We performed a comparison between Ping Identity Platform and Symantec Siteminder based on real PeerSpot user reviews.
Find out in this report how the two Single Sign-On (SSO) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."PingFederate gives you granular control over the settings. There are many options for fine-tuning policies."
"It provides ease of connecting all our devices."
"I like the self-service feature. The 502 and UBP systems are also excellent. PingID's ability to authenticate with SSH, RDP, and Windows login is pretty handy. It covers the entire spectrum of use."
"The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logging in."
"This is a user-friendly solution."
"The only feature we were looking for in PingID was SSO integration with our existing web app."
"The solution is stable. We haven't experienced any bugs or glitches."
"The most valuable feature is multifactor authentication."
"The most valuable feature is that it meets the requirements of the customer. You have a lot of features in the product. Every product has them, but the question is, are these products going to meet the requirement of the customer?"
"The most valuable feature is the integration with the Active Directory."
"Right now, federation that comes out-of-the-box with single sign-on is the most valuable feature that we have, and also scalability."
"As our identity model continues to mature, probably the Federation is most valueable."
"I liked the debugging part. There are only two files (trace file and log file) that you need to look into while performing debugging, and the logs give you the exact info on where and what needs to be fixed."
"SAML is the best thing we're using right now because there is no need for creating an external account."
"A valuable feature of Siteminder is the way it handles bulk traffic. The features it has, in terms of routing the traffic and load balancing, are good."
"Symantec Siteminder Is both scalable and stable."
"The product is not customizable."
"The timing of the token validity, if it could be extended, would be great. I'm not sure if there is even an option to configure these types of settings."
"If the solution is going to compete with Microsoft, they need to offer more unique functionality to keep their current user base."
"Notifications and monitoring are two areas with shortcomings in the solution that need improvement."
"It has a long way to go until it is a cloud-based solution."
"PingID's device management portal should be more easily accessible via a link. They provide no link to the portal like they do for the service. The passwordless functionality could be more comprehensive. You can't filter based on hardware devices. Having that filtering option would be great. Device authentication would be a great feature."
"In the beginning, the initial setup was very complex."
"PingID classifies the type of environment into internal and external, which is an area for improvement because you need to take additional steps to trust internal and external users."
"We would like to the OAuth be more stable, more issues being fixed rather than not."
"The support could be faster."
"The Federation part of CA Single Sign On, it's a bit complex to implement because it involves the SSL certificates, exchange of certificates, and lot of technical details. The documentation misses some important parts of this, so that's the reason it took some time for us to go live."
"The initial setup was complex, painful. But that is to be expected of any new setup. When you're a big bank like us, any kind of migration to a new product is hard. I expect it to be painful, and it was painful. But it's not something that you can avoid."
"I think they need to integrate some of the newer types of authentication into the product. I'm not seeing the innovation when it comes to biometrics in the product."
"Some of the new protocols, like OAuth 2.0, could be improved."
"The tech support has not been very good for us so we don't use them anymore. We have had some issues. Nobody is perfect."
"As we are moving in to the mobility space, this is where we really see SiteMinder and their other product really come together to provide a solution base to a different area where the IoT is coming, the different business communications are happening. All of those things require authentication and we really want to see this product grow into that role."
Ping Identity Platform is ranked 3rd in Single Sign-On (SSO) with 19 reviews while Symantec Siteminder is ranked 13th in Single Sign-On (SSO) with 69 reviews. Ping Identity Platform is rated 8.4, while Symantec Siteminder is rated 8.0. The top reviewer of Ping Identity Platform writes " A highly stable tool offering extremely helpful technical support to its users". On the other hand, the top reviewer of Symantec Siteminder writes "Easy to implement and customize and very stable". Ping Identity Platform is most compared with Microsoft Entra ID, ForgeRock, Microsoft Active Directory, SailPoint Identity Security Cloud and RSA SecurID, whereas Symantec Siteminder is most compared with ForgeRock, Okta Workforce Identity, Auth0, Microsoft Entra ID and Red Hat Single Sign On. See our Ping Identity Platform vs. Symantec Siteminder report.
See our list of best Single Sign-On (SSO) vendors and best Access Management vendors.
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