We performed a comparison between Ramco HCM and SAP HCM based on real PeerSpot user reviews.
Find out in this report how the two Cloud HCM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is a good product, and it is suitable for different client requirements. It has customization options and flexibility. You can customize a report or configure the workflow based on your requirements. Everything is there in the product, and you can customize it as per your requirement. Our clients found the automation of the payroll, leave attendance, and onboarding modules the most valuable. The Time and Attendance module is fully integrated with this solution and supports multiple data entry modes, such as barcode, biometric device, fingerprints, and face reading. Its core HR module includes features like movement, expense management, exit, and separation. The compensation and benefits module includes features like welfare, retirement, and superannuation. It also has analytical tools. You can create a real-time report based on your requirements. You can also publish that report in different formats, such as Excel, PDF, HTML, etc. It has a chatbot feature, which is using machine learning and natural language. You can ask questions about your leave balance, attendance, or things like that, and you will get an immediate reply from the chatbot. It also supports approval through email."
"Ramco is user-friendly. The UA is excellent and so easy to use that a customer can easily understand the process with zero knowledge of the system. We can easily walk a new user through the user guide. For each ESS MSS, I can log in to the ESS access. and documentation is available."
"Ramco HCM stands out due to its reliability and up-to-date compliance with legal, statutory, and regulatory requirements."
"In general, the solution is very flexible and can be configured in multiple ways."
"Payroll processing is very easy. SQL rules can be attached to any pay elements."
"Ramco HCM is a stable system that doesn't have downtime or fluctuation issues. It can also take large volumes and scale up very fast."
"The performance management system is really good."
"Once we implemented this solution, it was customizable for our needs and this has been the most valuable aspect of this solution."
"SAP HCM has valuable features for analytics data management."
"SAP HCM can handle a large number of employees. We can easily process payrolls and check the arrangements, and the client can also check the performance of the employees. Additionally, it has some advanced features."
"Technical support is excellent."
"The master data where most of the reports were run from was the most valuable. We were quite satisfied with this module."
"They have some interesting features in the learning space."
"The compliance management functionality is quite good."
"I think HCM was the most stable for me...It is a very scalable product."
"The payroll and time management features are useful."
"The product itself sometimes feels inconsistent because it comes with bugs."
"The mobile app and web page user experience could be more user friendly."
"The talent management and performance appraisal modules could use some improvement."
"One area for improvement in Ramco HCM is its UI, which could be more intuitive. Another area for improvement in the system is that it can be challenging to make some modular-based changes to it."
"The entire UI/UX of the solution can be improved drastically."
"Ramco could be a bit faster and offer more use cases. A prime aim is to get analytics and this is lacking in Ramco. This lack of reporting is one of the reasons we are moving away from using Ramco."
"They can improve the configuration time because it takes more time than other products to configure the system. It could be because they are managing this single product for all countries, but it would be good if they improve the implementation time because we need to implement the solutions within a timeline. They should provide some kind of auto-configuration so that the system can be configured and implemented within a certain timeline. Implementors should have a provision to configure the system in a short time. There should also be an option to move the setup or configuration from staging to production to save time. These types of automation should be there."
"The mobile app for this solution could be improved as it lacks many features."
"This solution needs to be more configurable and user-friendly."
"SAP HCM could improve by having more resources and making it more user-friendly. It is complex."
"The product's license is very expensive."
"I would like it to move more towards a single data space, a single data source. SAP as a platform relies on multiple data sources because traditionally, it's been bolted together by the acquisition of other products rather than a single database. That's why there are lots of points of failure and lots of required points of integration. They need a single integration point."
"There are already success factors for the cloud solution which cannot be integrated into S/4 HANA."
"The breadth of functionality offered by SAP HCM comes at a cost."
"I'm currently working for a state-owned government company, and we need to follow some standards and regulations. We also have a strategy to be followed. Sometimes the template and the format are not available in the SAP HCM, so we have to work around this limitation. The tax also sometimes changes in my country, and we have to redo everything to change the payroll calculations, benefits, and things like that. The talent management feature can be improved. It is currently very simple in SAP HCM. SAP is also very hard to integrate. In terms of monitoring, there are no monitoring tools, but as long as we take care of the disk capacity, there is no problem."
"On the personnel administration side, it's very difficult to do custom development."
Ramco HCM is ranked 14th in Cloud HCM with 12 reviews while SAP HCM is ranked 3rd in Cloud HCM with 48 reviews. Ramco HCM is rated 7.0, while SAP HCM is rated 7.6. The top reviewer of Ramco HCM writes "It's so easy to use that a customer can easily understand the process with zero knowledge of the system". On the other hand, the top reviewer of SAP HCM writes "Allows you to generate reports, easy integration and offers out-of-the-box support". Ramco HCM is most compared with DarwinBox, SAP SuccessFactors and Workday, whereas SAP HCM is most compared with SAP SuccessFactors, Workday, Oracle HCM Cloud, ADP GlobalView Payroll and PeopleSoft. See our Ramco HCM vs. SAP HCM report.
See our list of best Cloud HCM vendors, best Benefits Administration vendors, and best Talent Management vendors.
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