We performed a comparison between Oracle E-Business Suite and SAP ERP based on real PeerSpot user reviews.
Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Order to cash and procure to pay process: They are valuable features because of their integration and flexibility."
"What we like about Oracle E-Business Suite is that we didn't find any issues with it. In the Indian market, the subscription solutions aren't that suitable, even in terms of the complexity of the regulations, taxes, etc., so that's why we had to go for an on-premise solution that's hosted on the cloud, and we're happy with Oracle E-Business Suite. We also like that Oracle E-Business Suite is quite flexible, and we've also built some bolt-ons and they're working fine."
"Technical support is good."
"There is essentially one solution for every industry within Oracle — you won't require a third-party solution."
"Has good dashboard and drill-down features."
"Oracle EBS adapts to our business rules, so we don't have to change them, whereas SAP is rigid. We need to change our business rules to implement SAP. Oracle's reporting is also excellent and it's easier for our technical team to customize the solution compared to SAP, Microsoft Dynamics, and other products."
"The technical support for the solution was very good."
"Oracle E-Business Suite improves forecast accuracy, reduces costs, and increases manufacturing capacity."
"It has a lot of integrity of data, and it is fast. All the users feel that they can trust this data. So, data integrity is the most important value of SAP."
"MDG provides a central location for governance of the creation/updating processes of master data. It allows you to change several fields in the same object. For example, we can change a field on the purchasing view and change another field on an accounting view to the same material at the same time."
"Its integration is most valuable."
"I like SAP's premade workflows for various areas, such as supply chain, procurement, or finance."
"The most valuable features of SAP ERP are that its robust, user-friendly, and secure."
"The product connects to every software."
"SAP is more reliable in terms of data quality than other systems."
"The solution is quite scalable."
"It would be great to see Oracle E-Business Suite become less dependent on the SAO solution, which is an integration solution for Oracle platforms."
"Oracle E-Business Suite's stability could be improved as they have a lot of bugs that need to be fixed."
"There are always some bugs and missing patches."
"Technical support is focused on-cloud versus on-premise customers."
"Administration takes some effort. Administrating the technology stack is not so complex but application aware database administration and following the new methodologies like online patching can be a little complex and time consuming. Oracle should ease the administrators jobs and do some innovation on this administration area as well. Oracle Autonomous Database is Oracle's leading technology these days. Using a similar approach, application stack may become a little more self-managing."
"Improving the reporting and user interface of Oracle ERP would be beneficial and is something that can be considered for future updates."
"The simplicity of the user experience needs to be improved tremendously."
"There are some business-specific processes still not implemented."
"It's very difficult to find people who are well versed in it."
"There will always be something within our business that it won't fit."
"Technical support is an area that is in need of improvement."
"Implementing SAP ERP can be very costly, particularly for smaller organizations with limited resources."
"The power of ABAP Development Tools is the main valuable feature in the SAP ECC system. Every couple of years SAP upgrades ABAP technology significantly, which facilitates developers' work."
"The speed to build and the speed to deliver could be better."
"I always prefer using an S/4HANA system."
"Functionality could be improved."
Oracle E-Business Suite is ranked 5th in ERP with 141 reviews while SAP ERP is ranked 1st in ERP with 100 reviews. Oracle E-Business Suite is rated 7.8, while SAP ERP is rated 8.2. The top reviewer of Oracle E-Business Suite writes "Offers valuable finance tools". On the other hand, the top reviewer of SAP ERP writes "The amazing, robust framework with unlimited scalability earns its #1 status". Oracle E-Business Suite is most compared with SAP S/4HANA, Oracle HCM Cloud, NetSuite ERP, PeopleSoft and Salesforce Sales Cloud, whereas SAP ERP is most compared with SAP S/4HANA, Microsoft Dynamics AX, Anaplan, SAP Business One and IFS Cloud Platform. See our Oracle E-Business Suite vs. SAP ERP report.
See our list of best ERP vendors.
We monitor all ERP reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
For starters, I would stop comparing tools, and start looking at my business and what I want to achieve. So identify objectives and what's blocking achievement, define quality outcomes for the obejctives you want to achieve and build your businesscase on efficiency improvement. What earnings, savings, benefits are achieved when meeting your obectives.
Based on the blocking issues you identified, build use cases and challenge vendors to prove their outcome by building a PoV (Proof of Value).
Basically start looking for what improvement your business and processes need, rather than start looking for a tool. After all a tool is just a tool.
As a followup, I would not 'assume world class ERP has these features covered'.
We've seen several actual cases of RFP's (which is why we no longer rely on this outdated capital procurement process to evaluate strategic deployments) - but we've seen where several vendors will check YES to the RFP question concerning a certain feature. Company A does the certain feature well, with a single click. A couple other vendors do it OK, and a couple of the YES answerers require everyone to log out of the system, balance the outlying modules, jump through 6 undecipherable processes, and then YES - it does that.
If that particular feature is something you need 15 or 20 times a day, well, you're probably starting an expensive and long running development effort if you picked the wrong ERP.
The main point is, ERP evaluations need to be a defined process by which you don't make assumptions, skip steps, and your methodology should be repeatedly proven across multiple instances, industries, and shown to deliver with different internal teams (who's mileage may vary).
ERP has the potential to be wildly successful and given a solid business case, provide the tools for your staff to create substantial returns. It also has the potential for abject failure, and that potential for failure is north of 80%, industrywide. So your choices are whether you are comfortable with a big pile of money or a large vat of risk.
Only you can determine your comfort zone.
1. Your business is well defined?
SAP ERP = Company has to organize my directions. Microsoft ERP = I have to organize the company's directions.
2.Which industry do you stay in? In the SAP is more suitable for "Manufacturing", ERP is more suitable for "Retail and Distribution". The rest of the industries are the same difference.
3. Your business logics are too complicated? Microsoft Dynamics can be adapted easily.
4. On-Premise vs Cloud? On-Premise = SAP, Cloud = Microsoft
5. Reporting? It's too hard to access Microsoft Data today. Because no one can be accessed the operational data directly.
6. Commerce? Microsoft Commerce platform is well defined for omnichannel commerce.
I think.
Do you want to do it for a specific purpose or to tick a box?
Lets assume you are looking for system deployment. I would focus on the key areas of your business rather than what Gene has listed below, which is looking at point for point comparisons. (The Panorama report is SUPERB for getting up to speed....)
Then look at weighting for specific key business differentiation opportunities - such as single global instance for multiple companies, integrated CRM into Finance and Operations, off-line capabilities for customer facing processes, seamless transfer of customer conversations from one channel to another.
Then ask for client references to answer 5 key questions:
- Are they live?
- how was the deployment support from the OEM/partner and what was the % work split required to go live (as in your input vs partner vs OEM)
- how many customisations were requried to achieve xxx (your key areas)
- would they use the OEM again and what would they change going forward
Then look at demonstration from the OEM and costing for the solution
I would not go on a tender for each and every feature and function because we assume world class solutions have these typical areas covered.
Happy to discuss how to do this practically if required. Daniel@liferocksconsulting.co.za
I think Panorama Consulting Group publishes some of their ERP shootouts comparing SAP/Oracle/Microsoft with Infor thrown in as a bonus.
Our firm is more of a boutique operation that compares internal company requirements then picks software known for its propensity to work well in those industries/environments. But if you get to the stage where you need some guidance on who some of the top partners and resources are for those software packages, hit us up.