We performed a comparison between Symantec Endpoint Security and Trend Micro Smart Protection based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The stability is very good."
"The setup is pretty simple."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"It is stable and scalable."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"Stability-wise, it is very good and we have had no trouble."
"Symantec ATP provides quite a good overview of how threats have spread within the company."
"ATP is really impressive, and with EDR, it is the best solution I have ever known."
"The solution detects malware very well."
"It is very easy to managing everything in relation to the implementation and processing. The initial setup is very easy."
"Symantec is very user-friendly, the interface and functions are very simple for everyone to understand. Additionally, it's a very robust system."
"The solution's application control feature is very, very powerful."
"Symantec Endpoint Security is easy to use, fast, and good for small and medium-sized businesses."
"The tool offers centralized security management. The tool's deployment is flexible."
"The solution gives users peace of mind that, form an endpoint perspective, they are protected once it is installed."
"The sandboxing is more proactive and more reliable than any of the other endpoint protection solutions."
"Product-wise, it is amazing. It includes DLP, vulnerability management, and application whitelisting features. These features are very good and add value in selling this solution to our customers. These features make the key selling point. I recently did a comparison with the FireEye firewall for a customer. They were basically going to replace Trend Micro with their EDR. Because of these features, I could convince the customer that Trend Micro is better than FireEye."
"The solution has multiple modules within a single agent deployment."
"The most valuable features of Trend Micro Smart Protection are the email gateway and R & D which have contributed to their additional capability and development."
"The most valuable aspect of the solution is that it also protects our smartphones. It's one of the reasons we use Trend Micro specifically."
"The solution is easy to use, flexible, and secure."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"It takes about two business days for initial support, which is too slow in urgent situations."
"The dashboard isn't easy to access and manage."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"Making the portal mobile friendly would be helpful when I am out of office."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"I haven't seen the use of AI in the solution."
"There is no local support for Symantec products in Hong Kong."
"This solution needs better compatibility with services and applications."
"We were having a problem in Version 14, where the client machines used to go into the health state and once it restarted, and never came back again."
"The agent shouldn't use up so many resources at the endpoint when scanning and protecting."
"The management of the server is a bit complex."
"Symantec End-point production doesn't support the EDR function."
"The solution already has support for Windows, Mac, and Linux but it could improve by having better support for Linux. We have run into some problems when there are upgrades. If they can improve this point, Symantec would be good for endpoint protection as well as for a critical server."
"The monitoring capabilities could be further developed."
"Trend Micro Smart Protection is a very system-intensive product, and it would be better if it could be made less burdensome on the resources."
"Smart Protection could be more compatible with older operating systems like Windows XP and Windows 2000. Some of our clients have requested that."
"No online encryption or cloud services are available for the tool, so my company has to install it mostly in an on-premises environment. Encryption or cloud services need to be made available in the product."
"The solution needs to improve the deployment so it aligns with the latest Microsoft patches and upgrades. It makes the deployment process lengthy and painful."
"There is room for improvement to make it better for customers."
"We found an issue on the server-side. Sometimes, it slows down the servers if you install it on the SQL."
"The only notable concern is the level of support in the particular region of Sri Lanka. Following events in the past two years, the quality of technical support has regrettably declined."
"We were considering switching to SentinalOne because it has pre-detection, and Trend Micro does not offer this; it's something the solution should add."
Symantec Endpoint Security is ranked 5th in Endpoint Protection Platform (EPP) with 140 reviews while Trend Micro Smart Protection is ranked 30th in Endpoint Protection Platform (EPP) with 40 reviews. Symantec Endpoint Security is rated 7.6, while Trend Micro Smart Protection is rated 8.0. The top reviewer of Symantec Endpoint Security writes "The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated". On the other hand, the top reviewer of Trend Micro Smart Protection writes "Offers strong, all-around cybersecurity but is expensive". Symantec Endpoint Security is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Trend Micro Deep Security and Cortex XDR by Palo Alto Networks, whereas Trend Micro Smart Protection is most compared with Trend Vision One Endpoint Security, Check Point Harmony Endpoint, HP Wolf Security and CrowdStrike Falcon. See our Symantec Endpoint Security vs. Trend Micro Smart Protection report.
See our list of best Endpoint Protection Platform (EPP) vendors.
We monitor all Endpoint Protection Platform (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.