We compared Microsoft Teams and Slack based on our users reviews in six parameters. After reading the collected data, you can find our conclusion below:
Microsoft Teams and Slack, which one is better?
Answer: Based on the reviews we have collected, Microsoft Teams is highly regarded for its user-friendly interface, stability, and seamless integration with Microsoft 365. Users appreciate its ease of use and its integration with other Microsoft products. However, some areas could be improved, such as file-sharing reliability and call quality. The pricing is reasonable, but some users mention a lack of visibility in the pricing structure.
On the other hand, Slack is praised for its communication and collaboration features. Users find it helpful to stay connected and work together. However, there are suggestions for improving notifications, scalability, and integration with other tools. The pricing is generally seen as expensive, but the customer service and support are rated positively.
In conclusion, Microsoft Teams is favored for its user-friendliness and integration capabilities, especially being part of Microsoft 365, while Slack is valued for its communication features.
"One of the most valuable aspects is the ability to record sessions on Teams, which is a beneficial feature."
"The initial setup was really straightforward and easy."
"We didn't face any problems with the product's scalability. Scalability-wise, I rate the solution a ten out of ten."
"It is easy to coordinate with the technical support team in case of queries."
"Arranging online meetings is the most valuable feature of Microsoft Teams."
"File sharing is the most valuable feature."
"The corporate world widely accepts the solution for virtual meetings. Also, it has good availability."
"The solution has features like good voice clarity, good video quality, and recording."
"Slack makes it easy for employees to contact each other and exchange documents or information."
"It allows to facilitate communication, allowing us to create channels for updates, file sharing, and photo sharing within our team profiles."
"With respect to being a clean and efficient communications platform, I think that it does the job quite well."
"The product makes communication seamless."
"It has definitively made an improvement on our productivity. Information does not got lost in hundreds of less important messages."
"Slack helps me to read bulk messages."
"The most valuable feature is that we can easily integrate different workloads and the alerts are reliable. Also because it allows us to use it as a monitoring tool sometimes."
"The solution is scalable."
"We face issues related to screen-sharing and stability. It is very difficult to get Microsoft's support to troubleshoot the issues. The product also needs to update its recording features."
"They should allow switching between windows in a Teams meeting."
"Since Microsoft Teams is a typical Microsoft product, inviting guest users to the conversation can be problematic if they're not in the active directory."
"They should include AI features in the solution."
"The integration with SharePoint can be cumbersome at times."
"It could be improved if it was easier to use and the interface was revamped."
"There's a feature that can send a notification to Team's channel, but I think there's no way to have it escalated on something like that."
"With respect to security, there needs to be more work done. I was surprised, for example, yesterday, when my daughter was able to use my Microsoft Teams interface for her schoolwork. I was surprised that they could do that, because I believe it was only for my own personal use."
"The solution should have less frequent updates."
"I would like the in-meeting content sharing facility to be improved."
"Integrating Slack with calendar functions would be advantageous, allowing for the seamless scheduling of meetings within the platform."
"Slack should add a feature to schedule meetings."
"Slack feels clustered and hence it should improve its design and UI."
"It would be highly advantageous if it could incorporate calendar information from sources like Outlook or Gmail, providing users not only with meeting schedules but also a comprehensive daily agenda view."
"I have found it cumbersome to create and set up groups, or channels."
"The mobile app needs improvement. It consistently misses notifications."
Microsoft Teams is ranked 1st in Enterprise Social Software with 145 reviews while Slack is ranked 3rd in Enterprise Social Software with 68 reviews. Microsoft Teams is rated 8.2, while Slack is rated 8.4. The top reviewer of Microsoft Teams writes "Great for project planning and monitoring with easy communication capabilities". On the other hand, the top reviewer of Slack writes "A competitive solution that improves collaboration and productivity". Microsoft Teams is most compared with Atlassian Confluence, SharePoint, Symphony, Loom and Chatter, whereas Slack is most compared with Symphony, SharePoint, ChatWork, Chatter and Atlassian Confluence. See our Microsoft Teams vs. Slack report.
See our list of best Enterprise Social Software vendors.
We monitor all Enterprise Social Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
