We performed a comparison between Oracle E-Business Suite and Salesforce Sales Cloud based on real PeerSpot user reviews.
Find out what your peers are saying about SAP, Microsoft, Oracle and others in ERP."The on-premises solution has maturity in features but also flex fields."
"Its drag-and-drop features make data distribution a breeze."
"Everyone in the company is quite used to the Oracle functionality."
"This is a world-class application that includes a lot of business processes from other ERPs that Oracle has acquired."
"The most valuable feature is its flexibility."
"Has good dashboard and drill-down features."
"Oracle EBS provides the customer with faster financial closing because of its accurate calculations."
"Finance, HRMS, and payroll are all great, and Oracle EBS is fantastic."
"Contact records are most valuable."
"The most valuable features of Salesforce Sales Cloud are increased productivity and business accuracy."
"Salesforce Sales Cloud is very reliable and provides good stability and security."
"The most valuable features are custom objects, custom workflows, triggering, and integration with other SaaS solutions."
"The reporting is easy and helpful."
"I would rate Salesforce Sales Cloud's scalability as very good. We have scaled from 30 to 150 within three years without a glitch."
"The company wants to implement the idea of democracy within IT. As an end user, you can do a lot by yourself, so you do not have to write code. The idea is that they go for low-code and they use flow. It's possible to update records and do things like automation without writing real codes. I think this is one of the advantages of the solution."
"On the high level, it's all about managing the clients, managing the opportunities around those clients, managing the tasks, calls, activities, all those things."
"Movement of CIP Inventory cannot be monitored in Inventory module when we are using the CIP Account or movement of CIP Inventory in Asset module, which is not flexible like Inventory module."
"Needs more real-time visualizations, in terms of smarter dashboards and reporting competing with the speed of HANA."
"The user interface is not completely a web interface, it uses a lot of traffic which costs too much for a large number of users scattered throughout the country as they connect from their terminals to do their tasks."
"Pricing is the biggest disadvantage of Oracle."
"The issue of frequently applying patches and updates to fix bugs. Oracle should improve upon this issue, especially since it happens too frequently."
"The implementation took a long time but it was for many reasons. However, Oracle made sure that the solution and systems were up and running."
"Not user friendly."
"The UI interface is not great."
"Salesforce Sales Cloud does not integrate with Slack or WhatsApp, for example. As a result, there is no easy way to directly log a conversation with a client that occurred on one of these platforms. There are a few things that still need to be done manually in these instances."
"There are things that could be improved with respect to file sharing. There is a limited file size."
"Sales Cloud could be improved with more training. In general, the training is very good, but you have to really seek out some good options in order to upskill yourself. Another thing, which could also be a benefit, is that Sales is very customizable. If you move from one organization to another, you can see your Salesforce as before, but their Sales Cloud may look completely different from what you're used to. It's not like Microsoft Excel or Trello, where the layout and all the functions are the same. Because it's so customizable, I feel like there is a bit of a learning curve when you inherit another Sales Cloud instance. To be honest, I think that's the beauty of Salesforce because you can customize it so much to fit your needs as a company. It follows your processes and use cases in order for you to get the most out of the system itself."
"Sometimes, it is difficult to integrate it with my emails. I've had trouble integrating it with my emails. There were a couple of things I did try as well, but I wasn't able to do so. I've had difficulty in other areas too with integration. It was related to syncing my calendars. I want the tasks that I put in to automatically sync to my calendars and update my calendars, but I couldn't figure out how to do it."
"The problem is the solution has gotten so big, it's very complex now. It's a bit difficult to figure out how to do certain actions."
"CI/CD is the biggest room for improvement. Deployment between environments and configuration."
"There could be an option to change the price list without creating a new quote."
"The solution can be difficult to understand for customers of Salesforce."
Oracle E-Business Suite is ranked 5th in ERP with 141 reviews while Salesforce Sales Cloud is ranked 2nd in CRM with 101 reviews. Oracle E-Business Suite is rated 7.8, while Salesforce Sales Cloud is rated 8.4. The top reviewer of Oracle E-Business Suite writes "Offers valuable finance tools". On the other hand, the top reviewer of Salesforce Sales Cloud writes "Vast, configurable, and offers great ROI". Oracle E-Business Suite is most compared with SAP S/4HANA, SAP ERP, Oracle HCM Cloud, NetSuite ERP and Microsoft Dynamics 365 Business Central, whereas Salesforce Sales Cloud is most compared with Microsoft Dynamics CRM, SAP CRM, SAP ERP, IQVIA Orchestrated Customer Engagement and Vlocity.
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