We performed a comparison between Trend Micro XDR and Microsoft Defender for Cloud based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Trend Micro XDR is commended for its holistic approach to preventing, real-time visualization, and ability to prioritize network-based detection and response. Microsoft Defender for Cloud is highly regarded for its automated processes, advanced threat analysis, and extensive security measures, including protection against ransomware and access controls. Trend Micro XDR should improve integration, overhaul its web interface, and strengthen its business relationships. Microsoft Defender for Cloud could use enhancements in automation and ease of use.
Service and Support: Some customers have found Trend Micro’s customer service to be helpful and responsive, while others have encountered challenges with technical support in complex situations. Some Defender for Cloud users reported positive experiences with Microsoft, while others complained that the solution's outsourced support lacked technical knowledge.
Ease of Deployment: The initial setup of Trend Micro XDR is straightforward and fast, but it may require the involvement of several technical professionals. The initial setup of Microsoft Defender for Cloud is described as straightforward, but the deployment time may vary depending on specific requirements.
Pricing: Some reviews noted that Trend Micro XDR might be too costly for small organizations, but others found the price reasonable. Microsoft Defender for Cloud is in the mid-to-high pricing tier. While some users find it expensive, others believe it offers good value.
ROI: Trend Micro XDR delivers value through automation. Its efficient alerts ensure timely threat detection and prevention. Microsoft Defender for Cloud streamlines security tasks and saves users money by consolidating various solutions.
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"It is stable and scalable."
"Fortinet is very user-friendly for customers."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"It takes very little effort to integrate it. It also gives very good visibility into what exactly is happening."
"The most valuable features of this solution are the vulnerability assessments and the glossary of compliance."
"Using Security Center, you have a full view, at any given time, of what's deployed, and that is something that is very useful."
"Technical support is helpful."
"Threat protection is comprehensive and simple."
"The dashboard is very good. It gives our clients a lot of information and allows them to have a complete overview of the system. Everything is visible in one glance."
"DSPM is the most valuable feature."
"Defender is user-friendly and provides decent visibility into threats."
"Trend Micro XDR is a comprehensive solution that is not overly complex to use or manage."
"I appreciate the value of real-time activity monitoring."
"It has the feature to track an attack back. If there is an incident or an attack occurs, you can get a bird's eye view of that attack. You can see how the attackers came in and how they managed the attack. You can trace an attack. If you are giving a presentation to the management, you can easily show it to them in a live environment how the attackers came, which is amazing."
"The proactive approach is the best feature."
"The search features help us try to correlate information and identify any suspicious activity."
"We haven't had any issues with configurations or customizations."
"I like XDR's workbench feature and observed attack technique. It generates an alert once certain conditions are met. For example, let's say there's a threat called malicious.exe being deployed on your system. It will generate an alert with information like the file path, location, hash, etc. You also see a relational matrix showing how that file was executed and which processes were installed."
"We can scale the product as needed."
"Making the portal mobile friendly would be helpful when I am out of office."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"We'd like to see more one-to-one product presentations for the distribution channels."
"We find the solution to be a bit expensive."
"Intelligence aspects need improvement"
"The SIEM could be improved."
"The only minor concern is occasional interference with desired programs."
"The dashboard isn't easy to access and manage."
"Sometimes, it's very difficult to determine when I need Microsoft Defender for Cloud for a special resource group or certain kinds of products. That's not an issue directly with the product, though."
"Azure is a complex solution. You have so many moving parts."
"If a customer is already using Okta as an SSO in its entire environment, they will want to continue with it. But Security Center doesn't understand that and keeps making recommendations. It would help if it let us resolve a recommendation, even if it is not implemented."
"Customizing some of the compliance requirements based on individual needs seems like the biggest area of improvement. There should be an option to turn specific controls on and off based on how your solution is configured."
"Azure Security Center takes a long time to update, compared to the on-premises version of Microsoft Defender."
"The overview provides you with good information, but if you want more details, there is a lot more customization to do, which requires knowledge of the other supporting solutions."
"The solution's portal is very easy to use, but there's one key component that is missing when it comes to managing policies. For example, if I've onboarded my server and I need to specify antivirus policies, there's no option to do that on the portal. I will have to go to Intune to deploy them. That is one main aspect that is missing and it's worrisome."
"The most significant areas for improvement are in the security of our identity and endpoints and the posture of the cloud environment. Better protection for our cloud users and cloud apps is always welcome."
"I'd like to see alert time reduction so that they show up on the dashboard faster."
"I think that continued optimization of the environment towards automation and orchestration, a kind of layer that sits underneath all of the technologies, would be extremely important."
"It would be better if it were more user-friendly. It would also be better if the implementation were more straightforward."
"We'd like to see a few more integrations."
"The support has been delayed at times."
"The support documentation could be more comprehensive."
"The automation capabilities on-premises could be improved, as we currently have to manually activate servers and push policies."
"The price could be lower."
Microsoft Defender for Cloud is ranked 3rd in Cloud Workload Protection Platforms (CWPP) with 46 reviews while Trend Vision One is ranked 5th in Endpoint Detection and Response (EDR) with 43 reviews. Microsoft Defender for Cloud is rated 8.0, while Trend Vision One is rated 8.6. The top reviewer of Microsoft Defender for Cloud writes "Provides multi-cloud capability, is plug-and-play, and improves our security posture". On the other hand, the top reviewer of Trend Vision One writes "The integration of toolsets is key, enabling automation, and vendor has been tremendous partner for us". Microsoft Defender for Cloud is most compared with AWS GuardDuty, Prisma Cloud by Palo Alto Networks, Microsoft Defender XDR, Wiz and Microsoft Defender for Endpoint, whereas Trend Vision One is most compared with CrowdStrike Falcon, Trend Vision One Endpoint Security, Microsoft Defender XDR, SentinelOne Singularity Complete and Wazuh. See our Microsoft Defender for Cloud vs. Trend Vision One report.
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