We compared SailPoint IdentityIQ and Microsoft Identity Manager based on our user's reviews in several parameters.
SailPoint IdentityIQ is praised for its efficient access management, user provisioning, and role management capabilities, along with seamless integration and robust reporting options. On the other hand, Microsoft Identity Manager is highly praised for its strong integration with Microsoft products, robust authentication, scalability, and comprehensive auditing features. SailPoint offers reasonable pricing and great customer support, while Microsoft emphasizes flexibility in customization and integration but may have higher setup costs. SailPoint is commended for delivering a substantial ROI, while Microsoft's functionality and ease of use in identity management processes are notable. Both products could benefit from enhancements in user interface and customization options.
Features: SailPoint IdentityIQ is praised for its comprehensive access management, efficient user provisioning, robust role management, customizable dashboards and reporting, and seamless integration. Microsoft Identity Manager excels in integrating with Microsoft products, offering robust authentication and authorization, and providing a user-friendly interface for simplified identity management. Additionally, users value the flexibility, scalability, and comprehensive auditing and reporting features of Microsoft Identity Manager.
Pricing and ROI: The setup cost for SailPoint IdentityIQ is considered manageable and not overly burdensome according to user feedback. In contrast, users have varied experiences with the setup cost of Microsoft Identity Manager, with some finding it high, especially with additional support or consultancy services required., SailPoint IdentityIQ delivers increased operational efficiency, improved user access management, and enhanced security. Microsoft Identity Manager automates identity management processes, streamlining workflows and reducing risks of unauthorized access.
Room for Improvement: The room for improvement in SailPoint IdentityIQ includes enhancements to the user interface and customization options, with users noting the complexity of the interface and the need for more flexibility in customizing the software. On the other hand, Microsoft Identity Manager would benefit from improvements in the user interface, navigation, integration with platforms and applications, and customization options.
Deployment and customer support: User feedback on the duration to establish a new tech solution with SailPoint IdentityIQ varies, with some users mentioning three months for deployment and an additional week for setup. In contrast, Microsoft Identity Manager users also mention three months for deployment but consider setup as part of the same timeframe., SailPoint IdentityIQ receives positive feedback for customer service, with responsive and helpful support staff. Users appreciate their professionalism and promptness. Microsoft Identity Manager is also praised for helpfulness, efficiency, and knowledgeable assistance.
The summary above is based on 35 interviews we conducted recently with SailPoint IdentityIQ and Microsoft Identity Manager users. To access the review's full transcripts, download our report.
"The benefits of Omada Identity include a holistic way of viewing access, the ability to give people access, and automation."
"The teams we work with at Omada provide great insights and support. Overall, it has been a pleasure working with them. That's the part we value the most."
"The most relevant feature is Omada's reporting engine. Omada never 'forgets' and archives every process. All steps an admin, user, or manager has executed, are recorded in Omada."
"It has a very user-friendly interface compared to what we are used to, and it is highly configurable. In the old solution, when we needed to do something, we had to have a programmer sitting next to us, whereas, in Omada Identity, everything is configurable."
"Our customers have benefited from Omada Identity automating the certification process. Most of our customers were using manual methods for user access certification. With Omada Identity, you can automate almost all of it, which means that certification now becomes on demand. You don't have to wait for two or three months to execute a certification timeframe. Instead, you can do certifications as often as you want."
"Its best feature is definitely the process design. It is quite easy and straightforward to design a process."
"User-friendly solution."
"The most valuable functionality of the solution for us is that when employees stop working for the municipality, they are automatically disabled in Active Directory. Omada controls that 100 percent. They are disabled for 30 days, and after that time Omada deletes the Active Directory account. The same type of thing happens when we employ a new person. Their information is automatically imported to Omada and they are equipped with the roles and rights so they can do their jobs."
"The most valuable feature is that it provides protection for our company documents."
"It is a stable product. You will experience some issues with it, but it's a good product."
"Its interface and the fact that it's integrated with everything in the Microsoft ecosystem are the most valuable features."
"It is one of the easiest products to implement, which is one of the main advantages. The integration is easy. Unlike other products, it is not complicated to integrate."
"The feature that I find most valuable is the security layer of the identity and access management solution. The ability to secure on-premises and cloud-based workloads and to provide seamless authentication into hybrid workloads, which is also both on-premises and in cloud environments."
"Microsoft integration products are strong. That is what I like about the product."
"The product’s simplicity and integration are valuable."
"What makes this solution attractive is the licensing model. Microsoft Identity Manager is included in premium versions of Azure AD and in enterprise agreements such as E3. This makes the solution very attractive to many of our clients who are subscribed to those products."
"It offers a single source of truth. Everything can be handled from one tier."
"Access certification and provisioning are two of the solutions most valuable features."
"Deployment takes a bit of time, however, once it's done properly, everything becomes very organized and easy to use."
"The initial setup isn't so difficult."
"What I like most about SailPoint IdentityIQ is that it's simple to use and easy to configure and deploy."
"Provides good authorization and authentication system functionality."
"Has a great certification module with intuitive options."
"The Certification and Provisioning features are most valuable."
"Documentation can be improved. I have already filed a few suggestions to make documentation more clear and more representative of reality."
"The account management integration isn't bad, but it isn't plug-and-play like Microsoft Azure. You need some deep development knowledge to set up the connectors."
"Functionality and usability could be improved."
"The Omada Identity SaaS version doesn't provide all the features Omada Identity on-premise provides."
"We are trying to use Omada's standards and to adapt our processes. But we have had some trouble with the bad documentation. This is something that they could improve on. It has not been possible for us to analyze some of the problems so far, based on the documentation. We always need consultants. The documentation should include some implementation hints and some guidelines for implementing the processes."
"Omada Identity has a steep learning curve."
"When the re-certification process is launched that makes Omada very slow. There are performance issues in the current version."
"If you find an error and you need it fixed, you have to upgrade. It's not like they say, "Okay, we'll fix this problem for you." You have to upgrade. The last time we upgraded, because there was an error in a previous version, we had to pay 150,000 Danish Krone (about $24,000 at the time of this review) to upgrade our systems... That means that we have to pay to get errors fixed that Omada has made in programming the system. I hope they change this way of looking at things."
"The information that is available for the Active Directory portal is segregated here and there."
"The security could be slightly improved."
"Instead of using the connectors from the third-party companies, they should make the Microsoft templates available with this product. If Microsoft would increase the number of the box connectors that would be helpful to all the customers who use it daily."
"The product's pricing and integration features could be improved."
"It requires a lot of improvements. Microsoft is killing this product and migrating some of the features to Azure AD. The last version of this solution was 2016. If it is going to stay and integrate with Azure AD, its integration needs to be worked on in terms of connectors, etc. It doesn't seem that they are improving it alone. Microsoft wants to integrate it with Azure AD, but the integration is still not complete."
"It would be good if Microsoft Identity Manager Maybe could be integrated with Azure Active Directory directly and made as a cloud platform."
"They have to improve the User Entity and Behavioral Analysis."
"The prices can always be improved, and the integration with the software from other vendors could use an improvement, especially if you are using something like Oracle for a database, SAP for ERP, or something like that."
"The report functionality and dashboard of the access manager could be improved."
"The mover process for this solution could be improved."
"The UI is complex."
"Compared to at least one other product some of the administrative tasks could be easier or more intuitive."
"The interface should be simple and easier to use."
"It allowed to implement the automated processes when a new employee is hired. It allows to have a main central process for new hires."
"SailPoint IdentityIQ has a primitive AI engine."
"The connector for EPIC, ServiceNow, and Duo."
More SailPoint Identity Security Cloud Pricing and Cost Advice →
Microsoft Identity Manager is ranked 8th in Identity Management (IM) with 18 reviews while SailPoint Identity Security Cloud is ranked 2nd in Identity Management (IM) with 62 reviews. Microsoft Identity Manager is rated 7.8, while SailPoint Identity Security Cloud is rated 8.2. The top reviewer of Microsoft Identity Manager writes "Constantly evolving while being a crucial feature for today's security needs". On the other hand, the top reviewer of SailPoint Identity Security Cloud writes "Flexible, easy to customize, and not too difficult to set up". Microsoft Identity Manager is most compared with Microsoft Entra ID, Saviynt, Microsoft Entra Permissions Management, NetIQ Identity Manager and ForgeRock, whereas SailPoint Identity Security Cloud is most compared with Saviynt, One Identity Manager, Microsoft Entra ID, ForgeRock and SAP Identity Management. See our Microsoft Identity Manager vs. SailPoint Identity Security Cloud report.
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