We performed a comparison between Perception Point Advanced Email Security and Trend Micro Web Security based on real PeerSpot user reviews.
Find out in this report how the two Internet Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is the ability to identify malicious content and phishing emails and reduce the workload we have to do in terms of security."
"The most valuable feature is the technical support services."
"Another feature that we really like, one that was introduced a few months back, is the way it categorizes threats into groups, such as Emotet, Qbot, Formbook, and the like. It's not only telling you that something is malware, but it's also giving you insight into what kind of malware... You understand what you are facing and whether you are a target for a specific group of threats..."
"One of the most valuable features is the service provided by the incident response team. There have been cases where we have suspected that emails were fraudulent or something was suspicious. In those cases, we immediately contacted the incident response team through the platform, and we had a response in less than a minute."
"We can use it to perform detection and analysis of emails. For any malicious content found in emails, it gives in-depth analysis reports to end users. If you log into the console, you can see in-depth detection and how it happens."
"The most valuable feature of Perception Point Advanced Email Security is the filtering and securing of emails."
"I see from time to time that Perception Point is being proactive. They approach us, and say, "Can you check this, and this?" So, it does seem that they are an extension of my incident response."
"The solution’s effectiveness when it comes to detection is very good. It is stopping malicious emails and tagging emails noted as spam. So, we are able to disseminate those emails, get what we need, and block clearly malicious emails. It saves us a lot of valuable time. It keeps our users safe, e.g., the majority of emails that they would have gotten in the past don't even make it into their inbox."
"Threat protection solution with good stability and scalability. Installation is straightforward. Support for this product is good."
"I feel that it is a user-friendly product that provides quick response to users."
"It's a very stable solution."
"Trend Micro has a centralized mechanism where we can control and monitor all system protections. It includes detecting any wireless problems, which will be displayed on our portal. We plan to investigate the issues with those systems internally."
"The solution is stable."
"The most valuable feature of Trend Micro Web Security stems from the fact that it is neither a cheap nor an expensive tool."
"The product's installation phase was easy."
"The solution's scalability is good and we have more than 90 users for it."
"They need more customer engagement. The product works very well. The IR works very well when we contact them. However, day-to-day, they should have more in communication with their customers explaining new products and features. There is possibly something that if I would know about it, then I would buy and use it. Maybe I need it. They need to improve their communications."
"They can do better on the spam. Today, Perception Point is not our only solution. We have two solutions, and they are the second in line because the spam filtering is not yet the best."
"Our users would like the solution to scan outgoing emails. So, if my system is compromised, and I have malicious content in my system, then there is a possibility that I am sending a colleague that malicious content."
"Coming from products in the Microsoft stack, Perception Point doesn't really give you, as an admin, a lot of options to make changes yourself. It's more on their side to make changes in the back end. That's something they could improve on in the future."
"We have had a few false positives, not that many, but a few... they have a feature where someone from the Incident Response team can look at an email and mark it as 'verified malicious.' You might think that if an engine detects it is malicious, and an IR team member has flagged it as malicious, it will definitely be malicious. But that's not always the case."
"They could provide additional data loss prevention features as we encounter different kinds of attacks in today's scenario."
"Perception Point Advanced Email Security should make available more use cases."
"I think the interface could be improved in the next release."
"Setup isn't very straightforward. You must have a certified technical engineer."
"What could help Trend Micro Web Security in terms of improvement is the addition of a DDoS protection feature. It also needs to be more comprehensive to meet the needs of large-sized companies."
"The solution's scalability could be better."
"The price of Trend Micro Web Security is the only area of concern where improvements are required. From an improvement perspective, the product should be made available to users at a cheaper rate."
"This solution has a lot of restrictions on what non-administrator users can do, including generating comparative code. We would like to see this changed as the product is developed."
"I would like to see better scalability and better performance."
"The installation is a little bit complex."
"The product should be more secure and stable. It is also not flexible."
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Perception Point Advanced Email Security is ranked 6th in Internet Security with 21 reviews while Trend Micro Web Security is ranked 5th in Internet Security with 14 reviews. Perception Point Advanced Email Security is rated 9.0, while Trend Micro Web Security is rated 7.8. The top reviewer of Perception Point Advanced Email Security writes "Incident Response team answers immediately and fine-tunes system to continually improve detection". On the other hand, the top reviewer of Trend Micro Web Security writes "Though a tool suitable for medium-sized businesses, it needs to work on its price model". Perception Point Advanced Email Security is most compared with Microsoft Defender for Office 365, Avanan, Proofpoint Email Protection, IRONSCALES and Sophos Email, whereas Trend Micro Web Security is most compared with Zscaler Internet Access, Cisco Umbrella, Symantec Proxy, Forcepoint Secure Web Gateway and Infoblox Advanced DNS Protection. See our Perception Point Advanced Email Security vs. Trend Micro Web Security report.
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