We performed a comparison between New Relic and Splunk Enterprise Security based on real PeerSpot user reviews.
Find out in this report how the two IT Operations Analytics solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is the New Relic APM module to deep-dive into the application, to get bottlenecks to the surface, and to improve application performance. Also, the New Relic Insights module creates a real-time dashboard on application performance to create awareness for the DevOps team."
"The synthetics, alerts, and native inbuilt capabilities for monitoring the cloud with the New Relic agents have been helpful."
"New features are added often."
"The solution is good for sending alerts, drawing graphs about system usage, and creating plug-ins."
"The initial setup is straightforward. It is easy to track and easy to follow."
"The most important thing is that it tells us where the latency in throughput and response time are."
"The service maps that it creates, the health maps that it creates, the insights that it provides, etc., are all quite useful."
"As soon as it monitors all our systems and is integrated with PagerDuty, the operations team just needs to wait for alerts on their cellphones to fix things."
"The completeness of the solution is what we like the most."
"What is nice about the solution is that it makes it easy to build the queries, search for the events and then do analysis."
"The feature that I have found most valuable with Splunk is the ability to sift through a bunch of data very quickly."
"The solution's most valuable feature is that it helps with our use cases to detect anomalies in our data and it is important to my company since we have a lot of data on different logs on the systems."
"The additional vendors we've brought on board, particularly the elastic, have been quite beneficial."
"With good domain knowledge, one can build almost anything. If you throw in Alert Manager or an integration with ServiceNow. Then, you have your own SIEM"
"The most valuable feature of Splunk is the management and built-in workflows."
"Low barrier to start searching with the ability to normalize data on the fly."
"It would help customers if there were an on-premises version available."
"The solution should include more detailed reports for SQL database requests."
"In the next release, I'd like to see a better pricing structure."
"The deployment process could be improved."
"New Relic does enable frontend performance monitoring by default. However, when we are troubleshooting the issue, New Relic is not able to trace back to the service where the issue is. Other solutions, such as Dynatrace are better."
"I haven't come across any features that are lacking."
"The price needs improvement."
"The solution does not provide input on how the page performs in a big group. It just says that the page performance is bad, but it does not say what can be done to improve it. If they could provide some insight or guidance on how to make improvements, that would be a big help."
"The Enterprise Security app could be improved. We have had trouble with it working from the first day."
"The tool itself is very difficult to configure. It's great for its number of inputs, for the different types of systems devices, and things that it could collect information from. To actually make good use of it, you need a fairly dedicated team of people that have some reasonably good programming or modeling skills to be able to do the things that you need to do with it. Whereas a lot of the other tools are better packaged for that, and so require a lot less training and a lot less dedication."
"The historical data extraction needs improvement. I would like the capability of taking data and having it trend longer."
"Splunk could enhance its services by providing more comprehensive professional assistance aimed at optimizing our investment."
"On-premises scaling of the solution is a bit more limited than it is on the cloud."
"It can be tough to get a hold of somebody in technical support depending on the complexity of the issue."
"The product could be cheaper."
"There are new services which are coming up. If Splunk can catch up with the speed of Amazon, and with the integration, instead of us waiting for another year or so, that would be good."
New Relic is ranked 2nd in IT Operations Analytics with 152 reviews while Splunk Enterprise Security is ranked 1st in IT Operations Analytics with 240 reviews. New Relic is rated 8.6, while Splunk Enterprise Security is rated 8.4. The top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". On the other hand, the top reviewer of Splunk Enterprise Security writes "It has a drag-and-drop interface, so you don't need to know SQL or Java to construct a query ". New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Zabbix, whereas Splunk Enterprise Security is most compared with Wazuh, Dynatrace, IBM Security QRadar, Elastic Security and Zabbix. See our New Relic vs. Splunk Enterprise Security report.
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