We performed a comparison between Microsoft Defender for Cloud Apps and Zscaler CASB based on real PeerSpot user reviews.
Find out in this report how the two Cloud Access Security Brokers (CASB) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The solution is stable."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"If your business requirements are relatively simple, it can get the job done."
"In Microsoft Defender for Cloud Apps, there is an option to enable files. Once you enable that, it will give you all the files in your organization and where they are located in the cloud... That feature is very useful for investigation purposes."
"The most valuable feature is the seamless integration across different clouds."
"There are a lot of features with benefits, including discovery, investigation, and putting controls around things. You can't say that you like the investigation part but not the discovery. Everything is correlated; that's how the tool works."
"The most valuable feature is its policy implementation."
"On-demand scanning is the most valuable feature. In addition, it's a fairly fluid product. It syncs back to the cloud and provides metrics. It's pretty intelligent."
"The most valuable feature of this solution is its monitoring."
"Defender's integration with our identity solutions is critical in our current setup."
"Overall, the solution does a pretty good job at web filtering."
"The tool's scalability is good."
"Zscaler CASB's latency and architecture are excellent."
"It has been helpful in maintaining our infrastructure. The granular level control it offers allows us to set application policies per application for each user."
"Has a good zero trust feature."
"The most valuable features of Zscaler CASB are API integration and DLP."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"There are some features, such as user navigation content filtering, that are disabled by default, and it probably makes sense to enable them by default."
"Defender for Cloud apps is primarily useful for Azure apps. It has limited capabilities for applications based on other cloud platforms."
"They should continue integration with all other Microsoft security-related products. The integration with all the other products is still ongoing."
"The interface needs to be more user-friendly."
"It takes some time to scan and apply the policies when there is some sensitive information. After it applies the policies, it works, but there is a delay. This is something for which we are working with Microsoft."
"Sometimes, we'll get false positive alarms. For example, when a SharePoint path has no file sharing, but there is an external user, it will trigger an alarm that the file has been shared with an external user... the alerting mechanism should be more precise when giving you an alert about what activity has been done with the file..."
"I would like more customization of notifications. Currently, you either get everything or you get limited information. I would like to have something in between where we can customize the data that is included in notifications."
"The technical support team has room for improvement."
"Zscaler CASB should include integrations with other SaaS applications."
"User management can be improved."
"The pre-defined dictionaries could be improved."
"Zscaler CASB breaks down at times."
"It needs to offer SSO, single sign-on, and items of that nature."
"The solution's granularity should be improved because it has limited granular options to control, visible, allow, block, delay, and receive."
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Microsoft Defender for Cloud Apps is ranked 2nd in Cloud Access Security Brokers (CASB) with 30 reviews while Zscaler CASB is ranked 9th in Cloud Access Security Brokers (CASB) with 6 reviews. Microsoft Defender for Cloud Apps is rated 8.4, while Zscaler CASB is rated 7.6. The top reviewer of Microsoft Defender for Cloud Apps writes "Integrates well and helps us in protecting sensitive information, but takes time to scan and apply the policies and cannot detect everything we need". On the other hand, the top reviewer of Zscaler CASB writes "A stable solution that provides API integration and DLP, but lacks integrations with other SaaS applications". Microsoft Defender for Cloud Apps is most compared with Zscaler Internet Access, Cisco Umbrella, Netskope , Prisma Access by Palo Alto Networks and FortiSASE , whereas Zscaler CASB is most compared with Skyhigh Security, Cisco Umbrella, Prisma Access by Palo Alto Networks, ThreatLocker Elevation Control and Obsidian CDR Platform. See our Microsoft Defender for Cloud Apps vs. Zscaler CASB report.
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