OpenText Extended ECM vs SharePoint comparison

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4,089 views|3,070 comparisons
95% willing to recommend
Microsoft Logo
7,520 views|6,143 comparisons
77% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between OpenText Extended ECM and SharePoint based on real PeerSpot user reviews.

Find out in this report how the two Enterprise Content Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed OpenText Extended ECM vs. SharePoint Report (Updated: May 2024).
772,679 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"We can configure the solution with any industry's products per customer requirements.""The tool's most valuable features are document storage, security, and compliance.""An SAP user can store documents directly into OpenText without a connector.""It's a very good solution.""Being able to tag metadata on documents and being able to have different workspaces in there for our documents is valuable. We do loan documents, and different types of documents have different types of retentions. We are able to categorize based on that, and we are able to do tag searching to find what we are looking for.""WebReports has a lot of capabilities that offer good opportunities to customize the applications the way we want to.""Scalability is great. We can extend areas horizontally and vertically.""OpenText Extended ECM's most valuable features include permissions and security models. I also like the tool's ability to add metadata and use it to categorize information."

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"For any organization with more than one person in it, if they are trying to organize things to let people in the company know what others are doing, then this solution is good for them.""It's stable. It's very widely used by companies. Also, the knowledge of the product has improved over the years, and by other companies that support it or are Microsoft SharePoint partners. So if there are problems, there's always a user or company that knows the information or can help you; even with very uncommon problems.""Information is much more readily available.""Staff training is reduced because learning basic SharePoint is not as complicated as an EDRMS.""The solution is easy to use.""The most valuable feature of the solution is file sharing or information sharing.""Helps with document collaboration and workflow.""I do like the collaboration around documents. The versioning history has proven useful in some instances as well."

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Cons
"User interface needs improvement (at least in the version we are using, desktop client).""Pricing could be improved and the stability or the performance needs improvement, which is very important.""The initial setup can get really complicated, and it takes time.""OpenText Extended ECM's user interface could be improved.""Initially there can be stability issues due to unknown factors such as usage of the system, quantity of documents ingested, load during peak hours.""The architecture needs improvement, as it's complex.""We are looking for new, advanced UI features. Currently, the UI does not look great.""The solution's performance, stability, and consistency could be improved."

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"Document management and the ability to easily integrate single sign-on (SSO) are areas for improvement in SharePoint.""It should have a Google-caliber search ability and a model-based GUI.""Emails stored now do not display metadata in native format.""I understand that some functions are lost when you store the information in a file system, so maybe that's a way SharePoint can improve.""I would like a simpler, more cost-effective solution for connecting data sources with workflows and BI tools, or data mining tools.""The initial setup process is not intuitive.""The solution lacks collaboration features.""Needs improvement on the user interface."

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Pricing and Cost Advice
  • "The licensing is not that complex for the core products, but it becomes more complicated for some additional modules."
  • "Both Open Text ECM and IBM File share are expensive."
  • "It is a little more expensive than our previous solution, but because of the fact that it has become a rallying point for different groups to come under, it might end up paying off better in the long run by not having seven siloed solutions. Even though this one solution is a little pricey, it might eliminate other ones."
  • "The tool's pricing is confusing to the end customer."
  • "The solution is expensive."
  • "OpenText Extended ECM is an expensive solution."
  • "The product is pricey."
  • "OpenText Extended ECM's pricing and licensing are aggressive and confusing for the end customer."
  • More OpenText Extended ECM Pricing and Cost Advice →

  • "As usual, Microsoft’s licensing structures don’t really seem to fit the needs of their products. This leads to always paying for a project you will never use fully or always be adding to."
  • "Licensing can be by server or by seat."
  • "It is very expensive.​"
  • "The data classification and search elements are cheap."
  • "The replacement costs for it are cheaper if you use only SharePoint."
  • "We have purchased add-ons to handle multiple site collections, form creation, and design."
  • "The cost is expensive, but worthwhile."
  • "The pricing works for us."
  • More SharePoint Pricing and Cost Advice →

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    Comparison Review
    Anonymous User
    At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a round-up of a couple of the more well known platforms and compare their products to Drupal. In this roundup we will be comparing Jive, Sharepoint and Drupal Commons. Drupal Commons is a popular distribution created by Acquia to compete with some of these other proprietary platforms. There are many other options out there, commercial and otherwise, to compare with Drupal but I want to focus on Jive and Sharepoint for a couple of reasons. I chose Jive because it is one of the leading competitors in this space in respect to market share. Next, I chose Sharepoint because I have some history with Sharepoint. This experience dates back to when I built www.adhe.edu with Sharepoint 2007 a few years ago. I subsequently wrote this blog entry about my experience shortly after joining Mediacurrent. This roundup will also act as a refresher for those who read my original “Drupal vs. Sharepoint” blog. Yammer, which was recently bought by Microsoft and is the tool we currently use for office communication will also get some mentions throughout this article. As I went through and tested each of these tools I used three main criteria in my evaluation Cost Ability to Customize Overall features… Read more →
    Questions from the Community
    Top Answer:We also have a module on top of the Content Server called WebReports that has been one of the things that helped us facilitate the workflow and give managers good reporting and visibility into where… more »
    Top Answer:It is a little more expensive than our previous solution, but because of the fact that it has become a rallying point for different groups to come under, it might end up paying off better in the long… more »
    Top Answer:We make iterations on it. Every year, they usually ask for some small things. Overall, they are pretty happy with it. Being the IT person here, I do think there are areas for improvement, but both for… more »
    Top Answer:Alfresco scores are high on all features of an ECM solution and tools.   Back office processing, rated as 3.36 good.  Business Process Application 3.55 Good to excellent.  Document Management 4.12… more »
    Top Answer:The pricing is competitive. That's why almost all the companies are using SharePoint. I rate the pricing a ten out of ten. When we buy the license, the person buying must be well-educated on how the… more »
    Ranking
    Views
    4,089
    Comparisons
    3,070
    Reviews
    12
    Average Words per Review
    692
    Rating
    7.5
    Views
    7,520
    Comparisons
    6,143
    Reviews
    18
    Average Words per Review
    457
    Rating
    8.1
    Comparisons
    Also Known As
    OpenText Content Suite Platform, OpenText Core Share
    SharePoint 2007, SharePoint 2010
    Learn More
    Overview

    OpenText Extended ECM (formerly OpenText Content Suite Platform) is an enterprise content management platform that securely governs the information lifecycle by integrating with leading enterprise applications, such as SAP, Microsoft 365, Salesforce and SAP SuccessFactors. Bringing content and processes together, Extended ECM provides access to information when and where it’s needed, improves decision-making and drives operational effectiveness.

    SharePoint is a Microsoft-based platform for building web applications. It covers a widerange of capabilities and while it is appropriate for experienced webdevelopers, even non-technical minded users can easily navigate through thesystem and execute functions such as collaborating data, managing documents andfiles, creating websites, managing social networking solutions, and automatingworkflow.

    Major areas that SharePoint deals with are websites,communities, content, search, insights, and composites. The purpose is to give usersthe ability to create or develop these key business components on their owneven without technical knowledge of, for example, how to build a website or howto integrate coding. Configuring SharePoint into a business's system is meantto cut out all of the complicated steps, and pave the way for easierimplementation all around.

    Sample Customers
    ATCO Australia, MSIG Asia, Orica, Salt River Project
    Toyota, Aeroports de Paris, ASBBank Ltd., Barking, Havering and Redbridge University Hospitals, CambridgeshireConstabulary, D&M Group, NPL Construction Company, and The Regional Municipality of Niagara.
    Top Industries
    REVIEWERS
    Computer Software Company18%
    Energy/Utilities Company18%
    Manufacturing Company18%
    Financial Services Firm18%
    VISITORS READING REVIEWS
    Government13%
    Computer Software Company11%
    Financial Services Firm11%
    Manufacturing Company9%
    REVIEWERS
    Financial Services Firm12%
    Energy/Utilities Company8%
    University8%
    Comms Service Provider8%
    VISITORS READING REVIEWS
    Government12%
    Computer Software Company11%
    Financial Services Firm9%
    Manufacturing Company7%
    Company Size
    REVIEWERS
    Small Business43%
    Midsize Enterprise13%
    Large Enterprise43%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise15%
    Large Enterprise67%
    REVIEWERS
    Small Business41%
    Midsize Enterprise19%
    Large Enterprise39%
    VISITORS READING REVIEWS
    Small Business26%
    Midsize Enterprise14%
    Large Enterprise60%
    Buyer's Guide
    OpenText Extended ECM vs. SharePoint
    May 2024
    Find out what your peers are saying about OpenText Extended ECM vs. SharePoint and other solutions. Updated: May 2024.
    772,679 professionals have used our research since 2012.

    OpenText Extended ECM is ranked 3rd in Enterprise Content Management with 18 reviews while SharePoint is ranked 1st in Enterprise Content Management with 150 reviews. OpenText Extended ECM is rated 7.8, while SharePoint is rated 7.8. The top reviewer of OpenText Extended ECM writes "Serves as a single source of support for the company but has scalability issues". On the other hand, the top reviewer of SharePoint writes "Good integrations, helps with collaboration, and increases visibility". OpenText Extended ECM is most compared with OpenText Documentum, IBM FileNet, Hyland OnBase, OpenText Content Manager and Alfresco, whereas SharePoint is most compared with Citrix ShareFile, Microsoft OneDrive, Dropbox, WordPress and Alfresco. See our OpenText Extended ECM vs. SharePoint report.

    See our list of best Enterprise Content Management vendors.

    We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.