We performed a comparison between MSP360 Backup and Veeam Backup for Microsoft 365 based on real PeerSpot user reviews.
Find out in this report how the two Cloud Backup solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."
"MSP360 Backup's most valuable feature is its backup interface."
"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"
"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."
"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."
"Provides connectivity to a lot of different cloud storage solutions."
"The initial setup is very easy. It's not overly complex."
"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."
"Veeam Backup for Office 365 has good security, and I also like the process they use for backups."
"The way it backs up personal files is great."
"One of the main features of the solution is it is easy to use."
"It is a stable solution."
"Veaam technical support, from my perspective, is one of the best technical support I've ever engaged with."
"Veeam is affordable and end-to-end configuration is straightforward, whether you're going from source to destination or vice versa. Retrieval is also easy."
"It was easy to set up."
"The most valuable feature of this solution is the replication functionality."
"The graphics are looking a bit old and should be updated."
"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."
"The restore time could improve. When we had an issue the restore time was lengthy."
"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""
"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."
"The solution's pricing is very high."
"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."
"It requires quite an amount of infrastructure. You have to set up the instance, and you need to know quite a bit about Microsoft 365 authentication. For some customers, it is a challenge."
"The license pricing can be reduced."
"It needs to be able to integrate with other emailing systems, like Linux."
"Veeam Backup for Office 365 can improve by reducing the time it takes for backups. I have mentioned this to Veeam and hopefully, in the next version, it will be a faster backup."
"This is a cloud solution, and the speed can be slow sometimes."
"The solution could improve by having the ability to back up without an agent installed on the system."
"The product cannot back up Active Directory objects while its competitors can. Self-service power enables us to deal with service providers. We provide services for our clients, so having a multi-tenant service portal would be good."
"It would be beneficial to implement a mechanism that allows for more efficient input processing, such as recognizing the first capital letter of an email account."
More Veeam Backup for Microsoft 365 Pricing and Cost Advice →
MSP360 Backup is ranked 28th in Cloud Backup with 15 reviews while Veeam Backup for Microsoft 365 is ranked 6th in Cloud Backup with 58 reviews. MSP360 Backup is rated 8.0, while Veeam Backup for Microsoft 365 is rated 8.0. The top reviewer of MSP360 Backup writes "The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support". On the other hand, the top reviewer of Veeam Backup for Microsoft 365 writes "Safe storage, reliable, and easy to use". MSP360 Backup is most compared with Veeam Backup & Replication, N-able Cove Data Protection, Acronis Cyber Protect, NinjaOne and Quest NetVault, whereas Veeam Backup for Microsoft 365 is most compared with AvePoint Cloud Backup, Cirrus Backup, Commvault Cloud, Acronis Cyber Protect and Veeam Backup & Replication. See our MSP360 Backup vs. Veeam Backup for Microsoft 365 report.
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