We performed a comparison between OpenText Documentum and OpenText Extended ECM based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Content Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is a very secure system. It is reliable, and that is one of the reasons people manage their content within Documentum. It gives them the confidence that the content is accessible to the right people and not to the wrong people."
"We primarily use it for storing documents. We host a variety of documents in OpenText Documentum. This includes raw files, analyzed files, and documents in multiple formats."
"The most valuable feature of OpenText Documentum is the versioning."
"The stability is very good."
"The storage of metadata content, workflows, and life cycles are the most valuable features of OpenText Documentum."
"It is quite good."
"It has reduced the amount of paper documents; reducing time and errors in the process."
"We like Documentum for its capacity and reliability."
"The ability to add metadata and use that to categorize information is a valuable feature of OpenText Extended ECM."
"The solution's automatic document numbering, state management, and process flow are very useful features to go through the full cycle of the document."
"Being able to search is valuable. Its search is pretty powerful. We are able to search for specific text, and it points us to the document that has that text. That is pretty powerful."
"OpenText Extended ECM's most valuable features include permissions and security models. I also like the tool's ability to add metadata and use it to categorize information."
"The tool's most valuable features are document storage, security, and compliance."
"WebReports has a lot of capabilities that offer good opportunities to customize the applications the way we want to."
"It's a very good solution."
"We use Core Share to share documents with external auditors or with vendors, and that prevents them from being able to get into the whole system. It is useful."
"The vertical application could be improved."
"It's difficult to manage and customize Documentum."
"In BPM could be better. Its GUI needs the ability to build more rules. This is a crucial feature. For example, OpenText has some products that allow you to control your checks, invoices, and so on. They have exciting approaches to converting pictures to text, but the tool for business process management isn't easy to use. The GIU is not so good."
"OpenText Documentum's user interface could be improved a little bit."
"The main issue is the software's performance when storing around 10 million or more documents. It becomes slow and needs improvement. Perhaps it's a cloud-related issue, but it needs to be addressed. It could be due to our S3 bucket or something else. Nevertheless, this is a significant challenge we're facing."
"It should provide more tools to help clients upgrade solutions based on Webtop."
"They should develop something so that bugs don't happen in our project. We make changes manually and some bugs happen."
"OpenText Documentum has a lot of scope for improvement in terms of adding some AI integrations."
"Initially there can be stability issues due to unknown factors such as usage of the system, quantity of documents ingested, load during peak hours."
"A dashboard with information would be nice to see."
"I have not used it enough to start running into issues. Some of my technical guys could name a couple of things, but in terms of support, we did have challenges getting good responses from them."
"The initial setup can get really complicated, and it takes time."
"There are no additional features that I would like to see. I am pretty happy with it, but their support could be a bit better."
"User interface needs improvement (at least in the version we are using, desktop client)."
"The solution's performance, stability, and consistency could be improved."
"The architecture needs improvement, as it's complex."
OpenText Documentum is ranked 2nd in Enterprise Content Management with 26 reviews while OpenText Extended ECM is ranked 3rd in Enterprise Content Management with 18 reviews. OpenText Documentum is rated 7.8, while OpenText Extended ECM is rated 7.8. The top reviewer of OpenText Documentum writes "Saves time and increases an organization's productivity". On the other hand, the top reviewer of OpenText Extended ECM writes "Serves as a single source of support for the company but has scalability issues". OpenText Documentum is most compared with SharePoint, IBM FileNet, Hyland OnBase, Alfresco and OpenText Content Manager, whereas OpenText Extended ECM is most compared with SharePoint, IBM FileNet, Hyland OnBase, OpenText Content Manager and Alfresco. See our OpenText Documentum vs. OpenText Extended ECM report.
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