We performed a comparison between ActiveBatch by Redwood and Appian based on real PeerSpot user reviews.
Find out in this report how the two Process Automation solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."One of the valuable features is the ability to trigger workflows, one after another, based on success, without having to worry about overlapping workflows. The ability to integrate our BI, analytics, and our data quality jobs is also valuable"
"What ActiveBatch allows you to do is develop a more efficient process. It gave me visibility into all my jobs so I could choose which jobs to run in parallel. This is much easier than when I have to try to do it through cron for Windows XP, where you really can't do things in parallel and know what is going on."
"From a scheduling point of view, it is pretty good."
"We leverage the solution's native integrations regularly. We have to get files from a remote server outside the organization, and even send things outside the organization. We use a lot of its file manipulation and SFTP functionality for contacting remote servers."
"Since we are no longer waiting for an operator to see that a job is finished, we have changed our daily cycle from running in eight hours down to about five. We had a third shift-operator retire and that position was never refilled."
"Since I started using this product, I have been able to easily track everything as it mainly monitors, alerts, and looks after all the services - even across platform scheduling - which has helped me immensely."
"ActiveBatch helped us automate and schedule routine tasks such as data backups, file transfers, database updates, and report generation, which frees IT staff to focus on other studies."
"We use the main job-scheduling feature. It's the only thing we use in the tool. That's the reason we are using the tool: to reduce costs by replacing manual tasks with automated tasks and to perform regular, repetitive tasks in a more reliable way."
"The technical support is excellent."
"The process models provide self-documenting systems."
"Since implementing we have had a faster time to solution, with fewer resources needed."
"The tool is very flexible."
"I find the BPM the most valuable feature."
"What stands out are the speed of the product, the quick, easy development, and visual diagramming."
"It has very flexible adaptation and the ability to save and automate processes."
"The setup is easy."
"There are very few documents that provide us with detailed information on the troubleshooting of errors that occur during integration with the existing environment."
"The reporting needs improvement. There is a real need for the ability to generate audit reports on the fly. It needs to be a lot easier than what I can do right now. This is a major item for me."
"They should offer pricing that is more affordable."
"As more organizations are moving towards a cloud-based infrastructure, ActiveBatch could incorporate more capabilities that support popular cloud platforms, such as AWS, Azure, and Google Cloud."
"They have some crucial design flaws within the console that still need to be worked out because it is not working exactly how we hoped to see it, e.g., just some minor things where when you hit the save button, then all of a sudden all your job's library items collapse. Then, in order to continue on with your testing, you have to open those back up. I have taken that to them, and they are like, "Yep. We know about it. We know we have some enhancements that need to be taken care of. We have more developers now." They are working towards taking the minor things that annoy us, resolving them, and getting them fixed."
"The UI could potentially offer a more refined and user-friendly experience, fostering smoother interactions and facilitating easier navigation for users engaging with the application."
"I have faced struggles to understand, set up the tool, and implement it in my early days as a new user."
"The interface is not that user-friendly and is a little tough to navigate."
"We would like to have more granular control for interface styling."
"What could be improved is more on the front end perspective, like the user interface and the mobile application aspect."
"If we could calculate the amount of data that will be realized, it would help us a lot."
"The graphical user interface could be easier to use. It should be simplified."
"The product’s pricing could be improved from the developers' perspective."
"The UI of Appian is more internal. Recently, there has been an addition of an external user portal for the customer-facing stuff. It's still coming out."
"There are four areas I believe Appian could improve in. The first is a seamless contact center integration. Appian does not have a contact center feature. The second is advanced features in RPA. The third would be chatbot and email bot integration—while Appian comes with chatbot and email bot, it's not as mature as it should be, compared to the competition. The fourth area would be next best action, since there is not much of this sort of feature in Appian. These are all features which competitors' products have, and in a mature manner, whereas Appian lacks on these four areas. I see customers who are moving from Appian to Pega because these features are not in Appian."
"While Appian is generally flexible, it's rigid in some ways. It takes longer to do something that isn't available out of the box."
ActiveBatch by Redwood is ranked 6th in Process Automation with 35 reviews while Appian is ranked 3rd in Process Automation with 58 reviews. ActiveBatch by Redwood is rated 9.2, while Appian is rated 8.4. The top reviewer of ActiveBatch by Redwood writes "Flexible, easy to use, and offers good automation". On the other hand, the top reviewer of Appian writes "Low resource consumption, easy setup, and stable". ActiveBatch by Redwood is most compared with Control-M, AutoSys Workload Automation, Tidal by Redwood, Redwood RunMyJobs and IBM Workload Automation, whereas Appian is most compared with Microsoft Power Apps, Camunda, ServiceNow, OutSystems and Pega BPM. See our ActiveBatch by Redwood vs. Appian report.
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