We performed a comparison between KnowBe4 and Proofpoint Email Protection based on real PeerSpot user reviews.
Find out in this report how the two Security Awareness Training solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The main thing is the overall report card. We get to tell the percentages of users who click on links and who don't click on links. We also get an overall score or risk score from them, which also helps us."
"Their customizable nature allows us to create scenarios that closely resemble real-world phishing attempts, making them highly relatable to our end users."
"There are many valuable features. It's already deployed in the cloud, and you don't have to install anything. You just upload your users to the cloud and tweak something if needed. You can whitelist some servers to work with this properly. When everything is ready, you can start using the platform and its many automated features."
"They have customized security rules, mature rules, anti-virus protection, as well as email authentication similar to SPF, DKIM, and DMARC."
"The solution is very user-friendly."
"Proofpoint Email Protection is a good product, and its most beneficial feature is the Threat Response Auto-Pull. I also like that it's an integrated email security solution."
"Proofpoint Email Protection offers an additional layer of protection compared to other brands like Microsoft, Mimecast, and Barracuda. While these major companies excel at detecting malicious attachments, the solution goes further by analyzing the context of emails, allowing for more nuanced decision-making."
"The solution's technical support is good. I rate the technical support a ten out of ten."
"As a cloud-based product, it can scale well."
"The most valuable features are the business email compromise protection and targeted attack prevention."
"The most valuable features of Proofpoint Email Protection are the performance from being on the cloud."
"Enhancing the product's emotional intelligence, particularly by providing training content tailored to specific audiences, is an area for improvement."
"It can be more interactive with users. We want to put the users in different scenarios and let them make decisions. For example, instead of making users go through a video and then asking questions, it can have a video where they click on the scenarios and have to make decisions. It can maybe have something like a live simulation. It would be nice for users."
"It could be more localized for Ukrainian users. This platform is international, and it has a lot of material in different languages, but not in Ukrainian and Russian languages. There's plenty of different content updated regularly for English, French, and German users. They have a lot more information, and Ukrainian users also want more."
"The incident reporting on offer needs to be improved. It's lacking right now. It should be on the platform somewhere."
"The solution's server console and cluster dashboard have been the same for four years so need to be upgraded."
"We find the cost to be prohibitive."
"You only receive one model in Proofpoint Email Protection and the other ones you have to purchase at a high price. There should be more available with the solution and additional models should be less expensive."
"It's scalable, but the devil's in the details — you have to know your email volumes."
"The solution could lower its price."
"The scalability can be improved, and the solution can be optimized."
"Proofpoint Email Protection's interface is confusing and could be improved."
KnowBe4 is ranked 1st in Security Awareness Training with 3 reviews while Proofpoint Email Protection is ranked 2nd in Security Awareness Training with 46 reviews. KnowBe4 is rated 9.0, while Proofpoint Email Protection is rated 8.4. The top reviewer of KnowBe4 writes "Provides an ease of customization and robust reporting capabilities ". On the other hand, the top reviewer of Proofpoint Email Protection writes "A reasonably priced product that offers protection to emails, along with spam filters". KnowBe4 is most compared with Terranova Security, Barracuda PhishLine, Arctic Wolf Managed Security Awareness, Sophos Phish Threat and Kaspersky Security Awareness, whereas Proofpoint Email Protection is most compared with Microsoft Defender for Office 365, Microsoft Exchange Online Protection (EOP), Palo Alto Networks WildFire, Cisco Secure Email and Perception Point Advanced Email Security. See our KnowBe4 vs. Proofpoint Email Protection report.
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