nasuni based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, OpenText, Box and others in Enterprise Content Management."The top two features are the two-factor authentication, which is pretty good. It's easily understood by the users. And their API is rather robust. We have numerous integrations that work off the API."
"The most valuable aspect of Kiteworks is undoubtedly the private content network. This feature is particularly beneficial for us. Furthermore, it serves as a centralized platform that enables us to track and manage our information exchange."
"The most valuable feature is the ability to allow end-users to manage their own information and data with minimal administration. That's the best feature from my perspective."
"The solution can be used remotely; it's easy to upload and share files."
"I like Kiteworks or Accellion because it's continuously upgraded. I also know that it probably works with a lot of clients."
"We can see when people are sending things. We can definitely see who is sending to whom. From the administrative logs, we can see who is sending to an outside entity, and those logs are retained for quite a while."
"The best part of this solution is that we can generate multiple reports about how the data is transferred and about user information or IP."
"The benefits that Kiteworks has provided to its customers in terms of data sovereignty."
"Nasuni offers us a single platform with a 360-degree view of our file data, which is definitely important to us. It simplifies IT operations tremendously. Because it is taking continuous snapshots, it eliminates a lot of work that was done previously when trying to manage backing up and restoring data files."
"Nasuni gives us a single platform with a 360-degree view of our file data, which is very important to us. We have everything that we need to look at in a single pane of glass."
"With Nasuni Management Console (NMC), we get a single, centralized view of our entire internal structure and data center structure. This is very important because this caters to remote locations. One of the main care center teams is dependent on this solution. As it is directly connected to customers for the calls that they receive and troubleshoot, they can then help customers out in case they are not able to place an order."
"The feature I have found to be most valuable is the revision control of the files. If somebody deletes or accidentally makes a wrong change to files, we can go back to the revision history and restore the previous versions. That is a very good feature that we rely on."
"I like the unlimited snapshotting."
"Nasuni Management Console (NMC) is super valuable, and both physical and virtual filers are also valuable. NMC is the one-stop place for all our filers, both virtual and physical filers. They are definitely doing a great job in housing all our documents and surveillance videos."
"The most valuable feature is the simplicity of the backup and restore functions."
"The biggest and most impressive thing for us is the operational recovery (OR) and disaster recovery (DR) capabilities that Nasuni has. If a filer goes down, or an ESX server goes down, then we can quickly recover."
"I would like to see immediate releases of fixes because now it takes at least a week. If that time span can be reduced to one day or two days, that would be very helpful for users so that things are sorted and transactions work smoothly."
"In my experience, their technical support can be a little slow."
"There is no offboarding process for end-users in Kiteworks. It's a manual process. There is no automated syncing with LDAP and checking to see if the account is still active. It's a manual process to get people out of here, which isn't the best way."
"Kiteworks could benefit from enhancing the proposal knowledge base section, specifically regarding the type of work involved. Currently, the knowledge base seems insufficiently dedicated to this topic, making it challenging for new users to access the relevant administrative law. Improving the visual aids and providing clearer explanations could alleviate this issue."
"The one feature, which I have also requested directly to Kiteworks, is to have a scheduled upgrade function. Currently, one of my engineers logs in after hours for the upgrade. We're a hospital, and we're 24/7, but the primary users are seven to five. So, we log in the early evening just to push a button to tell it to do the update. It would be nice if that could be very easily scheduled."
"It could be more stable. In the next release, it would be better if it was more stable with improved performance."
"File location could be improved."
"There are always issues when there are bugs or upgrades. The challenge with upgrading is getting more storage from the customer. Every time we have a new version, it requires additional storage. This means that the customer would need to procure more storage for their server, which they don't like because it means additional cost to them. So, I think my request would be that the version upgrades don't require any significant storage requirement."
"Some of their cross-platform features are really good, but it could always use more."
"The speed at which new files are created is something that could be improved. For example, if you create a new file in another country, I won't see it for between 10 and 15 minutes."
"I would like to see improvement in the training Nasuni provides. Compared to some of the other vendors out there, like Microsoft, where you can find how-to videos, Nasuni only has a lot of PDF documents that you have to go hunting for. It's workable, it certainly isn't a problem, but video walkthroughs would always be helpful."
"The Nasuni file storage platform doesn't work well when there are a high number of small files. This is the case when a directory structure contains more than 10,000 or 20,000 small files, e.g., 5 KB, 10 KB, or 15 KB. When the user is accessing these files from another geographical location, they might face a slow response or timeouts when connecting to the shares, and then to the files. This is because the file size is small. There is a scope of improvement with this solution when it comes to accessing a large number of small files."
"Nasuni recently implemented a health system for filers. However, it needs better visibility because it lacks data and an explanation, or reasoning as to why a particular filer may be unhealthy."
"We've had some organizational changes that Nasuni has not been able to keep up with, mainly from a data or file system perspective. Moving a filer from one management console has been a challenge. It lacks the flexibility to move files in and out of the management console. We have six management consoles now, and we're constantly telling Nasuni, "Hey, please allow us to move a filer from management console A to B." They can't do that."
"Nasuni could improve cloud integration and documentation of various ways we can leverage the product. It integrates with Azure, but the native Azure File Sync solution lets you divide data into tiers like hot, cool, and archived. Nasuni doesn't allow you to break the data apart into those tiered categories."
"It would be helpful to have more built-in analytics tools to compare the storage costs between the various cloud providers. I would also like some graphing capabilities. We had a tool called Grafana that we used for graphing. I think some more visual analytics like that would be nice."
Kiteworks is ranked 5th in Enterprise Content Management with 12 reviews while Nasuni is ranked 1st in Cloud Storage Gateways with 35 reviews. Kiteworks is rated 8.8, while Nasuni is rated 8.8. The top reviewer of Kiteworks writes "A unified, secure way to share sensitive content, with no file size limitations". On the other hand, the top reviewer of Nasuni writes "We have less downtime and fewer trouble tickets from users who cannot access their shared files". Kiteworks is most compared with Sterling Commerce Connect:Direct, MOVEit, Fortra's GoAnywhere MFT, SharePoint and Cisco Secure Email Threat Defense, whereas Nasuni is most compared with Panzura, WekaFS, CTERA Enterprise File Services Platform, Qumulo and Dell PowerScale (Isilon).
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