We performed a comparison between Salesforce Platform and SAP Cloud Platform based on real PeerSpot user reviews.
Find out in this report how the two PaaS Clouds solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We haven't had any issues with stability so far."
"Salesforce is the best one out there."
"Features they are integrating to the other services."
"It works beautifully. I haven't had any errors."
"I like the reports and the dashboards. Since I'm a managing partner, I use the reports and dashboards to understand my team's contact management, opportunity management, and account management activities. We use Pardot for marketing campaigns."
"A very flexible solution."
"It is a great platform. It's definitely an improvement from the GCP application that we were using previously."
"Checking out or extracting a report is just a click away."
"The solution is scalable."
"It's suitable for various sizes of companies. I have used it with big companies and with small ones as well."
"The dashboard provides pretty good clarity."
"The entire SAP ecosystem is a valuable feature. It provides access to SAP S/4HANA, ACG systems, and their Fiori launchpad, making it easy to navigate between them. This makes the enterprise very accessible."
"The pre-delivered content from the SAP cloud platform is definitely a strength."
"The solution has a lot of great features."
"One of the best features of this solution is that it is web-based and you can log in and work on it from anywhere."
"Though I'm not a massive fan of the SAP Cloud Platform, it has good features, such as its integration with other SAP solutions. When integrating with SAP or even the SAP sister company SuccessFactors and other companies SAP has acquired, you also enjoy data features in the SAP Cloud Platform, such as role-based permissions and other characteristics you can import from SAP."
"The initial setup process was a complex thing to do because four different organizations were working together."
"They should provide access to data quality tips and tricks to make it better."
"The reporting for Salesforce could be approved. It is a manual process and it would be useful to have a guide or videos on how to generate reports or any other cool things that you could do with the platform."
"The solution is a bit expensive."
"Salesforce is incredibly slow. It was difficult to run live sales calls and leveraging Salesforce at the same time."
"The biggest challenge we had was the cost and the licensing."
"Salesforce also did not integrate well with some of the other systems that we had."
"The solution's UI is horrible."
"When they innovate too fast, they end up confusing their customers."
"Planning features are limited to the finance module."
"The tool's UI is not very intuitive for cloud integration, so it needs research to understand its options and how it may work."
"My impression of the stability is that it is not good. Almost every month there is something new and that makes us nervous about delivery."
"The price of the solution could improve."
"I want to see better pricing from the SAP Cloud Platform in the future. I also want more security and scalability from it."
"I would like to see more and better support for data transformations."
"We need to connect our ERP solution via the VPN. We need to make sure our ERP solutions aren't exposed to the outside world. Our teams really struggle with this."
Salesforce Platform is ranked 8th in PaaS Clouds with 81 reviews while SAP Cloud Platform is ranked 6th in PaaS Clouds with 38 reviews. Salesforce Platform is rated 8.2, while SAP Cloud Platform is rated 7.8. The top reviewer of Salesforce Platform writes "Reliable with good reporting and custom dashboards". On the other hand, the top reviewer of SAP Cloud Platform writes "Provides seamless integration with CTI for streamlined data synchronization but complexity and challenges in migrating existing applications to the low-code model for custom application development". Salesforce Platform is most compared with Microsoft Power Apps, Oracle Application Express (APEX), Microsoft Azure, Appian and OutSystems, whereas SAP Cloud Platform is most compared with Amazon AWS, Microsoft Azure, Google Cloud, Mule Anypoint Platform and Microsoft Azure Logic Apps. See our SAP Cloud Platform vs. Salesforce Platform report.
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