We performed a comparison between ServiceNow Cloud Observability and Splunk Enterprise Security based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."The UI is very intuitive."
"The solution Lightstep/ServiceNow has a couple of pretty advanced functionalities to help us investigate a deviation and help the development teams have better observability in the environment using distributed and complex services."
"The ability to create a stream based on different parameters, operation name, service name, URL, tags, and URI part, is one valuable feature."
"The solution's most valuable features are its ability to transact in the cloud and its ability to onboard data easily with minimum connectors."
"Splunk helps us be more proactive. We can take predictive action to identify and block threats so that nothing harmful gets into the system."
"The ability to manage large amounts of generated data and to protect all devices from unauthorized use are the most valuable features."
"This is a straightforward solution, easy to configure."
"The product has a good security posture."
"The alerts are very effective."
"The reporting aspect is good and it does what I need it to do."
"Good for log collection and log management."
"The support team could be better. Because of the different versions of different tactics of integrating reactive code base, the documentation is not very clear if someone has to be onboard. I would rate the documentation of Lightstep a five out of ten. It could need improvement."
"The dashboard and graphics must be improved."
"The design of this solution is not very intuitive and probably could come with more friendly tips for beginners."
"I feel as though a major focus of upcoming releases should be set on Machine Learning, Predictive Analytics, and I would enjoy to see more security focused add-ons and apps developed by the vendor."
"It will be helpful for customers if they can create some real-world cases, and we can find a case study to align with. I know that Splunk has tremendous potential. We only include a tiny piece of it. There is a lot of stuff that we need to learn. If Splunk can provide more real-time examples, that will be helpful for customers."
"The threat management part is still lagging. There are some gaps in threat management. Other vendors have built-in threat management systems, but Splunk lacks the threat management component in its portal. The UEBA and everything else is perfect, but it lacks a unified threat intelligence and management part."
"The solution should also have more advanced capabilities in comparison with QRadar, which offers Watson."
"Deployment is not difficult but the lock sources and configurations can take time."
"Integrating tools and creating use cases could be easier. It's hard for a junior security engineer with only a couple of years of experience to write use cases. They can do it, but it's much easier in a solution like IBM QRadar. Setting conditions is like a multiple-choice type of thing. It's a more user-friendly process."
"AngularJS/ReactJS inclusion could be made easier in GUI."
"More control with Splunk Cloud as it seems a bit limited. I used to manage an on-premise instance of Splunk Enterprise and really liked having more control over it."
ServiceNow Cloud Observability is ranked 46th in Application Performance Monitoring (APM) and Observability with 3 reviews while Splunk Enterprise Security is ranked 1st in Security Information and Event Management (SIEM) with 251 reviews. ServiceNow Cloud Observability is rated 7.4, while Splunk Enterprise Security is rated 8.4. The top reviewer of ServiceNow Cloud Observability writes "Provides effective observability and offers robust alerting and monitoring capabilities". On the other hand, the top reviewer of Splunk Enterprise Security writes "It has a drag-and-drop interface, so you don't need to know SQL or Java to construct a query ". ServiceNow Cloud Observability is most compared with Grafana, New Relic, Dynatrace, Datadog and Sentry, whereas Splunk Enterprise Security is most compared with Wazuh, IBM Security QRadar, Dynatrace, Elastic Security and Microsoft Sentinel.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
