We performed a comparison between monday.com and Salesforce Marketing Cloud based on real PeerSpot user reviews.
Find out in this report how the two Marketing Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Items and boards are ideal as they help in keeping everything in a single location without any confusion."
"I really enjoy all the additional columns you can add to your Monday pulses to cater to what information you need."
"Support from Monday.com makes you feel super comfortable communicating any inquiries you may have."
"The initial setup is easy."
"The solution has helped us keep track of our work, by helping us keep organized in an environment that is friendly and easy to navigate."
"Alerts come in pretty handy every once in a while just to keep up."
"We have many different automations set up for different use cases."
"Automation is by far the most valuable tool ever."
"I like that I can constantly add leads to Salesforce Marketing Cloud and look at accounts there. I also like that the solution lets me set up meetings."
"The solution is user-friendly."
"It is very easy to use from a marketing standpoint."
"This is a very powerful and scalable solution."
"Marketing Cloud offers a 360 customers experience as it integrates with Service Cloud and Sales Cloud, the CRM portion of Salesforce. The different platforms integrate easily which makes it easy to manage customer communication using a single point of truth."
"I like the user interface it has a nice look and feel."
"I think the product's best feature is its analytics, as that's where customers derive value. The second thing is its ease of implementation."
"The Journey Builder and the Email Studio features are most valuable."
"If we could add a new feature to draw the plan as a chart and note priority via color, that would be great."
"In my main table, I changed sometimes the timeline values mistakenly. That should be prevented via a smart warning or some sort of coloring."
"I would like to see is to have a brief explanation of what a certain function does."
"Monday, the service, can be improved with even greater integration and configuration."
"I wish the Time Tracking features were a little more robust."
"I archive the data, but I don't know where to find it or how. When I was testing, I thought I saw all the archived files sorted in no order and without knowing where they came from."
"The tablet display is confusing and difficult to use."
"The solution could be improved by adding more plugins for Adobe (not just Photoshop) and adding a plugin for Discord."
"Salesforce Marketing Cloud is expensive. The email functionality should be more modern and user-friendly."
"Technical support is good but could be faster, maybe more knowledgeable, and more customer friendly."
"It should contain artificial intelligence, in my opinion."
"Salesforce could benefit by implementing further integration with more platforms."
"We have struggled to get resolution of support tickets from the Salesforce team."
"The quality of support for this solution has been decreasing over time and the support team are sometimes more focused on closing tickets that resolving issues. Often the support team is not well trained or aware of the new features or products released by Salesforce."
"We would like an improvement to the 'Einstein Engagement Frequency'; the optimal range of emails that our subscribers will engage with."
"Salesforce Marketing Cloud could improve by having more graphical options because a lot of tables are now only numbers and percentages and data. I prefer graphs, lines, and pie charts. I know there are ways to receive this from Salesforce Marketing Cloud. It doesn't play a huge role in my daily work to invest the time to figure it out. I feel that it would be time wasted. They could make the graphical options easier to find and use in the future."
monday.com is ranked 2nd in Marketing Management with 222 reviews while Salesforce Marketing Cloud is ranked 1st in Marketing Management with 51 reviews. monday.com is rated 9.4, while Salesforce Marketing Cloud is rated 8.4. The top reviewer of monday.com writes "We can collaborate with our customers efficiently and professionally, and automation makes it easy for everyone". On the other hand, the top reviewer of Salesforce Marketing Cloud writes "Easy to deploy, stable, and scalable". monday.com is most compared with Wrike, Asana, Microsoft Dynamics CRM, Zoho CRM and Microsoft Project, whereas Salesforce Marketing Cloud is most compared with Marketo, Oracle Eloqua, HubSpot Marketing Hub, Amazon Pinpoint and SAP Marketing Cloud. See our Salesforce Marketing Cloud vs. monday.com report.
See our list of best Marketing Management vendors and best Project Portfolio Management vendors.
We monitor all Marketing Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.