We performed a comparison between Microsoft Exchange Online and OpenText GroupWise based on real PeerSpot user reviews.
Find out in this report how the two Email Applications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features of Microsoft Exchange Online are the frequent updates. They upgrade and optimize the features to make them better and better. They have a very strong ecosystem and they integrate together."
"A good investment."
"The initial setup is straightforward and is definitely easy."
"Exchange Online's most valuable features are two-step verification and security."
"It allows us to work from home, at any time or anywhere."
"It is for emails, and it seems to work okay."
"Its most valuable feature is the unlimited storage. It also has very little downtime."
"The solution is stable."
"The cost-effectiveness of the solution is most valuable."
"Very secure with great storage capacity."
"I like the ease of logging best in Micro Focus GroupWise. I also like its proxy capabilities from a user level. I also like how secure Micro Focus GroupWise is."
"The mail-blocking feature is not great and could be improved."
"Also, I think the mobile app on the forms you can improve a little bit more."
"From an IT perspective, we need clearer documentation to understand the product’s configuration process."
"This product is too complex to use."
"The support from the vendor is fine. However, it could be faster, and some of the agents could be more knowledgeable, but it is a large solution, there's a lot of information that the agents have to work with. I can't always expect when I get connected to the first-level agent that they will know absolutely everything. Sometimes there's no replacement for pure experience."
"The price could be cheaper."
"The support could improve their response time and sometimes the phone lines are not clear because of static or noise. However, the agents are knowledgeable and very helpful."
"There is an annual enterprise subscription could improve by having more features."
"Their support can be improved. It is not as good as it used to be."
"What I don't like about Micro Focus GroupWise is the removal of the Unix client. Micro Focus took that function away about ten years ago because there wasn't enough demand for it."
"The WebAccess feature is somewhat lacking and could be improved."
Microsoft Exchange Online is ranked 2nd in Email Applications with 85 reviews while OpenText GroupWise is ranked 12th in Email Applications with 3 reviews. Microsoft Exchange Online is rated 8.6, while OpenText GroupWise is rated 9.0. The top reviewer of Microsoft Exchange Online writes "Helps reduced IT operations, scalable, and simple setup". On the other hand, the top reviewer of OpenText GroupWise writes "It has proxy capabilities, is secure, and allows easy logging". Microsoft Exchange Online is most compared with Google Workspace, Amazon WorkMail, ProtonMail, Zoho Mail and Microsoft Exchange, whereas OpenText GroupWise is most compared with Microsoft Exchange and Zimbra Collaboration. See our Microsoft Exchange Online vs. OpenText GroupWise report.
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