We performed a comparison between OpenText Business Process Monitoring and SCOM based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."Automates processes and allows reports and statistics to improve the speed at which changes and assets are managed."
"The stability has been very good over the years."
"Availability monitoring is the feature I have found most valuable, as well as the capacity and ability to send notifications."
"The stability has been great."
"It discovers the components automatically, which is a fantastic thing. The discovery works in an automatic way, and it has a dynamic way of discovering the components, assets, and applications. It doesn't require any manual intervention."
"Being able to make and customize management packs and send out notifications is very valuable."
"The product has helped our organization with in-depth monitoring."
"The monitoring features are the most valuable. We have seen a major benefit from that so far."
"It can send messages to our ticketing system."
"This solution helps our application teams by allowing them to drill further into issues and perform a root cause analysis."
"The solution should offer better integration with other tools from a service management perspective."
"Product documentation is lacking, and sometimes, incorrect. Having better documentation will allow business analysts and data center personnel to rely on the Micro Focus help desk less."
"Direct integration with third-party tools, like ticketing systems, is lacking but would be beneficial."
"The management of the servers could be better."
"Application monitoring must be improved."
"The configurations could be better. There are multiple tests where you can do something, but they can be a trigger as well. The overriding methodologies are not that easy. The configurations are difficult. The configuration and thorough day-to-day operations to get them to the level you want takes some time. It's very difficult."
"Non Windows monitoring is fairly weak. Network device monitoring is not reliable."
"The interface is a little bit cumbersome and certain actions could be simplified."
"I would like to better be able to monitor Oracle processes."
"The GI is difficult to work with and the reporting servers are also difficult."
OpenText Business Process Monitoring is ranked 58th in Application Performance Monitoring (APM) and Observability while SCOM is ranked 3rd in Event Monitoring with 78 reviews. OpenText Business Process Monitoring is rated 8.0, while SCOM is rated 7.8. The top reviewer of OpenText Business Process Monitoring writes "Stable with good performance visibility but is a discontinued product". On the other hand, the top reviewer of SCOM writes "Has a good reporting engine, but its monitoring of the cloud-based environment could be improved". OpenText Business Process Monitoring is most compared with Dynatrace and AppDynamics, whereas SCOM is most compared with Dynatrace, Zabbix, Datadog, Nagios XI and ManageEngine OpManager.
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