We performed a comparison between SECDO Platform and VMware Carbon Black Cloud based on real PeerSpot user reviews.
Find out in this report how the two Security Incident Response solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"The most valuable feature is the analysis, because of the beta structure."
"I get alerts when scripts are detected in the environment."
"Impressive detection capabilities"
"We have FortiEDR installed on all our systems. This protects them from any threats."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"The price is low and quite competitive with others."
"The ease of deployment is a valuable feature."
"Technical support is great. Palo Alto is extremely helpful and responsive."
"It basically automates the entire alert investigation process."
"Setting up and managing the setup for this solution is okay. It is stable, scalable, and it runs just fine. No issues with technical support."
"The ability to isolate an endpoint with only the host name and a click of a button is a major time saver."
"Carbon Black Cb Response excels at providing context to indicators when responding to incidents. It allows responders to understand the entire scope of an incident and quickly contain it to minimize impact and disruption."
"We are able to remotely isolate exploited endpoints in seconds and perform a live deep dive of any endpoint into its running processes (as necessary) without the need for extra scripts."
"We also took full advantage of its incident response reporting capabilities to act as a “black box” for our infrastructure around strings of suspicious activity. The reporting and incident response capabilities were incredibly helpful during active security concerns."
"Integration and scalability are the most valuable."
"They're highly stable in comparison with other solutions I have."
"It is nice when you're in a situation where you think someone's device is compromised and that there's some malware getting into your fleet."
"Intelligence aspects need improvement"
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"I haven't seen the use of AI in the solution."
"We'd like to see more one-to-one product presentations for the distribution channels."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"The solution is not user-friendly."
"The only minor concern is occasional interference with desired programs."
"Making the portal mobile friendly would be helpful when I am out of office."
"Many will try to use this as an out-of-the-box solution, however, it needs to be configured to fit what a company would like to do with it."
"The price should be reduced in order to be more competitive in the market."
"Maybe the notifications setting could use a simpler setting."
"It's not highly available, so you have to have a core server. If the primary server goes down, you need a new one. It's not available at the same time, however. It's not automatically swapped from one server to another."
"Additionally, it is complex to use, and the pricing should be improved."
"Training and education for both partner and customer, including product marketing need to be improved."
"We are subscribed to FS-ISAC threat indicator, but have been unsuccessful in adding it to our alliance feeds."
"The solution needs to simplify the process of adding custom watchlists, as well as embrace YARA for rule creation."
"The support team of Carbon Black CB Response needs improvement. At present, they need a lot of information. Then they give you an answer that they already gave you. You tell them it didn't work, and then they take a long time."
"The solution's support could be improved."
"One area for improvement is the maturity of its vulnerability features."
Earn 20 points
SECDO Platform is ranked 10th in Security Incident Response while VMware Carbon Black Cloud is ranked 3rd in Security Incident Response with 18 reviews. SECDO Platform is rated 9.0, while VMware Carbon Black Cloud is rated 8.4. The top reviewer of SECDO Platform writes "Great documentation, good technical support, and very in-depth". On the other hand, the top reviewer of VMware Carbon Black Cloud writes " Shows promise for endpoint detection and response, with room for improvement in complexity and pricing ". SECDO Platform is most compared with Fortinet FortiSOAR, whereas VMware Carbon Black Cloud is most compared with VMware Carbon Black Endpoint, Fidelis Elevate, Palo Alto Networks Cortex XSOAR, Rapid7 InsightIDR and Splunk SOAR. See our SECDO Platform vs. VMware Carbon Black Cloud report.
See our list of best Security Incident Response vendors and best Endpoint Detection and Response (EDR) vendors.
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