Oracle Fusion Service vs QuickBase comparison

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1,416 views|655 comparisons
90% willing to recommend
Quickbase Logo
2,886 views|1,388 comparisons
98% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Oracle Fusion Service and QuickBase based on real PeerSpot user reviews.

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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The solution is easy to learn.""The service management features are valuable.""Previously, my clients used a smaller ERP system, not a major one. However, they have now transitioned to Oracle, which provides them with a more extensive range of options. Unlike before, it's now an integrated system that covers various aspects, including finance, supply chain management, and other functionalities.""It offers a seamless experience with quick deployment—eliminating prolonged implementation and installation processes.""The solution is completely cloud-based and very easy to access from anywhere.""Stable and scalable with good technical support.""The most valuable feature of the solution is that customers can easily understand it.""The most valuable feature of the solution is that a company can maintain all of its HR data without any issues."

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"It is low-code. We are able to go in and create apps quickly. It is very helpful for the size of our company. We're a mid-size company, and at this moment, we don't need anything externally. We don't have to go out and consult a consulting firm to build something from the ground up. So, the ease of that and being able to get development quickly up and running has been good for us.""The most valuable feature of QuickBase is its dynamic form capabilities. These forms allow backend automation, making tasks like updating data based on specific conditions much easier.""This solution has provided for Rapid deployment of data collection tools, replacing spreadsheets with near real-time data.""Allows users have anytime/anywhere access.""It has superb ease of use and no code needed to create and build apps and databases.""It has helped streamline and simply track status and collection of data from suppliers and other internal departments.""QuickBase is an excellent product and it is very easy to get support.""I run my own business and the solution allows me to invoice and pay for additional resources. It has helped me in terms of invoicing, quoting, and doing recruitment measures."

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Cons
"Oracle counts users for licensing purposes, regardless of their roles or usage patterns. This process could be better.""Oracle changed the means by which users are created in the system. I would like this to be easier to implement.""The UI experience needs refinement to enhance user-friendliness.""There are specific areas that would be beneficial to enhance and improve, especially its financial functionality, search capabilities, chat features, and content articles.""We built some custom code to make a few functions easier. Oracle needs to look at what the customers do and integrate them into the product.""The dependency on the dollar makes these products more costly during disruptions in currency parity, especially in countries like Pakistan.""Lacks the ability to deploy custom code for customization.""Delivering the solution to clients can be quite complex and requires highly trained technicians with expertise."

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"Access to more standard default layouts and sample builds would be useful, and access to more training on use and flexibility.""There is room for improvement in terms of user-friendliness.""The improved developer interface in some areas can be difficult to use for complex items.""Unfortunately, there is still no new report formatting available natively, and would still require 3rd party developers to help with that. .""The mobile app has improved, but it still needs work.""Its UI needs improvement. They should improve it and make it a little bit more modern. We should also be able to have more real-time information that connects with other software platforms. It has an open API, but it doesn't always connect with some of the other platforms that we would like to utilize. These are probably two of the biggest things for us, and hopefully, they will keep ensuring that in the future, they continually build QuickBase to be a little bit more efficient in that regard.""The product works constantly to modernize the platform and they have made quite a lot of strides in that. I would like them to add additional features that would help us make API calls.""I would like to see the reporting enhanced because some of them are not easy to generate."

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Pricing and Cost Advice
  • "This is definitely an expensive product compared to others on the market."
  • "Licensing fees are on the higher end and I rate them an eight out of ten."
  • "Oracle's pricing is quite high, and this cost can be a significant barrier, especially for smaller companies."
  • "Oracle Fusion Service is more expensive than Workday."
  • "There are no extra licenses, everything is included in the subscription, and the price is fixed."
  • "The product has average pricing."
  • "Oracle Fusion Service is a cheap and flexible solution."
  • "The tool is reasonably priced."
  • More Oracle Fusion Service Pricing and Cost Advice →

  • "The pricing for QuickBase is pretty straightforward, It is based on a per user/per month licensing fee."
  • "We felt the pricing and licensing for QuickBase were easy enough to understand, fair and competitive."
  • "Quickbase is probably not the cheapest app out there. That said, it is worth its weight in gold. There is no other app that I know of in the market today that can do what Quickbase does."
  • "You have to negotiate the price because it varies based on the number of users you have, as well as how much cloud storage space you need."
  • "It is probably about 300 per license per person. There is just the licensing cost. There are no additional costs."
  • "The product is cheap when compared to other products."
  • "The pricing for the tier my company used included ten seats and the subcontractor, amounting to approximately $18,000 USD per year."
  • "The solution is expensive and geared toward enterprise-level clients."
  • More QuickBase Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The vendor must provide a user-friendly mobile application. It must have a user-friendly interface.
    Top Answer:We use the solution to create work orders and service request updates. It is an integration between the field service cloud and the service cloud.
    Top Answer:The most valuable feature of QuickBase is its dynamic form capabilities. These forms allow backend automation, making tasks like updating data based on specific conditions much easier.
    Top Answer:The pricing for the tier my company used included ten seats and the subcontractor, amounting to approximately $18,000 USD per year. As for data volume, there is a different pricing model once you… more »
    Top Answer:When learning QuickBase, I noticed a shift in its cost structure. It operated on a cost-efficient model tied to the number of users, with invoicing based on applicants. The recent changes have… more »
    Ranking
    10th
    out of 172 in CRM
    Views
    1,416
    Comparisons
    655
    Reviews
    15
    Average Words per Review
    389
    Rating
    8.2
    Views
    2,886
    Comparisons
    1,388
    Reviews
    8
    Average Words per Review
    540
    Rating
    8.8
    Comparisons
    Also Known As
    Oracle Service Cloud, Oracle RightNow
    Quick Base, TSheets
    Learn More
    Overview
    Deliver efficient service outcomes at scale when and where customers engage. Oracle Fusion Service is a unified platform of apps, data, and capabilities enabling effortless self-service, agent-assisted service, and field service workflows tailored to your industry and use case.

    Trusted by more than half of the Fortune 100, QuickBase is a low-code platform for building, customizing, and integrating custom business applications. With more than 6,000 customers and 500,000 active users, QuickBase is the technology of choice for organizations that want to empower business users to solve their own challenges while maintaining the governance and security of an enterprise-quality app development system.

    Sample Customers
    Pacifico Seguros Generales, Elsevier B.V., Madison Area Technical College, Bigtree Entertainment, Pvt. Ltd., HM Land Registry, Walmart Stores Inc., MakeMyTrip Ltd., Orbitz Worldwide LLC, Big Fish Games Inc.
    Procter & Gamble, Tesla, Norwegian Cruise Line, Google, Metso, Agero, Kayak, PTC, Patra Corp, TomTom, Southwest Airlines, FedEx Office
    Top Industries
    REVIEWERS
    Marketing Services Firm13%
    Comms Service Provider13%
    Transportation Company7%
    Manufacturing Company7%
    VISITORS READING REVIEWS
    Educational Organization76%
    Financial Services Firm4%
    Computer Software Company3%
    Manufacturing Company3%
    REVIEWERS
    Construction Company18%
    Financial Services Firm16%
    Manufacturing Company8%
    Logistics Company8%
    VISITORS READING REVIEWS
    Educational Organization70%
    Computer Software Company4%
    Manufacturing Company3%
    Insurance Company3%
    Company Size
    REVIEWERS
    Small Business29%
    Midsize Enterprise19%
    Large Enterprise52%
    VISITORS READING REVIEWS
    Small Business6%
    Midsize Enterprise77%
    Large Enterprise16%
    REVIEWERS
    Small Business51%
    Midsize Enterprise19%
    Large Enterprise30%
    VISITORS READING REVIEWS
    Small Business7%
    Midsize Enterprise72%
    Large Enterprise21%
    Buyer's Guide
    CRM
    June 2024
    Find out what your peers are saying about Microsoft, Salesforce, monday.com and others in CRM. Updated: June 2024.
    772,679 professionals have used our research since 2012.

    Oracle Fusion Service is ranked 10th in CRM with 30 reviews while QuickBase is ranked 16th in Rapid Application Development Software with 74 reviews. Oracle Fusion Service is rated 8.6, while QuickBase is rated 9.0. The top reviewer of Oracle Fusion Service writes "A reasonably stable and scalable tool to manage human resources, payroll, and expenses of a business". On the other hand, the top reviewer of QuickBase writes "Reliable, user-driven platform, that is scalable". Oracle Fusion Service is most compared with Siebel CRM, Oracle CX Sales, Sales Creatio, Salesforce Service Cloud and Microsoft Dynamics CRM, whereas QuickBase is most compared with Microsoft Power Apps, Sales Creatio, OutSystems, ServiceNow and Mendix.

    We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.