We performed a comparison between Tungsten TotalAgility and WorkFusion based on real PeerSpot user reviews.
Find out in this report how the two Intelligent Document Processing (IDP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It's a growing tool that offers a complete package of BPM, case management, and capture capabilities."
"Data extraction and auto-classification are great features."
"One feature I like is that it makes the matrix easy for an unstructured document."
"The product is really good, and it is easy to use. It comes with multiple integrations. The solution keeps up with the trend of Microsoft Copilot and AI."
"Now it has an OCR, optical character recognition, engine where it can extract data from the document."
"Its integration capabilities are valuable. It has low code/no code features. You have to do minimal coding."
"It is user-friendly and has good documentation. It's good for developing communication and has a lot of the APIs needed for this purpose. There aren't a lot of software options available from this time period; this is the only one from 2013 that has this concept of microservices."
"Kofax TotalAgility is a single package. They provide you with OCR capabilities, BPM capabilities, and case manager features."
"It's a pretty robust product."
"In our opinion this group are the leaders in providing RPA solutions."
"It takes care of simple tasks so users can focus more on exceptions than on regular use cases. They only focus on orders where they need to handle an exception, some information was not given, or there is an issue that they had to focus on. The rest of it goes straight through without human touch. We want to see our employees as engineers, wherein they think and solve problems, not necessarily have to do repetitive tasks. I think WorkFusion helps with avoiding repetitive tasks."
"The cognitive features of this solution are good."
"WorkFusion's SAP integrations are really good."
"If you compare it to its competitors in the market, it is more Java-native."
"For automating mundane activities, I can recommend WorkFusion."
"The most valuable features are the Excel activities. It has a number of Excel activities that are quite reliable."
"There needs to be more accessible certification and better pricing."
"Lacks sufficient inbuilt features."
"Kofax TotalAgility could improve the OTR engine. The page OTR engine is not accurate in predicting the data properly. If you provide many features which are good for business process management without an accurate OTR engine people will not want it."
"It’s not truly low code yet, as every two or three projects, you will have a situation where you have to go behind the essential things. You will definitely still need to customize."
"The one thing I would like to see more of right now: is a simplified form creation. That would be the most significant improvement I would like to see in their product."
"TotalAgility needs to improve communication with ECMs or other file storage systems because TotalAgility does not have file storage. A good improvement would be to create file storage or integrate with other file storage tools that are currently available."
"The pricing for Kofax TotalAgility could be more attractive, particularly the cloud version of the solution which was offered to my company. This is its area for improvement."
"They provide sufficient but not excellent technical support. Perhaps there is a point where they could use some improvement."
"One of the issues that we are facing here in China, is that we cannot access the material for training because it is on YouTube. In China, we do not have access to YouTube."
"On a scale of 1 - 10 I would rate them a 6. That's not low - that 60%. But as I said, it needs to be upgraded and modified."
"This is a Java-based application that takes up a lot of space and when it runs, consumes a lot of memory. This affects the reliability because it gets to a point where it hangs."
"We are having some database issues, but we are addressing them."
"The solution is not user-friendly, this is something they should improve."
"It should integrate with more ERP solutions like SAP. It doesn't currently have that ability."
"We had some issues in the past, but it is fairly stable now. From what I hear, it is more stable in the later versions. With version 10.1.4, there were some issues relating to load distribution. However, it is good now."
"We have had some problems in the past with the Inspector tool that looks at the elements on the screen. Replacing it or improving it is needed."
Tungsten TotalAgility is ranked 4th in Intelligent Document Processing (IDP) with 22 reviews while WorkFusion is ranked 7th in Intelligent Document Processing (IDP) with 30 reviews. Tungsten TotalAgility is rated 8.2, while WorkFusion is rated 7.8. The top reviewer of Tungsten TotalAgility writes "Great with recognition and provides a high level of confidence in terms of extraction capabilities". On the other hand, the top reviewer of WorkFusion writes "Helps improve our accuracy and compliance, but the analytics module can be confusing". Tungsten TotalAgility is most compared with ABBYY Vantage, OpenText Intelligent Capture, UiPath Document Understanding, Tungsten RPA and Hyland Brainware, whereas WorkFusion is most compared with UiPath, Blue Prism, Automation Anywhere (AA), Microsoft Power Automate and Camunda. See our Tungsten TotalAgility vs. WorkFusion report.
See our list of best Intelligent Document Processing (IDP) vendors and best Robotic Process Automation (RPA) vendors.
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