We performed a comparison between Microsoft Dynamics 365 Business Central and SAP ERP based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: SAP ERP is designed for medium to large sized organizations and users feel it can cover potentially every business process in an organization. The solution offers robust control and governance and is very stable. However, in terms of deployment and technical support, users are happier with Microsoft.
"I am impressed with the tool's user authentication, compatibility , and policies."
"For me, the main strengths of Microsoft Dynamics NAV are that it's user-friendly and light. These are its major wins. I have used other ERPs and their architecture were a little more complex when compared to the Microsoft Dynamics NAV architecture."
"The most valuable features of Microsoft Dynamics 365 Business Central are the dashboards, ease of use, and flexibility."
"The most valuable feature of Microsoft Dynamics 365 Business Central is its ease of use, data customization, and smooth integration."
"Has good integration with Power BI."
"The most valuable feature of Microsoft Dynamics 365 Business Central is the Teams application. I use Teams to share documents amongst my team members, have meetings, and talk to them."
"The security feature, particularly the encryption, which still builds sensitivity, is one of the most valuable features."
"One developer is enough to maintain the solution. Microsoft 365 is changing technology. The product is a user-friendly ERP solution."
"ERP can help manage all enterprise resources. It brings them together and provides some analytical data to inform management decisions."
"The most valuable features of SAP ERP are its stability, industry-specific package, and adaptable configuration."
"The valuable feature of SAP ERP is that everything is connected and under one roof, creating a unified system."
"We like that we have real-time dashboard views."
"Heavy integration is available with all types of systems, and we use it."
"Finance view across functions is valuable."
"The accounting module's record and report process is closely integrated with almost every other process."
"It integrates everything into one process."
"Any request that had come from the website had to go through an e-form which was then plugged into Microsoft Dynamics NAV. There was no direct data capture. That was the pain point, where clients had to build e-forms, and that caused delays in transactions and getting information."
"We need to customize more often than we would like."
"They need to improve their processes."
"One aspect that could be improved in Microsoft Dynamics 365 Business Central is the visibility and accessibility of communication-related features, such as email integration."
"The product should improve work optimization."
"I would like a more modular and user-friendly interface."
"The solution is stable, but it could improve."
"Microsoft Dynamics NAV will be replaced with Office 365 in the future."
"When there is a system error it provides an error code and a lot of times these can be complicated. The support team could have more knowledge to be able to assist with these situations more promptly."
"Lacks sufficient technical support with slow response times."
"I do not have any notes for improvements."
"The product can be a little slow when dealing with thousands of employee data."
"The initial setup is complex."
"Their support should be improved. Instead of giving a general solution, their consultants should first try to understand the problem and then resolve the same. They should properly investigate the issue before providing the solution."
"SAP ERP could improve by having better integration with other platforms."
"Improvements to the UI. The UI is pretty old, but this will change with the upcoming release of S.4."
More Microsoft Dynamics 365 Business Central Pricing and Cost Advice →
Microsoft Dynamics 365 Business Central is ranked 3rd in ERP with 62 reviews while SAP ERP is ranked 1st in ERP with 100 reviews. Microsoft Dynamics 365 Business Central is rated 8.2, while SAP ERP is rated 8.2. The top reviewer of Microsoft Dynamics 365 Business Central writes "Easy to deploy, extremely stable, and highly scalable". On the other hand, the top reviewer of SAP ERP writes "The amazing, robust framework with unlimited scalability earns its #1 status". Microsoft Dynamics 365 Business Central is most compared with SAP S/4HANA, Microsoft Dynamics AX, SAP Business One, Epicor ERP and Odoo, whereas SAP ERP is most compared with SAP S/4HANA, Microsoft Dynamics AX, Anaplan, SAP Business One and Odoo. See our Microsoft Dynamics 365 Business Central vs. SAP ERP report.
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We monitor all ERP reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
