We compared Acronis Cyber Protect and Rubrik based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Acronis Cyber Protect is lauded for its versatility, comprehensive malware protection, and effortless data retrieval. Rubrik is praised for its automated policy enforcement and efficient ransomware detection. Cyber Protect could improve its ability to back up SQL databases, reduce resource usage, resolve conflicts, and improve management features. Rubrik could expand compatibility with open-source databases, improve documentation, and strengthen its ability to back up remote sites.
Service and Support: Some users had positive things to say about Acronis customer service, while others were dissatisfied with delayed responses and limited real-time support options. Rubrik customers appreciate the support team's expertise and fast response.
Ease of Deployment: Some users thought Cyber Protect was simple to deploy, but others considered it challenging. Rubrik's setup is simple, and users say the support team was available to assist as needed.
Pricing: Reviewers say Acronis Cyber Protect is affordable, but some noted that the pricing could be more transparent. Some users find Rubrik's pricing expensive, but many say it’s justified by its encryption and security features. Rubrik's license includes both software and hardware without any additional costs.
ROI: Users say that Acronis Cyber Protect is a worthwhile investment, saving money while safeguarding critical data. Rubrik provides peace of mind and some cost savings, but users say that quantifying the ROI is difficult.
Comparison Results: Acronis Cyber Protect is a versatile solution that saves customers money and enables easy data recovery. While reviews of Cyber Protect were generally positive, there were mixed reviews about support, pricing, and setup. Users also said it could improve its SQL support and management capabilities. Users like Rubrik’s advanced ransomware features, excellent support, and automated policy enforcement. However, some had issues with its remote backup abilities and high price tag.
"Acronis Backup is easy to use, intuitive, and has high performance."
"Consistency and reliability. The interface is easy to understand and consistent across applications. While not 100%, it is a very reliable backup solution."
"In my opinion, it's the best product for end-users and PCs."
"Some of the most valuable features are recovery, protection against malware, and software management. I am happy with the dashboards and user interface."
"Universal Restore is valuable to us."
"The Acronis panel is user friendly and tracking backups across a number of different devices is great. Acronis provides prompts and reminders to users if certain files are not backed up."
"If you need to recover, it's the best recovery software I've ever used and I've been in this business for over 30 years. Plug a disc in and tell it to recover this machine and it's done. You walk away from it and it's done. Reboot it and it's perfect."
"Acronis Backup is easy to use."
"Also, the web interface is really great. The design, from a user-experience standpoint, is really straightforward and easy to use... they nailed it. Usually, from the very first panel, the dashboard that you land on after login, you've got most of your functionality right around where you need it to be. You've got your new items on the left, you've got your support on the top right. Nothing really seems out of place or just stuck in someplace."
"The product's most valuable feature is the immutability of a backup."
"When it comes to saving time managing our backups, Rubrik has saved us a lot of time compared to what we were using. It feels like it has saved us lifetimes of time because the process used to be difficult. It's not just the day to time savings. When something goes wrong, that's where the real time savings comes into play. We are able to get back to where we need to be more confidently and with much fewer steps."
"The tech support is extremely helpful."
"Live Mount is where we do the majority of our big recoveries, unless it is a file recovery. A file recovery takes a few minutes to restore to where the file in the event a file was accidentally deleted by a user, etc. There has been at least a 90 percent reduction in recovery time based on our previous solution, from the need to recover something to when it's actually recovered went from hours to minutes."
"Instant recovery because it takes about 10 seconds to restore the VM from backup to production"
"The solution is extremely stable. They've been phenomenal, especially for a young company."
"One platform for instant recovery."
"It could have a better ability to manage backups over a longer period."
"The tool's dashboard for daily operations is useful, but I find that it could benefit from enhancements, particularly in terms of reporting. While exporting reports, the format is not fancy as it appears on the dashboard. The exported files are typically in Excel CSV or PDF format."
"The technical support of Acronis Backup could improve. They have the depth of knowledge but the speed of the response could be quicker."
"It would be nice to have a partition that I can boot and reinstall when taking a backup image from the operating system."
"I've had some issues with the understandability of the interface. I think if they had someone with expertise in user interfaces to look at this, they could clean up the user interface."
"It could back up more things. I don't think it can back up Box and some of the other third-party ones. Not that we use them that much, but the more they can do, the better it would be. There could also be better integrations with RMM tools."
"The reporting can be improved."
"One improvement that could be made is adding the option to download files in a PST format when doing a 365 or Google Cloud to cloud backup."
"The dashboard and user interface could be improved to make them more user-friendly."
"Rubrik is expensive."
"Its cost is high."
"There is always room for improvement with some shortcuts for the web interface. They could make it even more beautiful."
"The functionality is missing, but they are very receptive to our thoughts and ideas."
"The reporting in the dashboard and reporting for extractions both need improvement. I would suggest making them easier to understand and use, not just out-of-the-box. We should also be able to customize them."
"They have what's called an organization which means different groups of access to Rubrik, but the alerting only goes to the admins. My suggestion to Rubrik is to make sure that the separate organizations or groups of users get the appropriate alerting."
"I would love to be able to just get from the dashboard to a file that I need, or a system that I need."
Acronis Cyber Protect is ranked 10th in Backup and Recovery with 117 reviews while Rubrik is ranked 4th in Backup and Recovery with 83 reviews. Acronis Cyber Protect is rated 8.2, while Rubrik is rated 9.2. The top reviewer of Acronis Cyber Protect writes " Good backup solution but challenges with the stability". On the other hand, the top reviewer of Rubrik writes "Easy to use with minimal training required, innovative, good support". Acronis Cyber Protect is most compared with Veeam Backup & Replication, Veeam Backup for Microsoft 365, Acronis Cyber Protect Cloud, Azure Backup and Dell PowerProtect DD (Data Domain), whereas Rubrik is most compared with Veeam Backup & Replication, Cohesity DataProtect, Commvault Cloud, Zerto and Dell PowerProtect Data Manager. See our Acronis Cyber Protect vs. Rubrik report.
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