We compared Red Hat Enterprise Linux (RHEL) and Rocky Linux based on our user's reviews in several parameters.
Red Hat Enterprise Linux (RHEL) is highly praised for its containerization capability, in-place upgrade ease, reliability, and scalability. Its comprehensive documentation, security features, and support services are valued by users. In contrast, Rocky Linux is commended for profitability, stability, and security, with seamless migration from other operating systems. Users appreciate its reliability, customer service, and compatibility with CentOS, although some recommend enhancements in system compatibility, user interface, startup times, package management, multimedia support, and customization options. Both operating systems offer favorable pricing, setup costs, and licensing terms, with RHEL delivering exceptional ROI, while Rocky Linux provides strong support and regular updates.
Features: The valuable features of Red Hat Enterprise Linux (RHEL) include containerization capability, in-place upgrade, reliability and stability, Podman and package management, copious documentation, longevity and stability, security features, SELinux, scalability and ease of setup, specification and technical guides. On the other hand, Rocky Linux is praised for its stability, reliability, security, long-term support, regular updates, ease of installation, intuitive user interface, compatibility with CentOS, and seamless migration process.
Pricing and ROI: The setup cost of Red Hat Enterprise Linux (RHEL) is reported to be straightforward and hassle-free, allowing for smooth implementation. On the other hand, users find the setup cost of Rocky Linux to be minimal, making the installation process smooth and hassle-free., The ROI from Red Hat Enterprise Linux (RHEL) was highly positive, with cost-effectiveness, scalability, and reliability highlighted. Rocky Linux also offered profitability, cost-effectiveness, enhanced productivity, impressive performance, and stability.
Room for Improvement: Red Hat Enterprise Linux (RHEL) has room for improvement in system compatibility, user interface, startup and shutdown times, package management, multimedia support, customization options, updates and upgrades transition, and documentation. Users have also provided feedback on areas where Rocky Linux could be enhanced.
Deployment and customer support: The user feedback indicates that the duration required to establish a new tech solution in Red Hat Enterprise Linux (RHEL) involves separate phases such as deployment, setup, or implementation. However, in Rocky Linux, some users reported spending three months on deployment and an additional week on setup, while others mentioned spending a week for both., The customer service and support for Red Hat Enterprise Linux (RHEL) have been praised for their prompt and satisfactory assistance. Users appreciate the reliability and knowledge of the support team. The customer service of Rocky Linux receives positive remarks for its prompt assistance and helpfulness. Users commend the timely responses and expert guidance provided by the support staff. Overall, customers express satisfaction with Rocky Linux's customer service.
The summary above is based on 151 interviews we conducted recently with Red Hat Enterprise Linux (RHEL) and Rocky Linux users. To access the review's full transcripts, download our report.
"The solution is stable and reliable."
"The solution is very stable, reliable, easy to use, and has good technical support."
"This is a very robust product that doesn't require a lot of handling. It just works."
"Red Hat Enterprise Linux's most valuable feature is that it comes with all the tools we need to set up and maintain an enterprise-grade system."
"Their support is valuable. Whenever I had a problem, I could get on a phone call with somebody. I did not have to go to some random forum or send an email and wait forever. I could call somebody."
"I like the speed of the OS data and the ease of Ansible automation. I don't need to spend much time managing everything."
"The containerized platform will help us use ROSA."
"The most valuable feature is the Identity Management. You pay almost the same subscription cost for normal RHEL and you get the central Identity Management. You would need to pay much more if you were using other applications or products like Active Directory from Microsoft."
"It helps us keep our workstations in sync and ensures consistent settings across most of our machines."
"It's very simple to work with, easy to learn, and know where things are."
"I haven't needed to use customer service or support, which speaks volumes about their product's reliability and ease of use."
"The DNF package manager could be improved."
"The solution's operating system configuration and function selection could be improved."
"I don't see anything that needs improvement with RHEL itself, but there is room for improvement of the support infrastructure for it. The management and updates to Satellite, which is the support update, have been cumbersome at best, including releases and changes to a release. Communication on how that will work going forward has not been great."
"I prefer a product that offers everything in a yearly subscription, like VMware, and I think RHEL should consider offering it as well."
"Sometimes they don't have new versions for applications like Apache or PHP. I understand it's because they have to have support for them, so they can't have the latest version all the time, but that's the main thing I see that could be improved."
"The vendor keeps rolling out many packets, which complicates our job."
"Right now, we need to get memory and CPU via the console."
"The GUI has room for improvement. It needs to be managed by many administrators. It has basic command lines. They could improve it with better automation. We'd like to be able to create a script, and then have the ability to deploy it where we don't need to write everything manually. That part can be useful for automating."
"One of the potential issues is that if you don't pay for support, you may need to manage certain aspects on your own and rely on the community for assistance."
"The solution's audio integration for virtual machines could be improved."
"In terms of improvement, Rocky Linux needs to clarify its identity and target audience."
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Red Hat Enterprise Linux (RHEL) is ranked 1st in Operating Systems (OS) for Business with 179 reviews while Rocky Linux is ranked 12th in Operating Systems (OS) for Business with 3 reviews. Red Hat Enterprise Linux (RHEL) is rated 8.8, while Rocky Linux is rated 8.4. The top reviewer of Red Hat Enterprise Linux (RHEL) writes "Highly stable, good knowledge base, and reasonable price". On the other hand, the top reviewer of Rocky Linux writes "Very simple to work with, easy to learn, and has a competitive pricing". Red Hat Enterprise Linux (RHEL) is most compared with Windows Server, Ubuntu Linux, SUSE Linux Enterprise, Windows 10 and Oracle Solaris, whereas Rocky Linux is most compared with Ubuntu Linux, Oracle Linux, openSUSE Leap, SUSE Linux Enterprise and Windows 10. See our Red Hat Enterprise Linux (RHEL) vs. Rocky Linux report.
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