We performed a comparison between Sophos EPP Suite and Symantec Endpoint Security based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The price is low and quite competitive with others."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"The product's initial setup phase is very easy."
"Ability to get forensics details and also memory exfiltration."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"The stability is very good."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"The solution was relatively easy to deploy."
"Synchronized security is a great feature. My firewall knows exactly what is happening in my endpoint."
"The setup is very easy, which takes around twenty minutes to set up the cloud setup and the licensing portal."
"The most valuable features of Sophos EPP Suite are the detection capability, machine learning, ransomware protection, and live response."
"It was successful in preventing malware distribution."
"It's easy to deploy."
"Intercept X is the most valuable feature in the solution. It's more or less pretty standard. The endpoint feature allows you to basically see what is happening, and stop a wide range of threats. It's been the most unique identifier for Sophos."
"We were concerned about the threat posed by malware. The product's effectiveness in addressing this threat and capturing it within the network has been quite helpful."
"It is one of the good solutions that provides a single well-rounded protection for endpoints and internet security."
"When they started they found it very easy; not easy to implement but easy to use. We started with the headquarters here and later we also implemented it for all the subsidiaries in the region, in other countries. They have a centralized solution, so they can help other countries in management."
"The firewall, malware, and anti-virus protection have earned its keep in times past by catching the unexpected."
"The initial setup is very simple and straightforward."
"The solution is very stable."
"Managing SEP is very easy, and also troubleshooting part is easily managed."
"The product blocks computer viruses."
"Symantec End-user Endpoint Security is a very powerful solution."
"There is no other endpoint solution that will help you in preventing lateral-movement attacks on Active Directory. And Active Directory is one of the more critical assets within an organization."
"The solution is not stable."
"The dashboard isn't easy to access and manage."
"Intelligence aspects need improvement"
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"It takes about two business days for initial support, which is too slow in urgent situations."
"FortiEDR can be improved by providing more detailed reporting."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"The support could be improved. The response times are slow."
"If we could bypass the first couple of levels of support when we have a problem then it would be easier and quicker when we need an issue resolved."
"One area for improvement in Sophos EPP Suite is the support response time, particularly of the management team. It could be faster because I only got a response from the manager after a few days. If you open a case directly from the website, the response from the technical support agent may have been faster. I didn't open the request from the website, so that could be the reason why the response time took longer."
"In the future, I would like to see better third-party integration so that it can work in conjunction with our ticket system."
"Sophos EPP Suite could improve by decreasing the number of resources it uses. There are other solutions that use one-fifth of the resources."
"The management console need improvement."
"Configuring notifications is lagging a bit behind the curve as the product should be able to direct exactly where any notification type is sent."
"The solution could improve on the resource management, it is a bit heavy on the resources."
"It can maybe send notifications when there is an update and everything is successful."
"I know they were just bought out by Broadcom and there have been some difficulties with Broadcom as far as getting license renewals, etc. Mostly, due to the fact that it's confusing, even for the vendor, people are turned off by it. The vendors are telling us that it can take weeks for them to get a renewal quote, nevermind the actual renewal."
"Every time an OS comes out, I have to upgrade the Symantec product. They don't know how to patch it. If they would produce a patch instead of uninstalling or installing over the current version and rebooting I'd be a lot happier with the product."
"SONAR could be improved. The false/positive rate is a little high."
"The reporting could be improved."
"If there is a suspicious file, it is put into a sandbox where Symantec does an analysis. After the analysis, Symantec marks the file as a risk, but it doesn't blacklist or block the file. If a file is already known to be harmful, I would like them to automatically block or blacklist it to reduce the damage."
"Symantec isn't good in terms of updating customers about updates. You'd normally have to search it out. Sometimes, the update process for the administration and management console can be a bit intimidating, and it can be quite inconvenient to get the updates. That's because when you have to do the update, you have to update the management console, and then you need to update the clients. Their application that's installed on desktops and servers needs to go hand in hand with the management console. Sometimes, it's a bit unwieldy to see that process through."
"About four years back, Symantec's signature was very heavy and their signature patch was around 200MB or 300MB files."
Sophos EPP Suite is ranked 27th in Endpoint Protection Platform (EPP) with 55 reviews while Symantec Endpoint Security is ranked 5th in Endpoint Protection Platform (EPP) with 140 reviews. Sophos EPP Suite is rated 8.0, while Symantec Endpoint Security is rated 7.6. The top reviewer of Sophos EPP Suite writes "The solution provides endpoint detection and response with a nice-looking dashboard". On the other hand, the top reviewer of Symantec Endpoint Security writes "The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated". Sophos EPP Suite is most compared with Seqrite Endpoint Security, Trend Micro Deep Security, Trellix Endpoint Security, Coro and WithSecure Elements Endpoint Protection, whereas Symantec Endpoint Security is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Trend Micro Deep Security and Cortex XDR by Palo Alto Networks. See our Sophos EPP Suite vs. Symantec Endpoint Security report.
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