We performed a comparison between ThousandEyes and Zabbix based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The single dashboard is a valuable feature."
"We can manage the entire system across the network and troubleshoot the pain points."
"The installation process is not hard at all."
"The most valuable aspect of the solution was the ability to see how the connection quality is between the sites and get an alert if it was turning bad."
"The solution is very easy to use."
"ThousandEyes gives companies better visibility."
"The solution's initial setup process was straightforward...In terms of ROI, the solution is worth the money."
"The most valuable feature of ThousandEyes is user-friendliness. It has been essential for us to have a solution that is easy to use."
"From our perspective, ThousandEyes stands out as an invaluable tool because of its deep and extensive capabilities."
"The company provides excellent service."
"Zabbix can use old data to current data to set the threshold. We can use previous data to set the threshold."
"We use Zabbix to monitor our organization's IT infrastructure and workstations. We don't use Microsoft Intune since it's expensive. The tool's real-time alerting system has proved crucial for us, particularly when a new device joins a network that is not one of our own devices. It notifies us about the presence of this new device, allowing us to investigate further. Additionally, it alerts us about disk usage, memory usage, and the software installed on the machine."
"It has improved our server performance monitoring overall. We know right away when there are problems. It has built-in statistics, so we can go back and see if there's spiking. We can check what's happening every day around the same time and check the configuration to see if there's something that's running and needs to be fixed."
"It has an intuitive UI with beautiful graphs and customizable maps."
"It can send messages to our ticketing system."
"Health and communication links availability."
"The template system in Zabbix is very beneficial as it saves time in configuration."
"The most valuable feature is the support for monitoring Cisco switches."
"The technical support needs improvement."
"The Wi-Fi side needs improvement."
"The guest portal is hard to use."
"There is room for improvement in terms of customization and user-friendliness."
"Presently, it lacks the ability to integrate with other Cisco products."
"It would be nice if the solution covered other areas like server monitoring."
"I would like the product to offer more agility."
"It might be practical to extend monitoring capabilities to include network devices"
"ThousandEyes could improve the dashboards by adding more features."
"They only offer synthetic requests."
"In the next release, I'm hoping for features targeted towards larger users with more customizable options. Despite this, I think pre-canned reports that can be used straight out of the box would be beneficial rather than having to configure each report individually. Additionally, a deeper dive into software configurations on the machines would be useful, although I understand there may be challenges in implementing this due to scripting requirements. More documentation would also be appreciated."
"I had problems using Zabbix when working with SUSE Enterprise; many companies use SUSE."
"My company wanted to do an exercise command to access IT from Cameroon. They wanted to access an FSS to a second host with second equipment that was on another coast but it is not possible on Zabbix to do it. They want to directly access from the front-end of Zabbix to access a prompt in Zabbix to an access terminal. In the front-end, there is no way to do that. That would be an important improvement."
"In terms of user-friendliness, large maps could be more interactive. We should be able to click on some areas and move some objects. It would make it simpler to see things while analyzing some dedicated parameters."
"To improve Zabbix, adding more features to support the monitoring of modern workloads like containers would be beneficial."
"The documentation could be improved."
"The GUI could be more intuitive. Also, we'd like streaming telemetry. Zabbix might have this feature, but I haven't seen it yet. It took us a long time to get started because the documentation isn't very descriptive. We had to go through various sources like YouTube and forums to get this solution working."
"The reporting features need improvement, especially detailed inventory reporting. Since it's freeware, reporting may not be a major focus."
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ThousandEyes is ranked 12th in Network Monitoring Software with 11 reviews while Zabbix is ranked 1st in Network Monitoring Software with 101 reviews. ThousandEyes is rated 8.4, while Zabbix is rated 8.2. The top reviewer of ThousandEyes writes "Reliable. simple to set up, and offers fast monitoring capabilities". On the other hand, the top reviewer of Zabbix writes "Allows any number of customizations but lacks functionality for finding root causes". ThousandEyes is most compared with Cisco Secure Network Analytics, Accedian Skylight, SolarWinds NPM, Dynatrace and Catchpoint, whereas Zabbix is most compared with Centreon, Checkmk, Nagios Core, Amazon CloudWatch and SolarWinds NPM. See our ThousandEyes vs. Zabbix report.
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