We performed a comparison between ManageEngine Patch Manager Plus and Quest KACE Systems Management based on real PeerSpot user reviews.
Find out in this report how the two Patch Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features are patch management and mobile device management."
"You can create remote sessions for client systems."
"Scalability-wise, I rate the solution a ten out of ten."
"The tool's most valuable feature is performance."
"The initial setup was easy."
"It is a highly stable solution."
"The most valuable feature of this solution is centralized management."
"ManageEngine Patch Manager Plus is lightweight and has a remote push feature that helps me manage several main sites and subsites."
"The ability to push an image to a machine, wake that image up, and just blast a new image to a computer without even having to touch it, and then push the software to that machine. This just made things so much more convenient for us and so much more efficient."
"This solution makes it easy to control assets and upgrade all types of software."
"KACE has made our life much easier since we got off the Microsoft solution. The Microsoft solution was a lot harder to image over different ports and stuff. They would only have this one place where we could do all the imaging. Now, we have a whole building where we can image from. This means that we can image from our storage area, where we have a place to do our imaging. We can also image right at our desks, which is a lot easier."
"With KACE, we were able to have a simplification of the software deployment management with more granularity and flexibility."
"I can reach people now that I couldn't have reached previously. We are saving about 25 percent in time."
"The information available via KACE is up to date, critical to our normal operations, and has become the go-to tool of our IT teams for extended support."
"The Systems Deployment Appliance is magical when it comes to automating deployment... Not only can we have multiple images, specific to end-users' uses, but we have a plethora of post-installation tasks to install or configure the system, tasks that can be re-used for each system. You just have one basic base image, and then you use the post-install tasks to customize everything else. It is amazing."
"There is one place for a lot of different things. If somebody has a problem with their computer, they will put in a ticket. From there, we will know who it is and the assets assigned to them, because there is one place to go look for what we are talking about and with whom we are talking. Just having one place for everything is really convenient. For example, we are able to deploy software to hundreds of computers. We don't need to go to each individual device."
"The agent can be a bit more intelligent."
"They should add better features for managing hardware."
"The only area for improvement in ManageEngine Patch Manager Plus, which I noticed, is the reporting."
"There are limitations to this solution when we are working with iOS, Apple laptops or desktops such as the Mac and iMac."
"The solution should have a customer label where we can label those servers or include those servers for specific customers."
"The tool's support needs improvement."
"The cloud version should have option to add all the endpoints using the agent. Not only for Windows, but also the Linux version. There are some versions which are not compatible with SaaS Manager. So some customers do not want to use the latest version of Linux latest version of CentOS. Actually, CentOS is not available. But some are using and patch manager is compatible for some versions only, not older older versions. So there are some pros and cons that are referred to patch management."
"I find the user interface a little bit intimidating and not very appealing."
"I would like them to implement VBScript language in KACE Systems Management. Currently, we can only use PowerShell."
"We'd love to see support for larger dependencies in the scripting feature."
"I would sure like them to be able to copy and paste out of OneNote. That drives me nuts. You can't copy from OneNote into KACE."
"What could be improved is the possibility to use replicas in a secure way outside our network in order to maintain the machines that never connect to our corporate network."
"Scalability is my primary concern right now."
"The GUI needs some work. I love all that it can do, however, it can be just be so cluttered at times."
"It is a little bit difficult to use the license compliances because you need to decide when you are using the software catalog if you are using it with their license compliance or the normal software part. Under the inventory, you can use software as a menu link or software catalog. Most of my specialist software is not in the software catalog. When I try to import them, in my license compliances overview, there are cryptic names for this software that I have to import. That is not very good for the reports that I use. When I take them to my bosses, they see cryptic names of software that they don't understand. It would be much better for me if I could use software and the software catalog as well for the license compliances."
"When we have to do a rebuild on these machines, although it is rare, I would like to be able to do more than 10 at a time. With the current limit, it slows me down because I have to set up 10, then the next 10, and so forth."
More ManageEngine Patch Manager Plus Pricing and Cost Advice →
More Quest KACE Systems Management Pricing and Cost Advice →
ManageEngine Patch Manager Plus is ranked 7th in Patch Management with 12 reviews while Quest KACE Systems Management is ranked 6th in Patch Management with 38 reviews. ManageEngine Patch Manager Plus is rated 8.4, while Quest KACE Systems Management is rated 8.8. The top reviewer of ManageEngine Patch Manager Plus writes "Good scalability and a responsive tech support team ". On the other hand, the top reviewer of Quest KACE Systems Management writes "Easy to use, saves us time, and increases IT productivity". ManageEngine Patch Manager Plus is most compared with Microsoft Windows Server Update Services, BigFix, Microsoft Configuration Manager, ManageEngine Endpoint Central and ManageEngine Patch Connect Plus, whereas Quest KACE Systems Management is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, BigFix and Ivanti Neurons Patch for Intune. See our ManageEngine Patch Manager Plus vs. Quest KACE Systems Management report.
See our list of best Patch Management vendors.
We monitor all Patch Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.