We performed a comparison between N-able N-sight Remote Monitoring & Management and TeamViewer Remote Management based on real PeerSpot user reviews.
Find out in this report how the two Remote Monitoring and Management (RMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Remote support has been very handy. It also lets us know if there are failing hard drives or Windows issues."
"The most helpful feature is script deployment because we can create whatever we want to deploy on our devices. This works in a cloud environment, where we previously relied on Active Directory. Since the start of the COVID outbreak, all the staff members began working from home, and most of the people there did not use the VPN to transfer the policies."
"The solution is user-friendly."
"I like being able to get a picture of what's happening on a computer. I can just click on it, and I can see the CPU usage and the memory usage and what services and programs are currently running. I can connect remotely to a computer. All these are very useful."
"The network device is a good feature. In a place where you need to monitor your firewall switches, you can add an RMM tool and monitor it on the same screen on the same setup for the same client. Network devices are very good."
"The reporting for this solution has been most valuable."
"We like that this solution is in real-time, it gives us real-time monitoring."
"The most valuable aspect of N-able Remote Monitoring & Management is it provides an all-in solution for the different solutions."
"The solution is easy to set up."
"The stability seems to be pretty good so far."
"The product is secure."
"The most recent enhancements are quite remarkable."
"The initial setup of TeamViewer Remote Management is very simple."
"It is a scalable solution...The initial setup of TeamViewer Remote Management was very simple."
"It enhances collaboration among my board members during board meetings, whether annual, regular, or irregular."
"The initial setup of TeamViewer Remote Management is very simple."
"I would like to see notifications sent with SMS."
"The product looks a bit old-fashioned."
"The reporting could be more customizable. RMM pulls a vast amount of data, but you need to filter through it to get a decent executive report each month. I'm pulling reports all day through the XML file and such to get the information our executive needs. They don't want a 34-megabyte Excel spreadsheet, but the overview only provides limited information, like a basic breakdown."
"We haven't had it for very long, and we're finally getting comfortable with it. The biggest improvement probably would be a little more clarification. It has few exclamation points or attention-getters when there is a computer that doesn't have the up-to-date patches, etc. However, it's not specific in terms of what you need to do. Sometimes, it says it requires a reboot, and you reboot it, but the same message still shows up. Sometimes, the messages that it gives you about how to resolve an issue are not very easy to understand."
"The SentinelOne integration is not great."
"Kaseya is a similar product and they have easier scripts. If you want to deploy one software to 100 machines, we need to dig into it and then we need to create the script and work with the support team and then we can deploy that particular script. The pre-built scripted is the one thing that I would definitely like to have improved."
"There is quite a bit of delay on the portal where we receive monitoring information from the endpoint agent on the remote device. Sometimes it gets stuck with no live response from the device, and you have to refresh the portal just to make sure that it's projecting the right information."
"There are disconnection issues sometimes."
"There could be stable connectivity for the product’s current technology."
"Sometimes you need more services and need to buy more, depending on if you need it short term or long term."
"There should be an enterprise version of the solution."
"The solution is a bit expensive. It could be cheaper."
"I want TeamViewer Remote Management to incorporate more integrations."
"I would like to see better pricing, more customization, and increased automation."
"Integration with other tools would be great."
"The compatibility needs improvement in TeamViewer Remote Management because there's some incompatibility in some versions of the solution. Some solutions require the higher-performing version of TeamViewer Remote Management. Otherwise, there's incompatibility. The security provided by TeamViewer Remote Management in terms of data transfer also needs improvement. I'd like to see more features in the next release of TeamViewer Remote Management because it's still lacking in features. It would also be good for TeamViewer Remote Management to have a built-in remoting program similar to what Itarian has."
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N-able N-sight Remote Monitoring & Management is ranked 5th in Remote Monitoring and Management (RMM) with 13 reviews while TeamViewer Remote Management is ranked 3rd in Remote Monitoring and Management (RMM) with 33 reviews. N-able N-sight Remote Monitoring & Management is rated 8.2, while TeamViewer Remote Management is rated 8.4. The top reviewer of N-able N-sight Remote Monitoring & Management writes "User-friendly and allows you to do different activities on a single interface, and gives you visibility into multiple devices, but its reporting interface and report generation could be improved". On the other hand, the top reviewer of TeamViewer Remote Management writes "Highly stable and scalable solution". N-able N-sight Remote Monitoring & Management is most compared with N-able N-central, Zabbix, ConnectWise RMM, NinjaOne and PRTG Network Monitor, whereas TeamViewer Remote Management is most compared with NinjaOne, Azure Bastion, Datto Remote Monitoring and Management and Kaseya VSA. See our N-able N-sight Remote Monitoring & Management vs. TeamViewer Remote Management report.
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We monitor all Remote Monitoring and Management (RMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
