We performed a comparison between NetIQ Identity Manager and SailPoint Identity Security Cloud based on real PeerSpot user reviews.
Find out in this report how the two User Provisioning Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"The most relevant feature is Omada's reporting engine. Omada never 'forgets' and archives every process. All steps an admin, user, or manager has executed, are recorded in Omada."
"User-friendly solution."
"Omada Identity Suite has a very powerful workflow engine. It is used for requesting access for approval to everything that's around Access Management and for re-certification purposes."
"The most valuable feature is the automatic provisioning and reconciliation of things like the Active Directory groups and memberships."
"The Governance and self-service that can be set up so you can use them yourself to work in the system are the most valuable features. End users can be enabled to help themselves."
"We used to have a problem where an employee's access wasn't terminated when they left the company. Now, we have much better visibility into and control over who has access."
"I appreciate all the support we receive from Omada."
"As an administrator, we benefit from a lot of functionality that is available out of the box, but it is also configurable to meet our specific needs."
"The most valuable features are Password Reset Alerts, Password Sync, and SQL connectors."
"The most valuable features of NetIQ Identity Manager are the synchronization of different directories, such as Active Directory. We have many Active Directory systems, not only one."
"The most valuable feature of this solution has been the ability for us to integrate a lot of external systems, and the automatic transfer of a lot of identity information. Additionally, the customization is very good."
"The product is easy to use."
"The access request management has improved significantly in terms of its user interface. What sets it apart from competitors like SailPoint is that it's an event-based solution rather than schedule-based. That's a key differentiator."
"It's a very flexible tool, so you can synchronize multiple sources of data and you have multiple connections to various kinds of systems."
"The main value lies in the simplicity of implementation, as well as its customized look and feel."
"I like the eDirectory feature."
"Provides functionalities for various stages, such as joiner, mover, and leaver"
"A feature of SailPoint IdentityIQ that I like best is that it has good integration with other platforms. My company is using ADP here in Brazil, and SailPoint IdentityIQ works very, very well with it. My company is also using the solution for governance evaluation, segregation, and other access tests. For my company, SailPoint IdentityIQ is a very important solution, especially because it's automated, and there's a huge audit and risk issue here in Brazil."
"Access certification and provisioning are two of the solutions most valuable features."
"One of the most valuable aspects of SailPoint is its open integration interface."
"SailPoint IdentityIQ has a good and straightforward user interface. They also have a lot of resources and documentation available to understand the process."
"The most selling modules for SailPoint are the compliance manager and the life cycle manager."
"This solution is easy to configure."
"The initial setup isn't so difficult."
"Its flexibility is both a good thing and a bad thing. Because it is very flexible, it also becomes too complex. This is common for most of the products we evaluated. Its scalability should be better. It had a few scalability issues."
"What I would most like to see added to the product is role management, especially enterprise or business role management, and the processes around that."
"If I had to name one thing, it would be the user interface (UI)."
"Functionality and usability could be improved."
"The UI design needs improvement. One or two years ago, Omada changed its user interface to simplify, but the simplification has not really kicked in."
"The current reporting tools in Omada are limited, but we expect significant improvements in the new version."
"Omada Identity has two main issues that need to be solved or improved the most. One is its setup or installation process because it's complex and cumbersome. I'm talking about the process for on-premises deployment because I've never tried the cloud version of Omada Identity. Setting up the cloud version should be much easier. The second area for improvement in Omada Identity is that it's piggybacking on Microsoft's complex way of having all kinds of add-ons, extensions, or setups, whether small or large, such as the new SQL Server, and it's cumbersome to make sure that everything works. Omada Identity is a complex solution and could still be improved."
"If you find an error and you need it fixed, you have to upgrade. It's not like they say, "Okay, we'll fix this problem for you." You have to upgrade. The last time we upgraded, because there was an error in a previous version, we had to pay 150,000 Danish Krone (about $24,000 at the time of this review) to upgrade our systems... That means that we have to pay to get errors fixed that Omada has made in programming the system. I hope they change this way of looking at things."
"Areas for improvement are further enhancing the access granting process to reduce time and improve accuracy."
"There's no huge thing missing, because it's already comprehensive. Now and then, however, there might be a minor issue."
"The integrations must be made easier."
"We have another system that is using the SAML system, and we also integrate with Active Directory only. If NetIQ Identity Manager can integrate directly, we would not need to use the Active Directory directory."
"NetIQ Identity Manager could improve by updating the user portal, it is out of date."
"The interface is old and outdated, and the design software seems archaic."
"The solution architecture is somewhat complex. For some components, the necessary resilience is not inherent."
"If it could be operated in such a way that anybody could use it, with just the user interface, and there's no need for programming, then that would be a great improvement."
"If there's a price reduction for SailPoint IdentityIQ, that would be helpful. Another area for improvement in the product is the technical support, which needs to be more friendly to customers."
"Finding integration experts for SailPoint in the North American market can be challenging, and transitioning to a no-code or low-code setup could reduce dependence on specialized skills."
"They should lower the price and technical support should be better."
"Certifications could include additional access levels or practices."
"The user interface could be slightly improved. It could be made simpler and more user-friendly, however, it is good enough right now."
"The advanced provisioning features require more improvement."
"I would like to see more Cloud management from this product."
"They can work on their strategy for the on-premise version. They have to decide whether and for how long they will support the on-premise version. The new features first appear in the cloud, and after that, they are released for the on-premise version. In the cloud, you have more options and flexibility, which is absolutely normal. They have to have a clear strategy regarding whether they'll support the on-premises version with the same focus. The licensing for on-premise and cloud is a little bit different. They can make it the same."
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NetIQ Identity Manager is ranked 8th in User Provisioning Software with 17 reviews while SailPoint Identity Security Cloud is ranked 1st in User Provisioning Software with 62 reviews. NetIQ Identity Manager is rated 7.8, while SailPoint Identity Security Cloud is rated 8.2. The top reviewer of NetIQ Identity Manager writes "If it works, Designer is a charm, but it can be a pain to keep updated". On the other hand, the top reviewer of SailPoint Identity Security Cloud writes "Flexible, easy to customize, and not too difficult to set up". NetIQ Identity Manager is most compared with Microsoft Identity Manager, CyberArk Privileged Access Manager, Microsoft Entra ID, One Identity Manager and RSA SecurID, whereas SailPoint Identity Security Cloud is most compared with Saviynt, One Identity Manager, Microsoft Entra ID, ForgeRock and Cisco ISE (Identity Services Engine). See our NetIQ Identity Manager vs. SailPoint Identity Security Cloud report.
See our list of best User Provisioning Software vendors and best Identity Management (IM) vendors.
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