Earn 20 points
Moveworks is ranked 3rd in AI-Powered Chatbots while Zendesk is ranked 4th in CRM Customer Engagement Centers with 57 reviews. Moveworks is rated 0.0, while Zendesk is rated 8.2. On the other hand, the top reviewer of Zendesk writes "Stable tool, making it reliable for handling tasks but difficult initial setup". Moveworks is most compared with ServiceNow Virtual Agent, ServiceNow, Aisera AI Service Desk, Espressive Barista and Freshservice, whereas Zendesk is most compared with ServiceNow, JIRA Service Management, Atlassian Confluence, Freshservice and BMC Helix ITSM.
We monitor all AI-Powered Chatbots reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.