We performed a comparison between Netsurion and Splunk Enterprise Security based on real PeerSpot user reviews.
Find out in this report how the two Security Information and Event Management (SIEM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"The pricing of the product is excellent."
"The part that was very unexpected was Sentinel's ability to integrate with Azure Lighthouse, which, as a managed services solution provider, gives us the ability to also manage our customers' Sentinel environments or Sentinel workspaces. It is a big plus for us. With its integration with Lighthouse, we get the ability to monitor multiple workspaces from one portal. A lot of the Microsoft Sentinel workbooks already integrate with that capability, and we save countless amounts of money by simply being able to almost immediately realize multitenant capabilities. That alone is a big plus for us."
"The best feature is that onboarding to the SIM solution is quite easy. If you are using cloud-based solutions, it's just a few clicks to migrate it."
"I've worked on most of the top SIEM solutions, and Sentinel has an edge in most areas. For example, it has built-in SOAR capabilities, allowing you to run playbooks automatically. Other vendors typically offer SOAR as a separate licensed solution or module, but you get it free with Sentinel. In-depth incident integration is available out of the box."
"The most valuable feature is the performance because unlike legacy SIEMs that were on-premises, it does not require as much maintenance."
"The Log analytics are useful."
"Another area where it is helping us is in creating a single dashboard for our environment. We can collect all the logs into a log analytics workset and run queries on top of it. We get all the results in the dashboard. Even a layman can understand this stuff. The way Microsoft presents it is really incredible."
"We can use Sentinel's playbook to block threats. It covers all of the environment, giving us great visibility."
"I really appreciate the fact that the dashboard breaks everything down into a pretty easy view for me... It shows what changes are happening to privileged user accounts, access and identity, what's cropping up. It shows application activity and whether we've got system resources that aren't online and being found anymore. It's a pretty simple, easy, quick hit and there are the supporting logs behind it. If I need to drill down further, I can do that quickly. It's very effective."
"When I looked last week, we probably averaged about 20 million log entries a day. So, we certainly can't individually manage that. Just looking at the reports, then trying to go back and find anything that was questionable, was a challenge. Therefore, the managed service has been invaluable to us in terms of being able to narrow the scope of what really needs to be looked at and bringing those things to our attention to be dealt with."
"The real-time alerting for things such as people getting dropped into a VPN group or the domain admin group — things like that which really shouldn't happen without proper change management, but we all know the reality, they do from time to time — gives me real-time visibility into what's going on."
"I think Netsurion scales well. We've gone from a small number of agents up to thousands. So I would imagine that it would continue to scale. I don't see any issue with that."
"We have also integrated our endpoint security into the Netsurion SIEM. That's important because we have all the events in one place; we don't have to manage them in multiple places. In addition, the embedded MITRE ATT&CK Framework was paramount in our decision to choose Managed Threat Protection because the MITRE Framework is the industry standard for threats."
"The product satisfies our compliance, and thus, all of our auditors. All of the data that we use and store for all security events is required by our auditors to be kept in a central storage location."
"When it comes to threat detection and response, it does a very good job detecting and blocking on its own. And the SOC is a nice added value because they're doing analysis on things that aren't as obvious, on things that you can't just detect with a signature or behavior. Also, any SIEM will come with a lot of noise, so having them do a lot of the initial analysis to find out what's critical and what issues are false alarms is very good."
"There are a host of things that are most valuable. Obviously monitoring our environment and reporting out different events is important. They perform a suite of services. They monitor all of our servers, all of our key infrastructure, like our DNS, our switches, all that stuff. They aggregate and correlate that quarterly. They'll tell us if we're getting a lot of login failures and something is going on or if something's weird."
"The technical support is among the best in the market."
"From my experience, the visual aid that it provides is most valuable. There are charts and other means to provide information."
"Splunk's interface is user-friendly, and it has apps and add-ons for most applications. We can easily normalize the data to make it readable and understand the logs. We easily get all the field extractions and enrichment done by using the apps and add-ons. This helps us understand the application logs because the raw data is useless unless we extract some useful information from it. These add-ons make it so much easier."
"I like the ease with which dashboards can be created."
"The indexing and data collection are valuable."
"It can log more logs than other solutions. It's a good way to troubleshoot problems."
"The ability to ingest any data and display it in a way that anyone can understand."
"It's better than IBM, in my opinion, because it's an independent entity."
"Sometimes, it is hard for us to estimate the costs of Microsoft Sentinel."
"Sentinel can be used in two ways. With other tools like QRadar, I don't need to run queries. Using Sentinel requires users to learn KQL to run technical queries and check things. If they don't know KQL, they can't fully utilize the solution."
"The dashboards can be improved. Creating dashboards is very easy, but the visualizations are not as good as Microsoft Power BI. People who are using Microsoft Power BI do not like Sentinel's dashboards."
"If Sentinel had a graphical user interface, it would be easier to use. I would also like it to be more customizable."
"The playbook is a bit difficult and could be improved."
"Not all information shows up in Sentinel. Sometimes there are items provided in 365 and if you looked in Sentinel you would not see them and therefore think they do not exist. There can be discrepancies between Microsoft tools."
"We'd like to see more connectors."
"While I appreciate the UI itself and the vast amount of information available on the platform, I'm finding the overall user experience to be frustrating due to frequent disconnections and the requirement to repeatedly re-authenticate."
"The solution's dashboard is okay. The one thing that we ran into are issues when we upgraded to the newer version. It uses Elasticsearch for the different dashboard entries. So, we were running on spinning disks, and Elasticsearch didn't work that well. A number of the different dashboards, like my dashboard or different things like that, pull from Elasticsearch. Since Elasticsearch really wasn't working, we were having some issues with that, but we just migrated."
"The deployment of the agents could be a bit easier. We always seem to have a bit of a challenge with that. A lot of times the agents either don't deploy or they quit responding, then we have to go and redeploy them."
"Probably the biggest thing is just: Can I search for this and what's the best way to do it? If I'm looking for two events versus a singular event, I just throw it back at them. They're the experts on it."
"The weekly reporting could use some improvement. For example, when we handed them our landscape document, it took longer than I would have liked for those details to become noticeable within the reports."
"Where there is an opportunity for improvement is in the interface used for performing the searches. You have to understand Elasticsearch search too well for the security team to be able to take really full advantage of that part of the product. It's not as intuitive as I would like it to be for new staff coming in. The general query capability is a little bit challenging."
"Netsurion's SOC can be a bit too aggressive at times."
"The MITRE ATT&CK framework could be faster when identifying and understanding sophisticated threats. Whenever something happens, we usually get notified a couple hours later."
"They have their programs and tools that you have to put into your own environment. We basically ingest all the log data and then push it out to them. I wish it was a little bit different than that where we just push directly towards them. I do not know if that is a function that they thought would be better in terms of security, but I wish that instead of doing that, it should go from the device to them and not from the device to another system and then out to them. There seem to be some drawbacks to doing that."
"Make it easier to include roles and user controls, as it is horrible now."
"Splunk can be an expensive solution. Technical support could be improved as well."
"Free-floating panels in the dashboards are like a glass table."
"Although the technical support is adequate, there is still room for improvement."
"I would like the ability to view logs for specific instances and not have to pull the logs for the entire Cloud environment in Splunk."
"Splunk's implementation process for managing multiple indexes can be complex, especially when dealing with a large number of components."
"I find that the learning curve for Splunk is relatively lengthy."
"It is important to make sure that everything is built off of the threat models and all the underlying items within Splunk."
Netsurion is ranked 16th in Security Information and Event Management (SIEM) with 24 reviews while Splunk Enterprise Security is ranked 1st in Security Information and Event Management (SIEM) with 240 reviews. Netsurion is rated 8.4, while Splunk Enterprise Security is rated 8.4. The top reviewer of Netsurion writes "The SOC center monitors, hunts, and notifies us of threats around the clock". On the other hand, the top reviewer of Splunk Enterprise Security writes "It has a drag-and-drop interface, so you don't need to know SQL or Java to construct a query ". Netsurion is most compared with Arctic Wolf Managed Detection and Response and CyberHat CYREBRO, whereas Splunk Enterprise Security is most compared with Wazuh, Dynatrace, IBM Security QRadar, Elastic Security and Datadog. See our Netsurion vs. Splunk Enterprise Security report.
See our list of best Security Information and Event Management (SIEM) vendors.
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