We performed a comparison between Quest KACE Systems Management and Red Hat Ansible Automation Platform based on real PeerSpot user reviews.
Find out in this report how the two Configuration Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Intune's feature that I have found most valuable is its auto-pilot feature."
"The best feature is that we don't need to worry about downtime. We don't need to worry about the network connections of our office or the virtual private network. Everything is being done through the internet. Using Intune Autopilot, we can configure and deploy everything to the devices."
"At the moment, Autopilot is the most valuable feature."
"One of the most valuable aspects of Microsoft Intune is its seamless integration with Azure Active Directory, offering capabilities akin to Group Policy Objects."
"The product has eased the deployment of Microsoft apps to the devices. We can manage it properly. We can control it and push the updates. Another company helped us with the deployment. However, we can do it internally."
"It has a useful device management feature."
"The most valuable feature for us is the security, including risk analysis and patch management."
"We already use a lot of Microsoft products in our company, and therefore, it made sense to also use this product."
"Using this solution saves us lots of time, especially when it comes to performing updates."
"The most valuable feature is the ability to have an overview of all devices that are accessing our environment."
"With KACE, we were able to have a simplification of the software deployment management with more granularity and flexibility."
"The solution provides us a single pane of glass with everything that we need for endpoint management of all devices. It definitely has made our endpoint management process much easier."
"You don't have to be an advanced user. Rather, in terms of ease of use, this product is right where it needs to be."
"The scripting is a very valuable feature, as it saves us time on pushing certain things out to the users, such as software and patches."
"The information available via KACE is up to date, critical to our normal operations, and has become the go-to tool of our IT teams for extended support."
"It is excellent in terms of updating and configuring everything the way we need. For anything more complex, we do professional service engagements, and they're exceptional. For anything less complex, we just need to ask questions. Their support division is extremely good too."
"This solution allows us to stitch a lot of different parts of the workflow together."
"It does not require staff for deployment and maintenance. It just works."
"It has an easy-to-use interface. It is REST API driven, and it integrates with Active Directory. It provides the ability to grant permissions to other users who would not necessarily have those permissions via the GUI so that they could run other people's jobs. For example, you could have the Oracle team grant permissions to the Linux team so that they can use each of those playbooks or each other's code. It is called shift-left."
"The automation manager is very good."
"The most valuable features of Red Hat Ansible Automation Platform are the agentless platform and writing the code is simple using the Yaml computer language."
"The most valuable feature of the solution is that we don’t need an agent for it to work."
"It is all modular-based. If there is not a module for it today, someone will write it."
"The Organizations feature, where I can give clear silos and hand them over to different teams, that's amazing; everybody says that it's their own Tower. It's like they have their own Tower out there."
"The synchronization could be improved."
"It would really be helpful to have the option to manage server operating systems as well, like Windows Server, at least. That way, we could scrap the use of SCCM, which requires a lot of on-premises infrastructure."
"The reporting needs to be a bit more interactive."
"There are items that require improvements. One is the controls from iOS."
"The solution could improve by having better integration with Apple."
"The reports that are generated aren't so great. They don't give a lot of meaning so far, but that could be down to user knowledge than the actual reporting side of things. I'm not a big user of it, but I was a bigger user of MaaS360, and we used to be able to run weekly and monthly reports. In the case of any deviations. we'd get a warning immediately. That's not so easy to do or to get in place for Intune. This could be just a user issue, but when I compare both, that's the only thing that's lacking for me."
"More integration with monitoring tools is needed."
"It would be better if they can reduce the cost of the license."
"Sometimes the information is not as real time as it's supposed to be."
"I still need better communication about which processes are really due and which processes are currently being processed. According to the initial setup service provider, there is still no real management or overview on KACE where you can really see 100 percent of what is going on as well as what is going to be processed next and whether I can influence the overall process. It could really help me if I knew, e.g. exactly in 10 minutes my colleague will be supplied with this or that software. I haven't found this yet. If they could add this, that would be cool. It is still missing and I haven't yet found something like this."
"It is a little bit difficult to use the license compliances because you need to decide when you are using the software catalog if you are using it with their license compliance or the normal software part. Under the inventory, you can use software as a menu link or software catalog. Most of my specialist software is not in the software catalog. When I try to import them, in my license compliances overview, there are cryptic names for this software that I have to import. That is not very good for the reports that I use. When I take them to my bosses, they see cryptic names of software that they don't understand. It would be much better for me if I could use software and the software catalog as well for the license compliances."
"They could make the booting solution easier for different things, e.g., easier to insert drivers. They could make it easier to create a new image and put it onto the server. Those would be some nice solutions. They could make it so that somebody who has no knowledge at all can do it. That would be really nice. Because every time, until I get it memorized, I still need to go back to the training, the manual, or Google it to figure it out again. If they would make it a lot easier, to where a nine-year-old could do it, that would be really cool. If they made it easier, I could have more people managing the images on the server, instead of just one or two people."
"I would sure like them to be able to copy and paste out of OneNote. That drives me nuts. You can't copy from OneNote into KACE."
"The only hiccups we had were some power issues, where the box was a little under-powered early on."
"It could be designed a little bit more intuitively in terms of administration."
"There isn't a lot they need to improve with the solution itself at this point. It is pretty close to providing a single pane of glass for everything that we need for endpoint management specifically on all devices. There is very little that it doesn't provide for us, and for those, we have to go to other methods. There are some of the patching solutions that it doesn't take care of for us. So, we have to do those manually on the devices, and that's really the biggest thing. It doesn't do patching really well for non-Microsoft applications. The major application updates, particularly Windows updates, don't function nearly as well, but, for the vast majority of things, it does just fine. If they could improve in this aspect, that'd be great, but I don't know if they're going to be able to do that."
"The area which I feel can be improved is the custom modules. For example, there are something like 106 official modules available in the Ansible library. A year ago, that number was somewhere around 58. While Ansible is improving day by day, this can be improved more. For instance, when you need to configure in the cloud, you need to write up a module for that."
"It would be good to make the solution more user-friendly,"
"The solution should add a nice self-service portal."
"The documentation for the installation step of deployment, OpenStack, etc., and these things have to be a bit more detailed."
"It can use some more credential types. I've found that when I go looking for a certain credential type, such as private keys, they're not really there."
"Some of the modules in Ansible could be a bit more mature. There is still a little room for further development. Some performance aspects could be improved, perhaps in the form of parallelism within Ansible."
"I have seen indications that the documentation needs improvement. They are providing a "How to Improve Your Documentation" presentation at this conference."
"For a couple of the API integrations, there has been a lack of documentation."
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Quest KACE Systems Management is ranked 10th in Configuration Management with 38 reviews while Red Hat Ansible Automation Platform is ranked 1st in Configuration Management with 58 reviews. Quest KACE Systems Management is rated 8.8, while Red Hat Ansible Automation Platform is rated 8.6. The top reviewer of Quest KACE Systems Management writes "Easy to use, saves us time, and increases IT productivity". On the other hand, the top reviewer of Red Hat Ansible Automation Platform writes "Its agentless, making the deployment fast and easy". Quest KACE Systems Management is most compared with Microsoft Configuration Manager, Microsoft Windows Server Update Services, BigFix, Automox and Ivanti Neurons Patch for Intune, whereas Red Hat Ansible Automation Platform is most compared with Red Hat Satellite, Microsoft Configuration Manager, VMware Aria Automation, Microsoft Azure DevOps and BMC TrueSight Server Automation. See our Quest KACE Systems Management vs. Red Hat Ansible Automation Platform report.
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