We performed a comparison between Omada Identity and Ping Identity Platform based on real PeerSpot user reviews.
Find out in this report how the two Customer Identity and Access Management (CIAM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The key benefit of Omada Identity is maintaining complete control."
"For me, the best feature of Omada Identity is its web interface because it's really easy for users to understand."
"Our customers have benefited from Omada Identity automating the certification process. Most of our customers were using manual methods for user access certification. With Omada Identity, you can automate almost all of it, which means that certification now becomes on demand. You don't have to wait for two or three months to execute a certification timeframe. Instead, you can do certifications as often as you want."
"Omada offers a technical solution that addresses both our needs."
"We are able to onboard new user accounts much faster by automating the process and standardizing our operations globally. Previously, there were many individual processes and manual admin interactions. We also see a lot of cost savings and benefits because through automation and standardization."
"The benefits of Omada Identity include a holistic way of viewing access, the ability to give people access, and automation."
"When we started with identity and access management, we cleaned up and skipped 500 accounts. Therefore, there are a lot of people who are still in our system. Using this tool, we have cleaned up a lot of accounts for ourselves as well as our partners and suppliers. So, we can manage everything now."
"User-friendly solution."
"We use the product to run different reports."
"It is a stable solution. Stability-wise, I rate the solution a ten out of ten."
"It provides ease of connecting all our devices."
"PingFederate gives you granular control over the settings. There are many options for fine-tuning policies."
"The soundness of the solution is its most valuable feature. For example, if you are in our corporate network, you can log on without any traffic interfering."
"The only feature we were looking for in PingID was SSO integration with our existing web app."
"PingFederate is very flexible. We can do many customizations, and it also provides an SDK to tailor it to our specific requirements. There are also numerous plugins available. I've worked with tools like ForgeRock and Okta, but I find PingFederate to be the most customizable."
"The solution has a smooth and configurable user interface for single sign-on capabilities."
"In our organization, all the data is event-driven, which means that if an attribute is changed in the source system, it can be updated within a few seconds in all end-user systems. There is room for improvement in Omada regarding that. Omada is still batch-based for some processes, so sometimes it can take an hour or even four hours before the execution is run and the update is sent."
"The reporting and importing have room for improvement."
"Improved traceability would be helpful for administrators. For example, let's say a user's permission is being revoked. We can only see the system that has carried out a particular action but not what triggered it. If an event definition or something has changed in the criteria for the permission being removed or something like that, we don't have immediate access to that information. It takes a little detective work."
"What I would most like to see added to the product is role management, especially enterprise or business role management, and the processes around that."
"When the re-certification process is launched that makes Omada very slow. There are performance issues in the current version."
"The account management integration isn't bad, but it isn't plug-and-play like Microsoft Azure. You need some deep development knowledge to set up the connectors."
"The user interface could be improved. The interface between Omada and the user is mainly text-based."
"The security permission inside Omada needs improvement. It's tricky to set up."
"The timing of the token validity, if it could be extended, would be great. I'm not sure if there is even an option to configure these types of settings."
"They could use some bio-certification. It's just more user-friendly and more convenient than entering the one time passes. That would be an improvement."
"Currently, the main integration is SAML-based, but other integration methodologies need to be supported."
"The initial setup appears to be difficult in the beginning."
"I think that the connection with like Microsoft Word, especially for Office 365, is a weak point that could be improved."
"PingFederate's UI could be streamlined. They have recently made several improvements, but it's still too complex. It's a common complaint. The configuration should be simplified because the learning curve is too steep."
"It has a long way to go until it is a cloud-based solution."
"PingID would benefit from a better user interface for integration."
Omada Identity is ranked 4th in Customer Identity and Access Management (CIAM) with 46 reviews while Ping Identity Platform is ranked 3rd in Customer Identity and Access Management (CIAM) with 19 reviews. Omada Identity is rated 8.2, while Ping Identity Platform is rated 8.4. The top reviewer of Omada Identity writes "The solution has sped up employee onboarding while reducing manual work". On the other hand, the top reviewer of Ping Identity Platform writes " A highly stable tool offering extremely helpful technical support to its users". Omada Identity is most compared with SailPoint Identity Security Cloud, Microsoft Entra ID, Saviynt, One Identity Manager and SAP Identity Management, whereas Ping Identity Platform is most compared with Microsoft Entra ID, Symantec Siteminder, ForgeRock, Microsoft Active Directory and SailPoint Identity Security Cloud. See our Omada Identity vs. Ping Identity Platform report.
See our list of best Customer Identity and Access Management (CIAM) vendors.
We monitor all Customer Identity and Access Management (CIAM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
