We performed a comparison between ThousandEyes and WhatsUp Gold based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The single dashboard is a valuable feature."
"The solution is very easy to use."
"The company provides excellent service."
"The solution's initial setup process was straightforward...In terms of ROI, the solution is worth the money."
"From our perspective, ThousandEyes stands out as an invaluable tool because of its deep and extensive capabilities."
"The installation process is not hard at all."
"The most valuable feature of ThousandEyes is user-friendliness. It has been essential for us to have a solution that is easy to use."
"The authentication overall - including to the VPN and LAN - is excellent."
"It's fairly easy to set up."
"The most important features of WhatsUp Gold are the server health and uptime it provides. Additionally, WhatsUp Gold is a Windows-based solution which is a benefit."
"It handles the basics of monitoring."
"The threshold alerting is the most valuable feature."
"Auto scanning is most valuable. It looks for rogue devices on your network."
"We no longer have to manually search for problems because we are alerted when something in the network goes down."
"The most valuable feature of WhatsUp Gold is NetFlow and the virtualized maps."
"The user interface is good enough."
"I use it on premises to monitor my network database. We monitor the link up/down and use the SNMP traps as well."
"The Wi-Fi side needs improvement."
"The technical support needs improvement."
"Once I fully use the tool 100%, I'm sure I would have something to critique, however, for now, I'm happy with it."
"There is room for improvement in terms of customization and user-friendliness."
"I would like the product to offer more agility."
"The guest portal is hard to use."
"The tool does not provide features for application-level monitoring."
"It would be nice if the solution covered other areas like server monitoring."
"They only offer synthetic requests."
"ThousandEyes could improve the dashboards by adding more features."
"The pricing for this solution has gone up quite recently, which has led some of our customers to buy an alternative product."
"Regional product team support is not very good."
"You have to invest a few days to become an expert in this solution."
"I would like to see better integration with switches so that you can see what is connected to each port, what the traffic is, and have a network map automatically generated."
"Pricing is too high relative to how many devices we use. The price list is not linear to number of devices."
"I think there are a few bugs now. Although they give some resolution for this, we cannot share the network remotely because of our company policy."
"I might like to see a better interface in the future."
"Importing the maps and being able to customize them could be easier."
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ThousandEyes is ranked 12th in Network Monitoring Software with 11 reviews while WhatsUp Gold is ranked 45th in Network Monitoring Software with 22 reviews. ThousandEyes is rated 8.4, while WhatsUp Gold is rated 7.8. The top reviewer of ThousandEyes writes "Reliable. simple to set up, and offers fast monitoring capabilities". On the other hand, the top reviewer of WhatsUp Gold writes "If CPU, memory, or disk space is over-utilized, it alerts us immediately via text or email if there is an issue". ThousandEyes is most compared with Cisco Secure Network Analytics, Accedian Skylight, SolarWinds NPM, Dynatrace and AppDynamics, whereas WhatsUp Gold is most compared with Grafana, SolarWinds NPM, Zabbix, PRTG Network Monitor and Nagios XI. See our ThousandEyes vs. WhatsUp Gold report.
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